Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

What Is Dropbox Business?

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Details

Dropbox

https://www.dropbox.com/business

Founded 2007

Dropbox Business Pricing Overview

Dropbox Business has a free version and offers a free trial.

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Dropbox Business Features

  • Access Control
  • Archiving & Retention
  • Backup
  • Data Migration
  • Data Synchronisation
  • Encryption
  • File Sharing
  • Version Control

View full list of Cloud Storage Software

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

View full list of Collaboration Software

  • Activity/News Feed
  • Calendar Management
  • Chat / Messaging
  • Content Management
  • Document Management
  • Employee Directory
  • File Sharing
  • Knowledge Management
  • Surveys & Feedback
  • Task Management

View full list of Digital Workplace Software

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

View full list of Document Management Software

  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronisation
  • Search/Filter
  • Workflow Management

View full list of File Sharing Software

  • Audit Trail
  • Backup and Recovery
  • Conflict Detection
  • Real Time Synchronisation
  • Remote Synchronisation
  • Synchronisation Scheduling
  • Two-Way Synchronisation

View full list of File Sync Software

  • Collaboration
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Access
  • Remote Support
  • Softphone
  • Task Management
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing

View full list of Remote Work Software

Dropbox Business Alternatives

More Dropbox Business alternatives

Dropbox Business Reviews

Showing 5 of 16,738 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.2/5
Features
4.4/5
Value for Money
4.3/5
Sarah H.
Media Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/07/2020

"Dropbox Business for Small Teams"

Comments: Our team uses Dropbox Business every day and we organize it by our projects which makes finding documents and assets very efficient. We love the ability to instantly add a shared Dropbox folder from a client directly into our Dropbox dashboard in a matter of seconds. It's one of the most useful features. The history and version control is also really useful to ensure we're using the latest files.

Pros: This cloud-based storage tool has been incredibly effective, especially now that our team is working remotely due to COVID-19. We are able to organize our documents very efficiently using the tools instead of having to use an internal server. It's game-changing to be able to access documents, photos, and videos from any computer without having to use a clunky VPN login.

Cons: I wish the thumbnails were larger when previewing photos and sometimes when you hit the back button, it takes you to the home page instead of the last page of you breadcrumb trail but the ease of use makes it worthwhile, once you get used to it.

  • Reviewer Source 
  • Reviewed on 19/07/2020
Aaron P.
Owner
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/02/2020

"Dropbox primarily does one thing - syncing files, but does it very well."

Comments: Dropbox is dead simple to use, and thus extremely easy to setup for various clients. I use the free version of Dropbox (only 2GB of cloud storage) for small items to sync b/w multiple devices, and I have other clients that use the Business version of Dropbox across the entire organization. Despite its many short comings, and frustrations in pricing, Dropbox is simply unmatched in its file syncing capabilities.

Pros: Dropbox is truly designed for two things, syncing files b/w multiple devices and sharing those files with other Dropbox users. It does those two things extremely well. Dropbox has fantastic conflict resolution features - automatically creating a "conflicted copy" of a file whenever a potential conflict is detected (i.e. a file is being edited by two people at the same time). Dropbox also has plugins for Microsoft Office that allow for multiple people to edit a file simultaneously without creating conflicts. In addition, Dropbox provides a "smart sync" feature, allowing for files to be seen on the computer locally, but not stored locally until opened up. This allows a user to access all of his/her Dropbox files without using up disk space (though it does require an active internet connection).

Cons: For the price, Dropbox for Business is very limited compared to alternatives. Both Google's G Suite and Microsoft Office 365 cost comparable or less, and includes not just file syncing capabilities but an entire office suite. Dropbox's business practices are also somewhat suspect, as they have continually increase the price/month while reducing the features set. Often times, you can restore these missing features for an increased amount/month.

  • Reviewer Source 
  • Reviewed on 20/02/2020
Jeanne M.
Director
Performing Arts, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/08/2020

"Love it, hate the price"

Comments: I love it!

Pros: Love the functionality and custom settings.
Love that I can choose not to sync or “online only” folders.
Love that I can connect my personal account to my business account.
Love how much space we get.
Love that we can use Dropbox as a server for our small org.
LOVE LOVE LOVE AND NEED the automatic saving / versioning. This has saved us so many times. This is the main reason, along with using it as a file server, that we pay for Dropbox.

Cons: The price is very steep in my opinion.
Many people I know and work with do not use Dropbox because of the cost.
It drives me absolutely insane that business requires at least three users. That’s insane to me! Insane.
The other thing that is very troublesome is that it doesn’t automatically lock files when you’re working on them and someone else opens the same file. It has some integration that sometimes provides warnings through Excel, but other file types are completely at risk of having conflicting copies. This is very tricky for the non-tech savvy and it is a weakness.
Most of what I love comes with the paid version. As a free product, I can see it annoying people as they near their limits.

  • Reviewer Source 
  • Reviewed on 24/08/2020
Joseph C.
CEO
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 3/01/2020

"GOOD IDEA BUT NEEDS WORKING ON"

Comments: Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros: I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on.
It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons: After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it:
a) takes forever to bring documents up
b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me.
I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying.
This is just one of the challenges I face.
Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

  • Reviewer Source 
  • Reviewed on 3/01/2020
Ko-ko O.
Freelance Graphic Designer
Graphic Design, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/07/2020

"My Preferred Cloud Storage Solution"

Comments: Using Dropbox has helped me solve my file storage issues. With this software I have been able to better organize and effortlessly sync my files to the cloud. I have more than enough space to save all of my design work, as well as video projects for my clients, and I love being able to access my files on the go with the Dropbox mobile app. This software continues to improve, and I look forward to more new features being rolled out in the future.

Pros: I love how easy Dropbox is to use and the wealth of features that it offers. When using the online version of Dropbox from a web browser, a brief overview of the various features is available to the user. The desktop app makes saving, organizing, and sharing files incredibly quick and easy.

Cons: I would love to see a fresh new layout that is a bit more modern and compact for the web browser version of Dropbox.

  • Reviewer Source 
  • Reviewed on 21/07/2020