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What Is UKG Ready?

Designed for small businesses where everyone wears multiple hats, UKG Ready® is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference.

Who Uses UKG Ready?

Designed for businesses with 200 or more employees, UKG is a multiple award winner leading cloud-based solution that provides skills tracking, performance management, shift swapping and much more.

UKG Ready Software - A single solution for all employee information enables comprehensive people analytics and room for HR strategy in your day-to-day​.
UKG Ready Software - Right-size benefits to match your organization and people.
UKG Ready Software - Pay your people quickly, simply, and correctly so you can deliver the perfect paycheck every time.
UKG Ready Software - Get proactive, practical, and trusted guidance automatically — that helps you help your people.
UKG Ready Software - Obtain all the tools to source, engage, develop and grow your people all in one place.

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Reviews of UKG Ready

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

The fact that it covers every HR need in one place is a big plus

4.0 2 years ago

Comments: I am addressing the issue of digitizing and automating human resources procedures. When I first joined the firm, there was some resistance to adopting "the cloud." With my increasing use of UKG, I am facilitating faster data access and a more fluid technological experience for everyone.

Pros:

UKG Ready is an excellent payroll administration system for small and medium-sized businesses. Payroll duties can be handled conveniently from any location with online access. Customers are able to automate and streamline crucial processes with the use of automation, artificial intelligence and machine learning, integration, higher productivity, and mobile apps.

Cons:

The thing I despise most about UKG is not a fault with UKG per se, but rather an issue that UKG is likely to face: adoption. Adoption is not as robust as it could be because of a small percentage of long-term employees who are reluctant to embrace change.

Laina
CEO in US
Market Research, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

UKG Ready for a mobile workforce

4.0 3 months ago

Pros:

Fairly easy to use and helpful for mobile and off site employees to clock in and out.

Cons:

The authentication defaults to constantly verifying if you don't change it. This was annoying for staff until we learned to set it for longer.

Jerry
Director, Audit and Compliance in US
Accounting, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

UKG Ready - HR Solution for Mid Size Companies

3.0 2 months ago New

Pros:

The robust integration within the platform

Cons:

Often times is glitchy with regards to the learning modules

Ella
Program Coordinator in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great timekeeping for emplyees

5.0 2 months ago New

Comments: It is very easy to use on a biweekley bases to approve my time card for my manger and it is clear what my earned time hours are

Pros:

It is very easy to request time off and approve my time card

Cons:

there was nothing about that I did not like

Prapti
Student supervisor in US
Food & Beverages, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

UKG review

5.0 2 months ago New

Comments: I joined a organization. They used UKG to keep track of hours we worked, shifts that are available, track of my PTO. It made so easy for me to see everything and track everything.

Pros:

I liked the way it kept track of my every shifts and hours I had worked and many more

Cons:

There was nothing I did not like. Everything was good and clear.

Aaron
Sr. Director Organizational Culture in US
Banking, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Worst company to deal with

1.0 8 months ago

Comments: Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. Often times, rather than help you they tell you to visit their Community site and tell you to scour through hundreds of threads to find the help you need from other users. The implementation process was a nightmare and many of the functions we needed implemented were not completed or they were left half-done. After using the platform for a year we offered to pay UKG additional fees to implement two specific functions we desperately needed (onboarding and recruiting). I followed up with our account manager on a weekly basis asking for a quote, she consistently gave me the run-around, stating she was working with her sales team on it. After two months, she finally provided a quote, but not what for I asked, rather, it was a quote for UKG to do a complete analysis of their platform to determine what we need. Upon making a change to one of our vendors it was necessary to create a new file feed with UKG. It took UKG 30 days to respond to our request for a new file feed. Once we were finally assigned a project manager he stated that we can expect it to take 5 business for him to respond to any calls or emails during the process. These are just a few examples of the horror it is to deal with UKG. They are the worst company I have ever had the displeasure of working with. We have been used as references for UKG and we have told each company to run away as fast as they can and we will continue to do so.

