Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

What Is Dropbox Business?

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Details

Dropbox

https://www.Dropbox.com

Founded 2007

Dropbox Business pricing overview

Dropbox Business has a free version and offers a free trial.


Starting Price

Not provided by vendor

Free Version

Yes

Free Trial

Dropbox Business deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Dropbox Business Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Chat/Messaging
  • Commenting/Notes
  • Compliance Management
  • Customisable Branding
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Offline Access
  • Password Management
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

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  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

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  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Email Management
  • Engagement Analytics
  • File Management
  • Filtering
  • Forms Management
  • Full Text Search
  • Image Editing
  • Metadata Management
  • Multi-Language
  • Reporting & Statistics
  • Role-Based Permissions
  • SEO Management
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Tagging
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  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Portal
  • Feedback Management
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  • Forms Management
  • Forum / Discussion Board
  • Knowledge Management
  • Live Chat
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  • Compliance Management
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  • Configurable Workflow
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  • Customisable Branding
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  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
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  • Email Management
  • File Conversion
  • File Management
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  • File Sharing
  • File Transfer
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  • Audit Trail
  • Authentication
  • Automatic Backup
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Transfer
  • Full Text Search
  • HIPAA Compliant
  • Live Chat
  • Messaging
  • Mobile Access
  • Projections
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  • Reporting & Statistics
  • Role-Based Permissions
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  • Chat/Messaging
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  • Commenting/Notes
  • Conflict Tracking
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  • Data Migration
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  • Data Storage Management
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  • Email Management
  • Encryption
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  • File Transfer
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  • Meeting Management
  • Microsoft Outlook Integration
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  • Monitoring
  • Real Time Monitoring
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  • Remote Synchronisation
  • Reporting & Statistics
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  • Secure Login
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  • Collaboration Tools
  • Content Library
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  • Customisable Branding
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  • Multi-Language
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  • Commenting/Notes
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Dropbox Business Alternatives - Capterra New Zealand 2021

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Dropbox Business Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service 4.2
Features 4.4
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
Zamruddin S.
IT Trainer
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/11/2020

"Dropbox is one of the best Software that help us to work from home"

Comments: My Overall Experience with Dropbox is very good. We use every day at our Organization.

Pros: Dropbox is one of the best Software for File Sharing and works on them in real-time we love to use them that can help us to securely place all important files in one place and easily access by everyone at any place where they need and every file store in the cloud. Dropbox Version history is one of the best features I am ever using because of that our file when My Excel/Word becomes corrupt Version history helps us to reverse the file into their original version just in few minutes. We Always use Dropbox for our Work.

Cons: Just One Problem with Dropbox that multiple peoples can't work on a single file at one-time .because of that our file becomes a conflated file that not good. This thing is bad for our Organization.

  • Reviewer Source 
  • Reviewed on 7/11/2020
Mupo M.
IT
Computer Networking, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2021

"Storage for everybody!"

Comments: The use of Dropbox has removed the need for employees to cart and drop files from one computer to the next. The resources added for administrators help to secure and prevent unauthorized access to archives. This aids in keeping track of who has access to what and who does not. Not just that, but the cost of updating our servers has greatly decreased. This is because 90 percent of company files have been moved to online storage, which is very efficient.

Pros: Dropbox has been a huge success. The tools allow us to manage our records more efficiently than an internal server. I appreciate being able to easily upload large files in a short period of time. Multiple people working on the same file used to be a pain; however, this strategy has proved to be a huge success for many of our company's teams.

Cons: There isn't anything to think about with Dropbox; the features and consistency are far superior to those of most cloud storage services. The only drawback I've seen is the mobile edition. When working with massive files, it is noticeably slower than the desktop version.

  • Reviewer Source 
  • Reviewed on 10/04/2021
Joseph C.
CEO
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 3/01/2020

"GOOD IDEA BUT NEEDS WORKING ON"

Comments: Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros: I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on.
It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons: After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it:
a) takes forever to bring documents up
b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me.
I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying.
This is just one of the challenges I face.
Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

  • Reviewer Source 
  • Reviewed on 3/01/2020
Alicia B.
Partner
Accounting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 8/04/2021

"Dropbox is Secure and Affordable"

Comments: Dropbox does what it is designed to do - securely store documents. I wish it offered encrypted email and better sharing features for my clients who don't have dropbox.

Pros: Dropbox makes it easy to understand how to use the software, sync specific folders to your computer, perform Admin duties, use Paper, etc.

Cons: I believe Dropbox is secure. I've never had any issues, but Dropbox has a reputation of not being secure with several people I've worked with in the Accounting industry. I don't know where this reputation comes from, but it makes it difficult for me to share documents when my peers don't trust the software.

  • Reviewer Source 
  • Reviewed on 8/04/2021
Aaron P.
Owner
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 13/03/2021

"Limited feature set, but what Dropbox does do it does it well"

Comments: My overall experience with Dropbox is largely positive, however Dropbox has continued to increase its prices over the years while offering few additional useful features. As such, using Dropbox at scale is becoming increasingly difficult to recommend.

Pros: Dropbox is mostly designed to do one thing - sync files to the cloud and to sync files across devices. It does this one thing very, very well. It is also extremely easy to share files b/w different Dropbox users, and has easy to access version control to recover accidentally changed or deleted files.

Cons: Dropbox can get very expensive very quickly. Dropbox has introduced basic collaboration features that integrate with Microsoft Office, but its collaboration features can't compete with Google's G Suite or Office 365 set of tools - both of which include similar cloud storage as to Dropbox.

  • Reviewer Source 
  • Reviewed on 13/03/2021