---
description: Learn more about FreshBooks price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: FreshBooks Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# FreshBooks

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> Cloud-based accounting software designed that helps small businesses with invoicing, time tracking, expense management and more.
> 
> Verdict: Rated **4.5/5** by 4529 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FreshBooks?

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4529 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$21.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Discounts are available for annual billing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billing & Invoicing
- CRM
- Client Management
- Collaboration Tools
- Communication Management
- Customer Statements
- Customisable Invoices
- Direct Deposit
- Employee Database
- Employee Management
- Expense Tracking
- Financial Analysis
- Financial Reporting
- General Ledger
- Income & Balance Sheet
- Inventory Management
- Invoice Management
- Invoice Processing
- Job Costing
- Mileage Tracking
- Mobile App
- Mobile Receipt Upload
- Multi-Currency
- Multi-Period Recurring Billing
- Online Payments
- Payment Processing
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Project Management
- Project Time Tracking
- Quotes/Estimates
- Receipt Management
- Receivables Ledger
- Reporting & Statistics
- Reporting/Analytics
- Spend Control
- Tax Calculation
- Tax Compliance
- Tax Management
- Time & Expense Tracking
- Timesheet Management
- Trip Logs
- Vendor Management
- W-2 Preparation

... and 16 more features

## Integrations (116 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 101 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Billing and Invoicing Software](https://www.capterra.co.nz/directory/30015/billing-and-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.co.nz/directory/30015/billing-and-invoicing/software)
- [Mileage Tracking Software](https://www.capterra.co.nz/directory/34115/mileage-tracking/software)
- [Accounting Software](https://www.capterra.co.nz/directory/1/accounting/software)
- [Construction Accounting Software](https://www.capterra.co.nz/directory/20003/construction-accounting/software)
- [Legal Billing Software](https://www.capterra.co.nz/directory/20039/legal-billing/software)

## Alternatives

1. [Xero](https://www.capterra.co.nz/software/169561/xero) — 4.4/5 (3330 reviews)
2. [QuickBooks Online](https://www.capterra.co.nz/software/141374/quickbooks-online) — 4.3/5 (8544 reviews)
3. [PayPal](https://www.capterra.co.nz/software/179251/paypal) — 4.6/5 (26683 reviews)
4. [Abby](https://www.capterra.co.nz/software/1036470/abby) — 4.7/5 (604 reviews)
5. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1487 reviews)

## Reviews

### "Great for freelancers..." — 5.0/5

> **Ashley** | *14 January 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Freshbooks is user friendly. It's simple to create invoices  which I do all the time. It saves so much time
> 
> **Cons**: There's nothing I don't like about Freshbooks. It's definitely more for small businesses though. If you are a larger business, I'd look elsewhere.
> 
> I've been using Freshbooks for about 3 years and have had a great experience. It's perfect for my cleaning business and has all the tools I need.

-----

### "Freshbooks over quickbooks" — 5.0/5

> **Aimee** | *2 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Freshbooks is inexpensive and i have never had any problems with it. I used it for 3 yrs then switched to quickbooks online and regretted it. I am switching back this yr.
> 
> **Cons**: I had the cheapeat version and had to tyoe all the info from the receipts in mannually. I am going to look into a uograded version because qbooks messed my books up and was so expensive.
> 
> I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction.

-----

### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

-----

### "Irreplaceable" — 4.0/5

> **Paul** | *22 June 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Expense management is intuitive with the ability to add my receipts. It includes a time tracking system for services, and online payments are integrated to make collecting payments easier.
> 
> **Cons**: Less suited for advanced management (inventory, large teams). It can become expensive with additional options.
> 
> Perfect for freelancers, but  it quickly  shows its limits once the business becomes more  developed.

-----

### "FreshBooks use in launching new business" — 4.0/5

> **Dylan** | *16 April 2026* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use is there for FreshBooks. It does a great job in capturing the basics of what you need to run your business. The platform provides good value for your money depending on what you need it for.
> 
> **Cons**: Certain accounting functions can be tricky to do due to the simplicity of how the plantforms runs and the lack of customization. Certain modules can be added on, the basic package is good for just getting your business started.
> 
> Overall we have been quite happy with our use of FreshBooks. It is very easy to use and gets you started as you are launching your business. The value is definetly there for the price.

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