Pros:

There are no positive things to say about UKG.

Cons:

Please refer to the overall experience summary for details on our experience with UKG.

aimee
HR Director in US
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Wish We Chose Different Software

2.0 6 months ago

Comments: Pretty horrible with one exception. We LOVED our implementation specialist, Ivy Miranda. However the "Solutions Consultant" was a pompous ass when we ran into problems and the Relationship Manager was not of much help.

Pros:

The Benefits Module is user friendly. But even with that, the EDI team is non-responsive sometimes and we've had trouble with data on carrier invoices.

Cons:

Performance Module: We abandoned it because: i.Menus are confusing. The word "Comments" is hard coded and it means "Submit." Therefore saving and submitting was hard. ii.Several people didn't understand how to use the "goals" systems. Recruitment Module: Clunky. Could not drag and drop resumes to email and other problems. We abandoned it. Compensation Module: Could not even finish implementation. 2 parts of the system do not "talk to each other" so we could not display information for primary positions and secondary positions in the same report. Core HR: Requires dual entry in several fields because the 2 part of the system do not share data. It's like 2 separate systems cobbled together. Infuriating.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good platform

5.0 4 weeks ago New

Comments: Its been great and has made payroll easier than other platforms I have used.

Pros:

I find it really helpful for payroll and have used a lot but this is one of the more simple.

Cons:

I don't love how there are not templates for use.

Christian
Substitute Teacher in US
Education Management, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Experience

3.0 last month New

Comments: Worked for a teaching position but everything was labeled weird like I worked in healthcare

Pros:

Simple layout to understand. Well organized concept

Cons:

Lot of lagging or several pages to log into

Jeffrey
Owner in US
Consumer Goods, Self Employed
Used the Software for: Free Trial
Reviewer Source

Ukg and me

4.0 2 months ago

Comments: Ummm it's setup so that you finish your task quickly

Pros:

The design of the app itself was a good ideal

Cons:

Not to much to say negative about it....

Sara
Social Media Manager in Singapore
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Enhances employee privacy and gives them the right to review evaluations and follow up on their progress according to performance indicators

5.0 5 months ago

Comments: UKG Ready has given evaluations the required transparency, enhanced the values ​​of self-criticism among employees and enabled them to manage their relationships and work affairs efficiently.

Pros:

I like that UKG Ready is like an employee's bag. Everything is in the same place, we can easily access information about our job status and progress according to KPIs. I liked the ease of documenting the start and end of official working hours and the accuracy of documentation, issuing a payslip, scheduling vacations or requesting leave directly from the employee's page. I liked the ease of approving goals with UKG Ready, and I liked the ease of sharing them with direct managers by updating them and issuing reports about them. What UKG Ready provides in terms of dashboards that display progress according to each KPI independently, and the transparency of accessing and reviewing evaluations is very motivating to put in more effort.

Cons:

UKG Ready has not overlooked anything, is easy to use, and ensures real-time notifications that keep us up to date with updates.

Mikisha
RN in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

UKG for the Win

5.0 5 months ago

Comments: As I mention before my job uses this and it is very convent

Pros:

I love this software because you the freedom to view your schedule, request time off, and check your schedule from the comfort of your home. My job uses this, and I absolutely think that it is wonderful.

Cons:

The only con that I have is that it can be difficult to fix your timecard if you miss a punch in or out.

Jerial
Senior Property Manager in US
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great system for every day use.

5.0 3 months ago

Comments: Great overall experience as I have to use this system on a daily basis multiple times a day.

Pros:

Easy to login and out. Training modules are easy to access.

Cons:

What I least like about UKG is the frequency of having to change my password.

Sheri
HR Manager in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

UKG Ready - HRIS & Payroll

4.0 2 months ago

Pros:

It is a great system for HRIS and processing payroll - the integration is seamless.

Cons:

There could be better resources tools for managers and employees

Colin-James
Apprentice in UK
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good HR system.

