Dropbox Business

Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

What Is Dropbox Business?

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Details

Dropbox

https://www.Dropbox.com

Founded 2007

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Starting price

N/A
US$5.00/month
US$7.50/month
US$10.00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Dropbox Business deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Dropbox Business Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Chat/Messaging
  • Commenting/Notes
  • Compliance Management
  • Customisable Branding
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Offline Access
  • Password Management
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

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  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

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  • Configurable Workflow
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  • Content Publishing Options
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  • Document Management
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  • Electronic Forms
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  • Image Editing
  • Metadata Management
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  • Employee Database
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  • Feedback Management
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Dropbox Business Alternatives - Capterra New Zealand 2021

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Dropbox Business Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service 4.2
Features 4.4
Value for Money 4.3

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Write a Review!
Arun K.
Manager
Hospital & Health Care, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/06/2021

"Straightforward and stress free cloud storage"

Comments: Dropbox has been a stellar performer when it comes to cloud storage. We have been using it for years as one of the most easy to use and easy to adapt tool for file sharing and storage solution. The added security features makes it the most preferred tool for sharing confidential data across collogues.

Pros: Easy adaptability, getting used to Dropbox is fairly easy considering everyone is already familiar with drop box user interface on mobile phones.
New user onboarding is easier with drop box. Imagine some one new joins your department, it is fairly easy to send them the policies and guidelines through drop box rather than sending piles of hard copies.
File protection is well taken care of with password protection, you can password protect confidential data while sharing it with your team members.
Lost device protection is one of the most underrated feature of drobox business in my opinion. This enables the administrator to remotely wipe the confidential data from from devices that are lost from employees.
Expiry date for a shared file. This is a handy feature wherein you can set a expiry date for a shared file.
Dropbox Paper this is almost like a clean whiteboard where you can do a plethora of things like create a to-do lists, run meetings, and discuss new project ideas. Your collogues can add their comments and thoughts on the discussion thus making this a powerful collaboration tool. It is almost like having an online whiteboard for group discussion.
Rewind tool can come handy if you accidently deleted something and or wants to restore files to previous versions.
Dropbox also provides business customers with a suite of enterprise-specific team controls that ensure that data can only be accessed by the appropriate persons.

Cons: Honestly there are no deal breaking cons that I found with using drop box business for years but I think, the user interface needs a redesign. It feels ages old compared to competition.
Synch with smartphones sometimes take a little fiddling with settings despite of having fast internet connection.

  • Reviewer Source 
  • Reviewed on 22/06/2021
Mark senyo A.
Head of Department
Hospital & Health Care, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/06/2021

"file sharing at its easiest"

Comments: Dropbox business has impacted the way we run our departments significantly; making our processes more streamline and efficient in a lot of ways. Where previously, reports had to be attached in email and sent from one unit to the other, Dropbox now allows us to share them with multiple users by just dragging and dropping. Apart from solving the file storage loophole of that system, the desktop alerts and notifications also allows all team members stay alert to updates and subsequent steps.

Pros: What I like most about Dropbox is that access can be granted or restricted per user not only to the folder level, but also to the file level. This has made our electronic filing system exceptionally cleaner; where previously we had to separate clients' files into different folders and restrict access to those containing folders simply to limit unauthorized access, we can now have everything in one folder, but restrict access based on user's account types.

Cons: For security purposes, I think a single account should have different levels of control specific to each device they have synced to their account. We have had a few cases where mobile devices with synced dropbox accounts were stolen and lost. Personal computers which are less likely to be lost can be allowed to access the full range of control while mobile devices have limited control.

  • Reviewer Source 
  • Reviewed on 28/06/2021
Laura M.
Video Editor
Media Production, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 29/06/2021

"Still A Clunky Product After 5+ Years of Use"

Comments: Dropbox Business has, for the most part, been our media company's go-to file storage and sharing application since we began primarily working from home a little over a year ago. But after 5+ years of consistent use, I can't say I've noticed a significant improvement in the software's usability. We still seem to experience the same issues we did when we first began using the software. We've been on the lookout for a software to switch to for some time, and may just officially make the move to Frame.io some time in the near future.

Pros: In terms of basic file sharing (documents, videos, or audio files), Dropbox Business gets the job done. There are some basic features available which allow you to customize the files you've shared (you can set files to be non-downloadable, password protect them, or even set the shared link to expire after a certain date). One of the features we've found the most useful as a media company is the ability to send out a File Request. This is a feature that allows you to create an upload link that can be shared out to as many people as you need. Once members of that group have uploaded files to your Dropbox using the link, the files will appear on your Dropbox, in a folder that you've preconfigured to be associated with that file request. Users cannot see what exists on your Dropbox on their side, but you're able to secure the files you need. While there are some helpful, advanced features, all in all I would say Dropbox Business will probably work just fine for your purposes if you aren't too concerned about having a bunch of fancy features.

Cons: I seem to constantly run into strange issues when using Dropbox. For example, although you are able to see all of the files that you've recently deleted in the Trash, you are not able to search the Trash. You can only perform a search for files that are still technically "live" on your Dropbox account. So if you need a file you think you've deleted, you have to scroll through the Trash and search for it yourself. I would think that regardless of what exactly you or your company is using Dropbox for, a search bar feature for the Trash would be useful, and would save you a ton of time. Additionally, more often than not, the progress bar on the bottom of the browser might say a file has completed uploading, but the file won't display on the screen. A refresh seems to do the trick, but this is a longstanding issue we've run into, and contributes to my overall perception of Dropbox as a "clunky," outdated software.

  • Reviewer Source 
  • Reviewed on 29/06/2021
Habibah M.
Information Technology Support Assistant
Telecommunications, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2021

"Great quality for a cloud storage software"

Comments: In our office, I use Dropbox Business to keep all of our documents in one location for our entire team. It's instrumental because we have records shared around the organization and files that are only used by my team. It's effortless to make a folder, upload it, and share it with others. It's also much more stable than other platforms when it comes to keeping track of sensitive data.

Pros: I like that it is straightforward to build a folder and share it with multiple people at once. It's also convenient to have all this set up from my own Control Panel files on my phone, so I can simply drag and drop files from my stored folders and transfer them into a Dropbox database. My organization is now using Dropbox, and the business account provides us with enough storage to hold all of our documents in one safe location.

Cons: It's not as complicated as Google Drive or any other online storage systems, but Dropbox Business doesn't have any of the same functionality, but it gets the job done. When there are so many people sharing stuff across channels, it becomes cluttered.

  • Reviewer Source 
  • Reviewed on 20/05/2021
Nabila B.
Human Resources Manager
Investment Management, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/05/2021

"Fine quality for a cloud storage service"

Comments: I don't have to dependent on my physical storage device, which has limitations. Using cloud storage lets me to have my files from anywhere. My work productivity is increase because i can work from anywhere. Dropbox is the best cloud storage service for me.

Pros: I can synchronize my files between my computer and my smartphone. Any new files will be updated and it works automatically. Really great when i had to shares my files with my colleague by a single link. I need quite a large space for my online storage to store all my files and work document and Dropbox is the best solutions for that.

Cons: It doesn't look too secure, i can't set a password for my files and document. Other things that i dislike is, it will decrease the quality of video that i stored in here and i have no control over the quality as it will do it automatically. There is also no direct integration with my computer and i have to upload my files manually.

  • Reviewer Source 
  • Reviewed on 12/05/2021