Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

What Is Dropbox Business?

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Details

Dropbox

https://www.dropbox.com/business

Founded 2007

Dropbox Business pricing overview

Dropbox Business has a free version and offers a free trial.


Free Version

Yes

Free Trial

Dropbox Business deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Dropbox Business Features

  • Access Control
  • Archiving & Retention
  • Backup
  • Data Migration
  • Data Synchronisation
  • Encryption
  • File Sharing
  • Version Control

View full list of Cloud Storage Software

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

View full list of Collaboration Software

  • Audio Content
  • Customisable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management

View full list of Content Management Systems

  • Activity/News Feed
  • Calendar Management
  • Chat / Messaging
  • Content Management
  • Document Management
  • Employee Directory
  • File Sharing
  • Knowledge Management
  • Surveys & Feedback
  • Task Management

View full list of Digital Workplace Software

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

View full list of Document Management Software

  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronisation
  • Search/Filter
  • Workflow Management

View full list of File Sharing Software

  • Audit Trail
  • Backup and Recovery
  • Conflict Detection
  • Real Time Synchronisation
  • Remote Synchronisation
  • Synchronisation Scheduling
  • Two-Way Synchronisation

View full list of File Sync Software

  • Data Synchronisation
  • Data Synchronisation
  • Document Management
  • Document Management
  • File Sharing
  • File Sharing
  • Mobile Capture
  • Mobile Capture
  • Offline Access
  • Offline Access
  • Permission Management
  • Permission Management
  • Personalisation
  • Personalisation
  • Search
  • Search
  • Templates
  • Templates
  • Version Control
  • Version Control

View full list of Mobile Content Management Solutions

  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

View full list of Productivity Software

  • Collaboration
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Access
  • Remote Support
  • Softphone
  • Task Management
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing

View full list of Remote Work Software

Dropbox Business Alternatives - Capterra New Zealand 2020

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Dropbox Business Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service 4.2
Features 4.4
Value for Money 4.3

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Sarah H.
Media Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/07/2020

"Dropbox Business for Small Teams"

Comments: Our team uses Dropbox Business every day and we organize it by our projects which makes finding documents and assets very efficient. We love the ability to instantly add a shared Dropbox folder from a client directly into our Dropbox dashboard in a matter of seconds. It's one of the most useful features. The history and version control is also really useful to ensure we're using the latest files.

Pros: This cloud-based storage tool has been incredibly effective, especially now that our team is working remotely due to COVID-19. We are able to organize our documents very efficiently using the tools instead of having to use an internal server. It's game-changing to be able to access documents, photos, and videos from any computer without having to use a clunky VPN login.

Cons: I wish the thumbnails were larger when previewing photos and sometimes when you hit the back button, it takes you to the home page instead of the last page of you breadcrumb trail but the ease of use makes it worthwhile, once you get used to it.

  • Reviewer Source 
  • Reviewed on 19/07/2020
Benjamin A.
Owner
Photography, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/10/2020

"If you have a team that needs to collaborate, look no further"

Comments: my overall experience has been positive. there has been some issues as with any service, but dropbox has been great to work with and has been helpful. Adding the FTP capability a couple of years ago has been a huge upgrade to the account and makes me want to stick with them indefinitely

Pros: Dropbox has been my go-to software for over 5 years. We use dropbox to collaborate between video projects, graphic projects, and photo projects. We have editors all over the world and nothing works better than dropbox. I've tried using google drive multiple times, but dropbox's desktop sync has been the best thing for our collaboration. Transferring files to clients have been so simple on both ends. Every time we've sent files using google drive, we've had nothing but problems. Dropbox makes it super easy to send files and to gather files. Their file request functionality has been amazing to work with and makes it easy to collaborate with clients outside of our dropbox network.

Cons: The syncing can be a little slow especially with large files, but our work around is using an FTP client to log into dropbox to download and upload files directly to and from dropbox. sometimes we'll have syncing issues, but their file conflict solution has made it manageable to work with but still needs some work. the pricing it through the roof, but when you break it down into it's benefits, it's not so bad—but i do find myself constantly talking myself into the price being ok every time that annually payment goes through.

