Concord

Who Uses Concord?

Small, medium, and enterprise businesses. Concord is used by Legal, Sales, Procurement, HR, and virtually anyone who deals with contracts.

What Is Concord?

Concord is the only tool you need for all your contracts. Spend less time juggling between applications, editors, and e-signature tools and save money.
Over 500,000+ companies trust Concord with their contracts.
With Concord, you can: draft, negotiate, sign, and manage every contract across your organization all in one place; work the way you want on Concord, Word, or Google Docs; collaborate with everyone your teams, customers, and vendors. Get started in minutes, not months.

Concord Details

Concord

http://www.concordnow.com/

Founded 2014

Concord Home
Collaboration & Redlining
Approval Workflows
eSign
Document Insights
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Concord pricing overview

Concord has a free version and offers a free trial. Concord paid version starts at US$17.00/month.


Starting Price

US$17.00/month

Pricing Details

Concord's pricing makes it simple for any sized organization to get value, from our free tier through to enterprise plans Concord offers the most approachable pricing options of any contract management solution. Our free trial includes full access to the Pro level account, after 14 days you can choose a plan or remain on our free tier for as long as you want, without ever losing access to your agreements. If you have more than 3 potential users, Concord offers four tiers: Standard, Pro, and Enterprise. With each package including core and essential functionally, we aligned our offerings with the needs of evolving organizations. In other words, we have a simple package that will fit your needs and budget. View our pricing here: https://www.concordnow.com/pricing/ Try Concord for free: https://secure.concordnow.com/

Free Version

Yes

Free Trial

Yes

Concord deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Concord Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Lifecycle Management
  • Monitoring
  • Pre-built Templates
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Contract Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Data Security
  • Digital Signature
  • Document Analytics
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • File Sharing
  • Forms Management
  • HIPAA Compliant
  • Mobile Signature Capture
  • Multi-Party Signing
  • Progress Tracking
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management

View full list of Digital Signature Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Document Management Software

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Concord Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.4
Customer Service 4.6
Features 4.3
Value for Money 4.6

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Eric L.
Strategic Advisor
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 3/11/2016

"Bootstrap to Growth"

Comments: I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros: Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons: None, the customer service is second to none

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 3/11/2016
Jennifer H.
Benefits Coordinator
Warehousing, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/09/2019

"Practical, effective and user friendly system"

Comments: Overall we are very satisfied with Concord. We have about 20 users at this moment and everybody has had a positive experience so far. As with every new system, some questions have come up, but our Customer Success Manager,representative, is always very responsive and always provides effective solutions to our concerns.

Pros: Easy to navigate platform
Electronic signature
Offers third party access
Ability to track changes and set lifecyle

Cons: The transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.

  • Reviewer Source 
  • Reviewed on 12/09/2019
Katie L.
  • Overall Rating
    1 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 23/03/2017

"Got custom fields you need to access? Run away!!"

Comments: We contracted with Concord over a year ago and have experienced two very disappointing situations: (1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that... (2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all. We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues. Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH.

  • Reviewer Source 
  • Reviewed on 23/03/2017
Jahnavi P.
sr legal counsel
Airlines/Aviation, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 14/12/2020

"best document management system for the price"

Pros: Shared document editing; approval workflow

Cons: Version history is harder to see at times

  • Reviewer Source 
  • Reviewed on 14/12/2020
Cheynel H.
Customer Support Professional
Telecommunications, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/08/2019

"Great Free software for creating documents"

Comments: I had a pretty good experience using Concord. I will use in the future because it gets the job done.

Pros: I love that it is free. I also love the ease of use. it is very simple to create and edit a document that needs a signature. Very easy to add other recipients to the document that need to sign and very fast getting to the recipient's email.

Cons: Customer support for the free version can be updated. There was not much to help when first getting started.

  • Reviewer Source 
  • Reviewed on 10/08/2019