---
description: Learn more about storm price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: storm Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [storm](/software/142866/storm)

# storm

Canonical: https://www.capterra.co.nz/software/142866/storm

> The only FedRAMP high full stack cloud contact center solution with industry-leading reliability (\>99.999%), CSAT, and scalability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses storm?

Cloud Contact Center, Contact Center as a Service

## About the vendor

- **Company**: Content Guru

## Commercial Context

- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Austria, Canada, Germany, Ireland, Japan, Malaysia, Netherlands, Singapore, United Kingdom, United States

## Features

- Agent Interface
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management
- Dashboard
- Employee Scheduling
- For Call Centres
- IVR
- Labor Forecasting
- Performance Metrics
- Queue Management
- Reporting/Analytics

## Support Options

- Email/Help Desk

## Category

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Call Center Workforce Management Software](https://www.capterra.co.nz/directory/32607/call-center-workforce-management/software)

## Alternatives

1. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
2. [ZIWO](https://www.capterra.co.nz/software/171265/ziwo) — 4.7/5 (108 reviews)
3. [RingCX](https://www.capterra.co.nz/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews)
4. [Five9](https://www.capterra.co.nz/software/132405/five9) — 4.2/5 (481 reviews)
5. [CXone Mpower](https://www.capterra.co.nz/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/142866/storm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/142866/storm> |
| de-AT | <https://www.capterra.at/software/142866/storm> |
| de-CH | <https://www.capterra.ch/software/142866/storm> |
| en | <https://www.capterra.com/p/142866/storm/> |
| en-AE | <https://www.capterra.ae/software/142866/storm> |
| en-AU | <https://www.capterra.com.au/software/142866/storm> |
| en-CA | <https://www.capterra.ca/software/142866/storm> |
| en-GB | <https://www.capterra.co.uk/software/142866/storm> |
| en-IE | <https://www.capterra.ie/software/142866/storm> |
| en-IL | <https://www.capterra.co.il/software/142866/storm> |
| en-IN | <https://www.capterra.in/software/142866/storm> |
| en-NZ | <https://www.capterra.co.nz/software/142866/storm> |
| en-SG | <https://www.capterra.com.sg/software/142866/storm> |
| en-ZA | <https://www.capterra.co.za/software/142866/storm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"storm","description":"Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact center services, through the multi-award-winning storm® solution. \n\nIndependently recognized as one of the world’s largest customer engagement and experience solutions, storm brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, which now include on-demand video chat, storm gives organizations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.","url":"https://www.capterra.co.nz/software/142866/storm","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/142866/storm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/142866/storm#faqs","mainEntity":[{"name":"What Is storm?","@type":"Question","acceptedAnswer":{"text":"Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact center services, through the multi-award-winning storm® solution. Independently recognized as one of the world’s largest customer engagement and experience solutions, storm brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, which now include on-demand video chat, storm gives organizations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.","@type":"Answer"}},{"name":"Who Uses storm?","@type":"Question","acceptedAnswer":{"text":"Cloud Contact Center, Contact Center as a Service","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"storm","position":3,"item":"/software/142866/storm","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/142866/storm#breadcrumblist"}]}
</script>