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choose better software
KORONA POS
What Is KORONA POS?
KORONA POS for wineries is cloud-bsaed. The software comes with advanced inventory tracking, CRM, eCommerce integration, and integrates with bLoyal to provide a powerful winery loyalty program. KORONA POS can also cater to all niches: retail, table service, wine tasting, and membership. It's a great solution for small wineries as well as major operations that ship across state lines. Get an unlimited free trial with no contracts. 24/7 support and training are included in a flat monthly rate.
Who Uses KORONA POS?
KORONA POS software can serve all retail niches as well as event management, membership, and ticketing businesses. KORONA POS is built for single shops and multi-location/franchise operations alike.
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Reviews of KORONA POS
Efficient and User Friendly POS System
Comments: Overall, my experience with KORONA POS has been positive. It's a robust system that meets most of our needs. The ease of use and reliable performance make it a solid choice for businesses looking for a dependable POS solution.
Pros:
What I liked most about KORONA POS is its intuitive interface and flexibility. The system is incredibly easy to navigate, making it simple for staff to learn and use efficiently. The real-time sales reporting feature is a great , allowing us to make informed decisions quickly.
Cons:
the langauge options are limted ........
Alternatives Considered:
Best business decision!
Comments: I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!
Pros:
Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.
Cons:
My only "want" at this point is more features available from the mobile version of the back office.
COMBASE Response
2 years ago
Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!
Alternatives Considered:
Software Suggetion
Comments: Korona is Sales oriented software, if there could be more accounting options, especially for bakery business finished items costs tracking
Pros:
POS screen and dashboard inform. summary
Cons:
Inventory costs options to have selection by avrgs/min/max
The POS that keeps getting worse
Comments: Unbelievable how each SW rev takes away functionality! For example, our retail employees search Products constantly to check stock and store prices. While that never came up on the home screen under Products, it used to be one click. They changed THAT button to show whether items were Listed (who cares?) and now when you click 3 different screens to get to the stock levels, it shows ON THE SCREEN what our buy prices are (to the cashier and customer at the counter). But it does NOT show the sales price, you have to Go Back 3 times, then double-click the product to EDIT it, and scroll down, and expand a box, to see the price we sell if for. Who dreams this stuff up? I could give dozens of similar examples of features they've broken in the past 6 years. When you ask them, they just clam up and get defensive, refuse to revert any of this nonsense. Moreover, they hold hostage critical fields of data that cannot be exported, raising cost of switching which we have been keen to do.
Pros:
Multi-tier pricing tool (retail, commercial, etc). Cloud based, multi-store Uptime is reasonably good
Cons:
SW Revs consistently REDUCE functionality No invoicing function. Does not comprehend net terms at all. Known/documented bugs that persist for years
Alternatives Considered:
Great POS and Support Team
Comments: We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.
Pros:
The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!
Cons:
We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.
COMBASE Response
5 years ago
Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!