  • Reviewer Source 
  • Reviewed on 18/10/2020
Carissa J.
Director Enrollment
Higher Education, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 10/12/2019

"Outdated product - needs some upgrades to remain competitive"

Comments: Overall, this is a great software option for companies to use if they don't need very robust security features (ie HIPPA/FERPA) options. It is very easy for multiple teams and companies to work together to house documents and see what version of the document they are looking at. The software is easy to sync up to a desktop and always ensure that the web version vs your desktop is the same. It is also easy to see comments and who updated the latest version of the document. The way that the documents are organized could use to some work, but overall, this is a good product that can house a lot of documents in the same place and are accessible via mobile and desktop in a very simple way. No set up is needed and no in depth tech knowledge is needed, which is a great option for any company to be able to allow anyone to administer the account.

Pros: The nice part about Dropbox is that it is pretty easy to use and has a free option if you are looking to use it for personal use. The software is easy to switch between mobile and desktop and has a pretty basic way to organize documents, pictures, etc in folders. It is also easy to share the docs/folders with a link or make them public, if needed. We utilize this software to share documents across multiple companies for different projects and house the different versions of the documents in a single place.

Cons: Security updates are lacking when compared to alternatives like Box. We need to keep a very specific set of security functionality for our documents in the higher education industry and Dropbox is not meeting the needs of our industry any longer; therefore, we have to be selective on what documents we are using the software for now. I am sure that Dropbox will update their security functions soon, but in the meantime, we have to be selective on what we use it for. Would be nice if you could organize documents in a different way to make it more efficient to find what you are looking for, as well as comments. I do like that you can see which version of a doc you are looking at right way; however, it is still a pretty old school mentality for organization and collaboration vs all of the other software out there now. This is a good repository to house documents (if it meets your security standards) but doesn't meet the ever changing needs of a robust collaboration tool that we needed it for.

  • Reviewer Source 
  • Reviewed on 10/12/2019
Jeanne M.
Director
Performing Arts, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/08/2020

"Love it, hate the price"

Comments: I love it!

Pros: Love the functionality and custom settings.
Love that I can choose not to sync or “online only” folders.
Love that I can connect my personal account to my business account.
Love how much space we get.
Love that we can use Dropbox as a server for our small org.
LOVE LOVE LOVE AND NEED the automatic saving / versioning. This has saved us so many times. This is the main reason, along with using it as a file server, that we pay for Dropbox.

Cons: The price is very steep in my opinion.
Many people I know and work with do not use Dropbox because of the cost.
It drives me absolutely insane that business requires at least three users. That’s insane to me! Insane.
The other thing that is very troublesome is that it doesn’t automatically lock files when you’re working on them and someone else opens the same file. It has some integration that sometimes provides warnings through Excel, but other file types are completely at risk of having conflicting copies. This is very tricky for the non-tech savvy and it is a weakness.
Most of what I love comes with the paid version. As a free product, I can see it annoying people as they near their limits.

  • Reviewer Source 
  • Reviewed on 24/08/2020
Zamruddin S.
IT Trainer
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/11/2020

"Dropbox is one of the best Software that help us to work from home"

Comments: My Overall Experience with Dropbox is very good. We use every day at our Organization.

Pros: Dropbox is one of the best Software for File Sharing and works on them in real-time we love to use them that can help us to securely place all important files in one place and easily access by everyone at any place where they need and every file store in the cloud. Dropbox Version history is one of the best features I am ever using because of that our file when My Excel/Word becomes corrupt Version history helps us to reverse the file into their original version just in few minutes. We Always use Dropbox for our Work.

Cons: Just One Problem with Dropbox that multiple peoples can't work on a single file at one-time .because of that our file becomes a conflated file that not good. This thing is bad for our Organization.

  • Reviewer Source 
  • Reviewed on 7/11/2020