---
description: Learn more about IDM365 price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: IDM365 Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [IDM365](/software/143212/idm365)

# IDM365

Canonical: https://www.capterra.co.nz/software/143212/idm365

> IDM365 solves the challenges of identity and access management.
> 
> Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses IDM365?

Pharma, Energy and Utility, Finance, Public, IT, Manufacturing, Telecommunication and more&#10;We can support up to 500.000 users

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ITMC Soft

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: price depending on amount of users.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Certification
- Compliance Management
- Self-Service Access Request

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Identity Management Software](https://www.capterra.co.nz/directory/30777/identity-management/software)

## Alternatives

1. [Okta](https://www.capterra.co.nz/software/119653/okta) — 4.7/5 (930 reviews)
2. [tenfold](https://www.capterra.co.nz/software/1020579/tenfold) — 4.5/5 (66 reviews)
3. [JumpCloud Directory Platform](https://www.capterra.co.nz/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)
4. [1Password](https://www.capterra.co.nz/software/176113/1password) — 4.7/5 (2123 reviews)
5. [Bitwarden](https://www.capterra.co.nz/software/210695/bitwarden) — 4.7/5 (213 reviews)

## Reviews

### "An efficient and reliable solution that optimizes and simplifies the operations of the IT Department" — 4.0/5

> **Alejandro Enrique** | *21 June 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Of the most relevant aspects of IDM365 I can highlight the simplicity with which we can enable or disable users either because they enter the company and it is required to assign roles and permissions to their applications or otherwise temporarily or permanently suspend your user for vacation or termination of employment contract, this process in a matter of minutes is done successfully optimizing the processes that formerly were performed for such cases;  Similar situation was had when the users' passwords expired because it required a wasteful process between departments and almost always the orders were solved after several hours but with the use of IDM365 and thanks to the self-management it is possible to renew the passwords in minutes allowing to continue the work to the employees who required such change, all this from the interface which is very simple and easy to use.
> 
> **Cons**: Taking into account the processes and the way they were carried out in the past and the way they are currently executed, I can consider that IDM365 efficiently optimized these processes, thanks to which the service level agreement increased with the achievement of management and responses to the daily requirements of the IT Group.
> 
> In organizations where they have a large staff with various functions, it is required to have a tool capable of controlling and assigning roles or functions according to their mission within the company, this for several reasons where one of them is to restrict access to information that does not correspond to the role played thus avoiding unexpected intrusions, With IDM365 it is possible to make the appropriate adjustments within the company for each and every one of the officials involved, within the central platform is possible to create users, assign functions either temporary or permanent, restrict use of certain applications among many other functions, so it is of great help to the IT Group which is benefited with the optimization of some of the work that were previously almost manual.

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### "IDM365 is the most agile identity and access control in your organization." — 4.0/5

> **Carolina** | *5 July 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: If we talk about speed and efficiency we have to refer to IDM365, our working group in the role of NOC LATAM Technical Support to fiber optic customers has a group of engineers distributed throughout the LATAM area and in turn have access to different applications depending on their geographical area, This is possible thanks to IDM365, thanks to its hybrid capability of access control based on roles and attributes (RBAC - ABAC) it is possible and extremely fast to modify the access of any member of the NOC team to grant access to any tool or if it is the case restrict access if it is not required for their functions; This means to optimize time and efforts which is very useful for our team.
> 
> **Cons**: I think that in very large organizations it would be a bit tedious to grant accesses according to the functions because as new personnel enters, it will require the creation of new roles which within the assignments will make the management inefficient, an alternative would be after creating the user IDs to regroup by some common attribute in order to assign the appropriate accesses; in fact, it is required initially to refine this process to avoid unsuitable accesses.
> 
> Relying on an IT group to manage access to information systems manually is not taking advantage of existing tools that facilitate the work; IDM365 is a very versatile and intuitive tool that facilitates the management of organizational identities, manages access to applications and data based on their role, and not least, generates detailed reports of these assignments with roles, permissions and applications in use in order to detect the actions performed and have a broad view of staff and assigned permissions.

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### "Everything works perfectly" — 5.0/5

> **Maria** | *31 January 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: We started with the trial, with the expectation that if we make it all in one week, we immediately buy it. In the process several times wrote in support - very pleased specialists. They started quickly, while there are no problems, there is no headache for the server, and so on - they are still satisfied.
> 
> **Cons**: Initially, a complex interface, I had to configure. The truth is basically - to hide unused functions, since functions are sometimes too many.

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### "Lean, intuitive and agile" — 5.0/5

> **Nicolai** | *5 August 2015*
> 
> After a thorough product selection process, where we evaluated three products, where two was among the "according to Gartner group" best of breed products, we choose to proceed with IDM365.&#10;&#10;The main reason for our decision is:&#10;- The corporation between IDM365 does IDM and only IDM. &#10;- The user interface is built as a tool for business users and not IT system specialists. In other words, it's lean, and easy to work with.&#10;- The license and integration model is 100% transparent. It takes away your worries of being tied in to a never ending range of "add-ons" and modules. &#10;- The sales and tech team is always on the same page as you. It's an honest, open and trustworthy dialogue.&#10;- The rather small organization offers a high degree of flexibility when needed. It's not a container ship, but a speedboat, which is what you need in the agile world of IT.

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### "Time saving, easy to use excellent software that increases security as well" — 5.0/5

> **Niclas** | *20 May 2015*
> 
> Big timesaver - litterary two minutes to create a user through all systems with all the rights he needs&#13;&#10;Makes sure you stay compliant&#13;&#10;Reports every deviation detected&#13;&#10;Makes approval workflows easy and logs everything regarding the user account

## Links

- [View on Capterra](https://www.capterra.co.nz/software/143212/idm365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143212/IDM365/> |
| en-AE | <https://www.capterra.ae/software/143212/idm365> |
| en-AU | <https://www.capterra.com.au/software/143212/idm365> |
| en-CA | <https://www.capterra.ca/software/143212/idm365> |
| en-GB | <https://www.capterra.co.uk/software/143212/idm365> |
| en-IE | <https://www.capterra.ie/software/143212/idm365> |
| en-IL | <https://www.capterra.co.il/software/143212/idm365> |
| en-IN | <https://www.capterra.in/software/143212/idm365> |
| en-NZ | <https://www.capterra.co.nz/software/143212/idm365> |
| en-SG | <https://www.capterra.com.sg/software/143212/idm365> |
| en-ZA | <https://www.capterra.co.za/software/143212/idm365> |
| fr | <https://www.capterra.fr/software/143212/idm365> |
| fr-BE | <https://fr.capterra.be/software/143212/idm365> |
| fr-CA | <https://fr.capterra.ca/software/143212/idm365> |
| fr-LU | <https://www.capterra.lu/software/143212/idm365> |
| pt | <https://www.capterra.com.br/software/143212/idm365> |
| pt-PT | <https://www.capterra.pt/software/143212/idm365> |

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