4.0 7 months ago

Comments: Overall Pretty good system to use some faults here and there but they are easy to work around.

Pros:

The thing i liked the most about this system is how easy it to use day to day within seconds i can book off holiday right from my sofa.

Cons:

I don't like the use of Face ID. It's very much faulty because even if you have a little extra light it has a bit of a moment and takes about 15 attempts to use

Shaquola
ASM in US
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

UKGood!!!!

5.0 5 months ago

Comments: It’s good. Easy to use and if I need any extra help the support is amazing

Pros:

We have tons of help when we are stuck in a spot where we need help

Cons:

When the computer time out you have to start over

Sharrell
Scheduling Rep in US
Education Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

UGK Ready is good

3.0 3 months ago

Comments: I like it and would have no issue using it again.

Pros:

Easy to use and navigate, as in VERY easy to use and navigate.

Cons:

Beyond the front page I found it hard to administer for myself.

TONYA
Director of Radiology in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

UKG Ready Review

5.0 7 months ago

Pros:

I like that I can go to one place and see so much information about our facility. I can see performance reviews, HR incidents, payroll, scheduling etc. It is easy to use and easy to navigate

Cons:

I have some trouble with the reports. It might be something that is turned off for me specifically, but I wish I could see reports easier.

Tyler
Tyler
Director of Human Relations in US
Verified LinkedIn User
Facilities Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Product and Services

5.0 last year

Comments: Wouldn't change anything! It has simplified and streamlined all our processes into an easy to use system.

Pros:

A one-stop shop with white-glove service has met every need that we have had.

Cons:

Would prefer the success care training happen earlier in the process.

Melissa
Paralegal in US
Legal Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

UKG Ready is easy to use!

5.0 5 months ago

Pros:

UKG Ready is very easy to use and can be personalized to your Employer

Cons:

I really can’t think of anything. I have been using it now for 2 years and I love it.

Shawntel
Authorization Specialist in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Wonderful for company use!

5.0 8 months ago

Comments: Love this app and will recommend it to other companies.

Pros:

It is simple to use and very easy to access.

Cons:

When have to fix an error in your time, it can be a little difficult.

Sterling
Director in US
Government Administration, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Time management made easy

5.0 last year

Comments: It is a requirement for tracking time worked. The ease of the app makes it very user-friendly.

Pros:

It is easy to use and navigate. Anyone could download the app and feel comfortable with its use fairly quickly.

Cons:

Sometimes it takes a minute to load. When you attempt to log into the app sometimes it takes longer to connect than normal.

Kenneth
Claims Adjuster in US
Automotive, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ken's Review

5.0 last year

Pros:

I like the layout of UKG's site, it's easy to navigate and find what I'm looking for.

Cons:

I have experienced user errors with UKG numerous times, the site crashes for me, on average, once every 1-2 weeks.

Jennifer
Bartender in US
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ukg payroll

5.0 2 years ago

Pros:

I like the ease of use. I navigated to the app or website very easily. And when it came to my payroll everything was all in one place. My pay stubs. My vacation or sick time. My hours at work. And also was able to access my w-2s and get them as soon as they've been released rather than wait for them to come and the mail.

Cons:

From my experience I haven't had anything I did not like about the ukg site or app

Felicia
Warehouse Rep in US
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Check In Time

5.0 last year

Comments: Overall, my experience with UKG Ready is much easier than the other software used prior. UKG Ready is a working software. You don't have to worry about constant maintenance upgrade, no delays with time input. Its just user friendly all around. I recommend this software for time keeping. THE BEST!!!

Pros:

The UKG Ready software is easy to use. Its impossible to make any mistake. It does all the calculations with the time input. If there's a miscalculation the software will let you know immediately and wont complete the time keeping task without notifying you as why. You can fix, its easy to use and understand.

Cons:

Its not much of a big con but I would prefer that when you input your time, there is an AM or PM option to click on instead of typing it in manually. Not much of a big con.