TradeGecko
by TradeGecko
Who Uses TradeGecko?
TradeGecko is perfect for high-growth eCommerce brands, wholesalers, distributors and manufacturers looking to automate their operational processes and focus on growth.
What Is TradeGecko?
TradeGecko enables you to manage inventory and orders for your wholesale or multichannel business and keep track of your products as you sell, manufacture and restock across multiple warehouse locations and channels.
Simply put, we allow brands to automate and integrate their commerce platforms (Shopify, WooCommerce, Amazon, eBay, and more), POS systems and supply chain ecosystems of choice. Offer the best wholesale experience for your customers with your own B2B eCommerce Platform.
TradeGecko Details
TradeGecko
http://www.tradegecko.com
Founded 2012
TradeGecko Pricing Overview
TradeGecko does not have a free version but does offer a free trial. TradeGecko paid version starts at US$39.00/month.
Starting Price
US$39.00/month
Pricing Details
Monthly and yearly subscriptions available, prices in USD.
Free Version
No
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Training
In Person
Live Online
Webinars
Documentation
Support
24/7 (Live Rep)
Business Hours
Online
TradeGecko Features
Alternative Products
Popular Products
TradeGecko Reviews
Showing 5 of 279 reviews
Phill D.
-
Overall Rating5/5
-
Ease of Use5/5
-
Features & FunctionalityUnrated
-
Customer Support4/5
-
Value for Money5/5
-
Likelihood to RecommendUnrated
- Reviewer Source
- Source: GetApp
- Reviewed on 19/07/2015
"Love it"
Comments: I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.
Pros: I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.
Cons: If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.
Vendor Response
by TradeGecko on 20/07/2015
Hi Phill,
Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!
Regards,
Alicia
TradeGecko
- Reviewer Source
- Source: GetApp
- Reviewed on 19/07/2015
Joel J.
-
Overall Rating5/5
-
Ease of Use5/5
-
Features & Functionality5/5
-
Customer Support5/5
-
Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/11/2019
"Great Software"
Comments: I really like the software and Customer support is always very helpful in every aspect.
Pros: Reporting is good. It is also easy to use. Integrates with other software easily.
Cons: There is not a payment integration that syncs with wholesale orders or on site sales.
Vendor Response
by TradeGecko on 13/02/2020
Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.
- Reviewer Source
- Reviewed on 19/11/2019
David G.
-
Overall Rating3/5
-
Ease of Use5/5
-
Features & Functionality4/5
-
Customer Support1/5
-
Value for Money4/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/05/2020
"Its generally good, but has some big shortcomings"
Comments: No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.
Pros:
Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well
Cons:
The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.
We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome.
The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent.
You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.
- Reviewer Source
- Reviewed on 19/05/2020
Katie H.
-
Overall Rating5/5
-
Ease of Use5/5
-
Features & Functionality5/5
-
Customer Support5/5
-
Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/11/2019
"5 STAR"
Comments: I've enjoyed using TG for several years now.
Pros: Ease of use. I also appreciate the quick customer service correspondence.
Cons: I have no complaints. I find this program very easy to use and it is intuitive.
Vendor Response
by TradeGecko on 13/02/2020
Its great when we hear that our long term customers continue to rate our platform so highly, and our customer service team appreciate the shout out. Thanks for the review, Team TradeGecko
- Reviewer Source
- Reviewed on 11/11/2019
Fernando P.
-
Overall Rating5/5
-
Ease of Use5/5
-
Features & Functionality5/5
-
Customer Support5/5
-
Value for Money4/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/08/2019
"Great back office All-in-One system"
Comments: After 6 months of use, overall experience is very positive. TG covers all main aspects of our business needs. Very happy with performance and functionalities that makes daily basis work easy. It´s a great relief after moving from an old version of Magento.
Pros: Ease of use even for unexperienced employees. Simple but powerfull, great customer service and fast support , great and useful intelligence features. The B2B platform works great and customers appreciate that too. The amazing inventory system reduced our non-productive hours. Frequent updates and improvements fromTG.
Cons: I miss a bit more of customization. System sometimes loads slowly.
Vendor Response
by TradeGecko on 13/02/2020
Dear Fernando, We are happy to hear that our overall product and our B2B eCommerce Platform is saving you and your customers time so that you can focus on further building your business! Team TradeGecko
- Reviewer Source
- Reviewed on 19/08/2019
