Dropbox Business

Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

What Is Dropbox Business?

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Details

Dropbox

https://www.Dropbox.com

Founded 2007

Compare Dropbox Business with similar products

Starting price

N/A
US$5.00/month
US$10.00/month
US$7.50/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Dropbox Business deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Dropbox Business Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Chat/Messaging
  • Commenting/Notes
  • Compliance Management
  • Customisable Branding
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Offline Access
  • Password Management
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

View full list of Cloud Storage

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

View full list of Collaboration

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audio File Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Email Management
  • Engagement Tracking
  • File Management
  • Filtering
  • Forms Management
  • Full Text Search
  • Image Editing
  • Metadata Management
  • Multi-Language
  • Reporting & Statistics
  • Role-Based Permissions
  • SEO Management
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • User Management
  • Version Control
  • Video Support
  • WYSIWYG Editor
  • Website Management
  • Workflow Management

View full list of Content Management

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Portal
  • Feedback Management
  • File Management
  • File Sharing
  • Forms Management
  • Forum / Discussion Board
  • Knowledge Management
  • Live Chat
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Digital Workplace

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Document Management

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Transfer
  • Full Text Search
  • HIPAA Compliant
  • Live Chat
  • Messaging
  • Mobile Access
  • Projections
  • Real Time Notifications
  • Real Time Synchronisation
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

View full list of File Sharing

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Chat/Messaging
  • Cloud Backup
  • Commenting/Notes
  • Conflict Tracking
  • Customisable Branding
  • Data Migration
  • Data Recovery
  • Data Storage Management
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Email Management
  • Encryption
  • File Management
  • File Transfer
  • HIPAA Compliant
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Real Time Monitoring
  • Real Time Synchronisation
  • Remote Synchronisation
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Synchronisation Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Two-Way Synchronisation
  • User Management
  • Version Control
  • Workflow Management

View full list of File Sync

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Audit Management
  • Campaign Management
  • Collaboration Tools
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Capture and Transfer
  • Data Synchronisation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Engagement Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • Full Text Search
  • HIPAA Compliant
  • Mobile Capture
  • Multi-Channel Marketing
  • Multi-Language
  • Offline Access
  • Performance Management
  • Performance Metrics
  • Personalisation
  • Progress Tracking
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Template Management
  • Templates
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Website Management
  • Workflow Management

View full list of Mobile Content Management System

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Business Process Automation
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management

View full list of Productivity

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • File Management
  • File Transfer
  • Live Chat
  • Meeting Management
  • Monitoring
  • Prioritisation
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • SSL Security
  • Single Sign On
  • Softphone Software
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Video Chat
  • Video Conferencing
  • Workflow Management

View full list of Remote Work

Dropbox Business Alternatives - Capterra New Zealand 2021

More Dropbox Business alternatives

Dropbox Business Reviews

Read all 18,210 reviews

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mahmudul islam S.
Mahmudul islam S.
Civil engineer
Civil Engineering, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/09/2021

"Must use storage option for official works."

Comments: I mainly use Dropbox for my office work, yo store all the docs in cloud as backup. Dropbox provide me choice to share files with specific user with full privacy option. Uploading is so fast and for larger files , sometimes takes much times.
Besides it provides 3rd party integration which gives us chance to accelarate our work.

Pros: Most important features Dropbox provides from my perspective is the automatic file backup option. Dropbox takes backup all my documents, helps me to work without fear of losing them. Beside dropbox have world-class security to protect our data..
I can store all my data in cloud and share to official documents for work purpose very easily. Organizations of my documents is very good in Dropbox business. Moreover uploading speed is very fast , I can able to store big files in cloud storage easily and able to track from anywhere.

Cons: Since we are using Dropbox for organizational work, it's fill like it's little bit expensive than other similar service provider, interface is easy but, sometimes need to know basic program knowledge and web client interface knowledge to get full benefit of Dropbox.

  • Reviewer Source 
  • Reviewed on 30/09/2021
Prathamesh M.
Prathamesh M.
Account manager IT implementation
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/10/2021

"Dropbox business a perfect solution for cloud based storage"

Comments: The dropbox business is valuable tool if you are looking to enhance your internal capability of storing data on a third-party cloud. It has helped to operate data from outside source without worrying about data lose due to system collapse. The features are overwhelming and help users in seperate ways. The product stands out among other for delivering superior experience in data management.

