---
description: Learn more about Dialog Insight price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Dialog Insight Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Dialog Insight](/software/143671/dialog-insight)

# Dialog Insight

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> A complete and easy to use email marketing platform including features like marketing automation, analytics \& advanced personalization.
> 
> Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dialog Insight?

We help SME, medium and large enterprises in the retailing, B2B, medias, associations and finance and insurance markets.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 18 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dialog Insight
- **Founded**: 1999

## Commercial Context

- **Starting Price**: CA$79.00
- **Pricing Details**: https://www.dialoginsight.com/en/product/pricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Russian
- **Available Countries**: Canada, France

## Features

- A/B Testing
- Activity Dashboard
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Click Tracking
- Contact Database
- Contact Management
- Content Management
- Drip Campaigns
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Marketing
- Personalisation
- ROI Tracking
- Reporting/Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- WYSIWYG Editor
- Website Visitor Tracking

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.co.nz/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.co.nz/directory/6/marketing-automation/software)
- [Campaign Management Software](https://www.capterra.co.nz/directory/30012/campaign-management/software)
- [Customer Data Platforms (CDP)](https://www.capterra.co.nz/directory/31334/customer-data-platform/software)
- [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Alternatives

1. [Constant Contact](https://www.capterra.co.nz/software/31898/constant-contact) — 4.3/5 (2912 reviews)
2. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3408 reviews)
3. [Gmail](https://www.capterra.co.nz/software/202338/gmail) — 4.8/5 (13327 reviews)
4. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [MailerLite](https://www.capterra.co.nz/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "Good price/quality ratio, great customer service" — 4.0/5

> **Ida-Marie** | *8 April 2024* | Newspapers | Recommendation rating: 8.0/10
> 
> **Pros**: Customer service is very responsive
Product is relatively affordable, with powerful features (good price/quality ratio)
> 
> **Cons**: There is a learning curve to use this tool. Not all features are intuitive.
> 
> I always had a good experience using Dialog Insight, and overall, it gets the job done. At the beginning, I had some questions about how to use certain features (learning curve), but it has powerful features, and the customer service team is professional and efficient.

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### "Not the biggest, but right up there with the best" — 5.0/5

> **Joe** | *14 September 2018* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The value for money and level of support the Dialog Insight team is able to provide, along with regular updates.
> 
> **Cons**: The application can be difficult to use until you get used to it, and know where the main features are hiding
> 
> Openfield Contact is the main application within Dialog Insight's toolset. You may not have heard of it mentioned alongside Mailchimp but it can do everything you need it to do, and has a lot more customisation options than many of its larger competitors.

-----

### "Outil puissant et complet pour les stratégies de marketing relationnel avancées." — 4.0/5

> **Tristan** | *4 March 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Outil extrêmement complet : 
Email, test AB, landing pages, notification push, SMS

Sources de données entièrement personnalisables : 
- Possibilité d'intégrer n'importe quelle source de données internes pour alimenter les campagnes : contacts, inventaire produits, journal des ventes...
- Système de relation entre les tables permettant de combiner les données entre elles.

Support client disponible :
Le service client est réactif et la phase d'onbording permet d'aider à prendre en main l'outil.
> 
> **Cons**: La prise en main de l'outil et plus longue et plus complexe que les outils "mainstream" (ex Mailchimp).

L'équipe support et la phase d'onboarding facilitent cette prise en main.

Une fois la phase d'apprentissage terminée, l'outil permet de monter des campagnes bien plus puissantes que les outils "grand public".

-----

### "Un logiciel complet et intuitif" — 5.0/5

> **Cloe** | *8 April 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: Interface épurée, facile à comprendre et à utiliser. Fonctionnalités complètes et performantes. Service à la clientèle impeccable. Solution Québécoise abordable.
> 
> **Cons**: Demande de prendre le temps de bien implémenter la solution et de réfléchir à tous vos besoins et vos particularités en amont, surtout pour une entreprise de services B2B.
> 
> J'adore Dialog Insight. Je suis très satisfaite par cette solution technologique depuis plus de 4 ans.

-----

### "Satisfait depuis plus d'une décennie" — 5.0/5

> **Bobby** | *10 April 2024* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: La gestion des contacts, l'automatisation du marketing et des campagnes, la gestion des abonnements sont autant de fonctionnalités qui nous facile la vie et nous sauve énormément de temps, en plus d'augmenter significativement notre efficacité.
> 
> **Cons**: Peut devenir assez dispendieux si la base de contacts est très volumineuse, ce qui est notre cas.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/143671/dialog-insight)

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| en-AU | <https://www.capterra.com.au/software/143671/dialog-insight> |
| en-CA | <https://www.capterra.ca/software/143671/dialog-insight> |
| en-GB | <https://www.capterra.co.uk/software/143671/dialog-insight> |
| en-IE | <https://www.capterra.ie/software/143671/dialog-insight> |
| en-IL | <https://www.capterra.co.il/software/143671/dialog-insight> |
| en-IN | <https://www.capterra.in/software/143671/dialog-insight> |
| en-NZ | <https://www.capterra.co.nz/software/143671/dialog-insight> |
| en-SG | <https://www.capterra.com.sg/software/143671/dialog-insight> |
| en-ZA | <https://www.capterra.co.za/software/143671/dialog-insight> |
| fr | <https://www.capterra.fr/software/143671/dialog-insight> |
| fr-BE | <https://fr.capterra.be/software/143671/dialog-insight> |
| fr-CA | <https://fr.capterra.ca/software/143671/dialog-insight> |
| fr-LU | <https://www.capterra.lu/software/143671/dialog-insight> |

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