Subbly

Subbly

by Subbly

Who Uses Subbly?

Subscription management solution for eCommerce businesses that enables fraud prevention, order management, recurring billing, and more.

What Is Subbly?

Cloud-based solution for entrepreneurs to start subscription business with features such as order management system, exporting and more.

Subbly Details

Subbly

http://www.subbly.co

Subbly Pricing Overview

Subbly starts at US$14.25/month. Subbly does not have a free version but does offer a free trial. See additional pricing details for Subbly below.

Starting Price

US$14.25/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Documentation

Support

24/7 (Live Rep)

Online

Subbly Features

Digital Magazine Software
Advertising Management
Books
Campaign Management
Catalogs
Circulation Management
Content Management
Layout & Design
Magazines
Newsletters
Newspapers
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Subbly Reviews

Showing 5 of 52 reviews

Overall
4.9/5
Ease of Use
4.9/5
Customer Service
5/5
Features
4.7/5
Value for Money
5/5
Megan R.
Owner
Farming, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/01/2020

"Perfect for small CSA Farms, affordable & flexible system"

Comments: I have had a million questions about all the options they've made available in this SAAS, and hiccups getting the payment to go through since it's international and the bank thought it was fraudulent. They've been so helpful and prompt with responding considering our time difference from California to Europe. The even extended the free trial so I could have time to get everything in order before going live!

Pros: Price point is affordable for small businesses and farms. Most favorite features are the customer portal so our subscribers can manage their own subscription, preferences, and billing at their convenience. The check out survey allows you to create add-on products and services billed right into the subscription price, or just as a one time add-on. The checkout flow is beautiful and mobile friendly, and the widget functions perfectly.

Cons: Not much I don't like about it - one thing I wish I could modify is the ability to change the language in the checkout process so it doesn't say "ship to this address", as opposed to just collecting a shipping and billing address, as one of my options in the checkout survey is to collect their subscription box on our farm for free.

Vendor Response

by Subbly on 6/01/2020

Thank you so much for taking the time to review us, we're over the moon that you've had a positive experience!

  • Reviewer Source 
  • Reviewed on 3/01/2020
Coreena M.
Owner
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/06/2019

"Love Subbly"

Comments: Excellent. I have really enjoyed them and their attitude. They are friendly and helpful and the product is superb.

Pros: The best thing is absolutely the customer service -- fast and helpful. They are also always making Subbly better and adding features, along with conducting webinars so that we can understand it better and get the best value.

Cons: There are some limitations, such as no inventory control, doesn't connect to Paypal.

  • Reviewer Source 
  • Reviewed on 18/06/2019
Teri S.
Owner
Consumer Goods, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/03/2020

"Customer Service is Amazing!"

Pros: Subbly offers a great platform that is custom-built for subscription boxes. They are continually adding new features and improvements based on user feedback. Best of all though (and why I chose them over other platforms) is their amazing customer service. Their responses are quick, personal, and helpful EVERY SINGLE TIME. You can tell they really care about serving their customers and are invested in our success.

Cons: Their new website builder requires has a little bit of a learning curve, but once you use their helpful videos, it's pretty simple to use (and if you ever have a question, they are quick to respond). I'd love to see them add functionality for web-delivered products (in addition to physical sub boxes).

  • Reviewer Source 
  • Reviewed on 16/03/2020
Gino V.
President
Consumer Goods, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/08/2018

"Really Helped!"

Comments: It’s been really good. Very good customer service and new killer processes. What this means is that I can offer my subscription box customers a smooth and fast services which is key. I can’t use a service that makes my customers life more difficult

Pros: The new checkout upgrade has been phenomenal for my customers. Ease of use and a slick interface means my customers have a no hassle experience. I can’t twll you how valauable this is for me to grow my business

Cons: Some functionality vs some of the competitors is less available. Not a big deal as it’s not super core to the business. Bells and whistles mostly. The new checkout process is killer though so that’s what swayed my decision to go with these guys

  • Reviewer Source 
  • Reviewed on 23/08/2018
Denise W.
Owner
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/08/2019

"Great Product and Customer Service"

Comments: I have built a completely new website by customizing one of their templates, in a short period of time. I have found their customer service top notch, as they've been close by to answer my endless questions.

Pros: The software just makes a lot of sense to maneuver while building. It's easy to learn for the most part. Templates are easy to customize.

Cons: The Con is really a Pro, but I found that there are so many options for customization, it's easy to be overwhelmed as you keep unearthing a new feature.

  • Reviewer Source 
  • Reviewed on 27/08/2019