Pros: The security features are the best features for Dropbox business. You can make sure the file is well encrypted and can be shared through a secured channel like a link with others. The drag and drop function is effective when transferring large volume of documents to the cloud. Very easily accessible through remote locations and team collaboration features are easy to use. Version control by saving older version of file is a effective feature.

Cons: Sync and integration issues require most attention from the customer support team. Syncing with local directory is always a problem as it becomes challenging to auto upload files to the system. Sharing file outside of the organization is troublesome as excess control becomes a big issue. Document searching is also another issue which is hard to address.

  • Reviewer Source 
  • Reviewed on 6/10/2021
Laura M.
Video Editor
Media Production, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 29/06/2021

"Still A Clunky Product After 5+ Years of Use"

Comments: Dropbox Business has, for the most part, been our media company's go-to file storage and sharing application since we began primarily working from home a little over a year ago. But after 5+ years of consistent use, I can't say I've noticed a significant improvement in the software's usability. We still seem to experience the same issues we did when we first began using the software. We've been on the lookout for a software to switch to for some time, and may just officially make the move to Frame.io some time in the near future.

Pros: In terms of basic file sharing (documents, videos, or audio files), Dropbox Business gets the job done. There are some basic features available which allow you to customize the files you've shared (you can set files to be non-downloadable, password protect them, or even set the shared link to expire after a certain date). One of the features we've found the most useful as a media company is the ability to send out a File Request. This is a feature that allows you to create an upload link that can be shared out to as many people as you need. Once members of that group have uploaded files to your Dropbox using the link, the files will appear on your Dropbox, in a folder that you've preconfigured to be associated with that file request. Users cannot see what exists on your Dropbox on their side, but you're able to secure the files you need. While there are some helpful, advanced features, all in all I would say Dropbox Business will probably work just fine for your purposes if you aren't too concerned about having a bunch of fancy features.

Cons: I seem to constantly run into strange issues when using Dropbox. For example, although you are able to see all of the files that you've recently deleted in the Trash, you are not able to search the Trash. You can only perform a search for files that are still technically "live" on your Dropbox account. So if you need a file you think you've deleted, you have to scroll through the Trash and search for it yourself. I would think that regardless of what exactly you or your company is using Dropbox for, a search bar feature for the Trash would be useful, and would save you a ton of time. Additionally, more often than not, the progress bar on the bottom of the browser might say a file has completed uploading, but the file won't display on the screen. A refresh seems to do the trick, but this is a longstanding issue we've run into, and contributes to my overall perception of Dropbox as a "clunky," outdated software.

  • Reviewer Source 
  • Reviewed on 29/06/2021
Alicia G.
Director of Marketing
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/08/2021

"Best for High-Res Work"

Comments: User-friendly and easy to manage files

Pros: The pricing plans are reasonable and it allows me to keep high-res (large docs) organized for three major companies with an endless amount of brand assets. It is accessible anywhere with internet - allowing me to work from office, at home, or on-the go (plane, out-of-country-etc.).

Cons: I have not come across any cons to their software as of yet. I have been using it for 2+ years without ever having to contact support or come across any glitches. I would not mind a promo code or discount on a pricing plan though lol.

  • Reviewer Source 
  • Reviewed on 20/08/2021
Anuj K.
Anuj K.
Sr Digital Marketing Expert
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/09/2021

"Safely Store Business Data On Cloud Space For Backup and Remote Work"

Comments: Dropbox helps our business by storing all of business photos, docs, and videos on cloud space. We mostly use to store client report and give access to client directly. It Upload automatically backs up everything from our mobile and desktop to Dropbox so we'll never lose an image again. Manage our business files easily with the Dropbox app. We can quickly share links to Dropbox files or entire folders with anyone. One more advantage of Dropbox access to all our important documents without having to carry a USB drive or download anything. No need to Worry about losing our files and business data, Dropbox helps to keep track of our documents, photos and videos. Access our business data from any device and share folder with an unlimited number of people.

Pros: • Easiest way to store and share files online while keeping them safe across all of our computers and devices.
• With automatic backup, we'll never lose any file.
• Users can store pictures, videos, and other files on Dropbox's servers.
• Files placed in a Dropbox folder are automatically uploaded to Dropbox's servers.
• Dropbox allows us to store any type of business file on its secure server.
• Syncs across all devices so we can access our files from anywhere.

Cons: No issue was faced with Dropbox because all the queries were solved by the customer team. Very fast response.

  • Reviewer Source 
  • Reviewed on 25/09/2021