360e

360e

by 360 Enterprises

Who Uses 360e?

Originally built for Electricians. 360e manages workflow for all small-medium sized contractor businesses trying to improve operations for office management and technicians/ employees in the field.

What Is 360e?

Originally created for electrical contractors, 360e is an all-in-one quoting, scheduling, tracking and billing software that is designed by contractors, for contractors. 360e bolsters efficiency and profit while eliminating the daily operational headaches that kill profits. Powerful, flexible and easy-to-use, 360e manages everything from service calls to larger bid jobs through a single system while seamlessly connecting office and field operations. Designed for small-medium sized companies.

360e Details

360 Enterprises

http://my360e.com

Founded 2015

360e Pricing Overview

360e does not have a free version but does offer a free trial. See additional pricing details for 360e below.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Support

Business Hours

Online

360e Features

Electrical Contractor Software
Billing & Invoicing
Contract Management
Customer Management
For Commercial and/or Industrial Electrical Contractors
Mobile Access
Quotes/Estimates
Scheduling
Time Tracking
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management

360e Reviews

Showing 5 of 17 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.8/5
Features
4.4/5
Value for Money
4.7/5
Robin K.
Office Manager
Electrical/Electronic Manufacturing, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/07/2018

"Best Software we have tested and we have been using it for over a year"

Comments: Great support team, awesome response time, good value for the money spent.

Pros: The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

Cons: At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Vendor Response

by 360 Enterprises on 26/07/2018

Thank you for the kind words Robin. We try our best!

  • Reviewer Source 
  • Reviewed on 17/07/2018
Courtney C.
Marketing, Ops & Customer Service
Electrical/Electronic Manufacturing, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/02/2020

"Robust AND Customizable"

Comments: Overall, the team is communicating more effectively and are on the same page about upcoming jobs or projects; additionally, we have a better understanding of our costs for jobs and where we can optimize spend and save. My favorite thing about 360e? Their customer support. If we do not understand HOW to do something, or would like something to function in a different way, you have people you can contact directly and they are people you can count on. Shout out to [SENSITIVE CONTENT HIDDEN] for making this transition which seemed IMPOSSIBLE very possible.

Pros: What I liked most about 360e was the ability to bring my business development team, project management team, accounting team, and field staff together on one platform.

Cons: What I like least about the software is that "alerts" and "tasks" are not automatic pop-up reminders; rather, you have to know where they will be and make it a point to look at them.

Vendor Response

by 360 Enterprises on 18/02/2020

Thank you for the great review. We are delighted to be part of your success and will continue to work hard for you.

  • Reviewer Source 
  • Reviewed on 11/02/2020
Johnny G.
Service Manager
Construction, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/12/2019

"Game Changer"

Comments: 360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Pros: -real time tracking of hard costs per job
-easy to build small job quotes
-organizes jobs without the use of paper. All current and past job information at your fingertips
-keep track of employee time sheets per job
-profit and loss reporting per job and overall business
-ability to upload images and documents to quotes and jobs.

Cons: -minor glitches from time to time. More often than not it is operator error.

Vendor Response

by 360 Enterprises on 2/01/2020

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

  • Reviewer Source 
  • Reviewed on 31/12/2019
Tessa R.
Office Administrator
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 17/07/2018

"Review"

Pros: I find it nice that everything is in one place and easily accessible to other employees.

Cons: We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

  • Reviewer Source 
  • Reviewed on 17/07/2018
Cameron B.
President
Construction, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/08/2019

"Happy customer"

Comments: Accessibility to the product in the field and inter-company communication on project status

Pros: Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Cons: Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

  • Reviewer Source 
  • Reviewed on 19/08/2019