Who Uses This Software?

Our service is targeted for each and every type of business that has an online presence, whether it is an ecommerce website or a product/service based company.

Average Ratings

8 reviews
  • Overall 4.2 / 5
  • Ease of Use 4.4 / 5
  • Customer Service 4 / 5
  • Features 3 / 5
  • Value for Money 1 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • SMTP Provider
  • http://smtpprovider.com
  • Founded 2012

About SMTPProvider

SMTPProvider is simple email management and delivery software. It is one of the world's leading Email Service Provider. We have 10,000+ customers globally using our SMTP Server and fulfilling their emailing needs whether it is promotional / marketing or transactional emails or individual emailing needs. Whether you are looking for Email Marketing Services or Bulk or Mass Email Services or SMTP server with Dedicated IP, we are one stop solution for your email delivery needs.

SMTPProvider Features

  • Archiving & Retention
  • Canned Responses
  • Data Recovery
  • Email Monitoring
  • Queue Management
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting/Blacklisting
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimised Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

SMTPProvider Most Helpful Reviews

After 3 years, still great for me

Reviewed on 17/07/2015
Garry E.
Technical Sales Manager
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I have used smtpprovidor for 3 years now. It has served us well and generated us at least 50% of our new business. I send only 5000 emails every two weeks, normally without error. With every SMTP service provider there will be some issues, it's how you resolve them. Blacklisting or technical issues will arise from time to time. I simply use the online chat to resolve any problems. There is always someone there at all hours ready to help you. The advisors are always very polite and helpful and will normally resolve any issues within 10-30 minutes, depending on the problem. I would not hesitate in recommending SMTPProvider to anyone. Fantastic price, great product & backed up by an excellent professional service.

Good product. Great customer service!

Reviewed on 20/06/2015
Alexandra L.
Operations Manager
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I have used many different providers before but SMTPProvider is the best one thus far. The customer service is so easy to contact and easy to talk to. So far, i have not encountered any problems with them. As a client I was able to test their software with ease. Throughout the whole testing phase, the customer service was very helpful. When we finally became a paying customer, we had ZERO PROBLEMS. I am so glad to have chosen SMTPProvider and I hope they keep up the great work.

SMTPProvider offers great service & support

Reviewed on 25/07/2015
Pablo R.
CTO
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I recently tried SMTPProvider and I got great results and support. I needed some specific configurations on my DKIM and SPF settings and got great answers from the support team (Avi). They solved my requests and provided accurate responses. I will recomend SMTPProvider to my customers and partners. The only cons I would mention is that the UI needs to add some small features, like password reset for additional accounts and SPF / DKIM validation.

Great Company, Great People

Reviewed on 6/08/2015
Steve S.
Private
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I have been with this company for about 8 months now and they are on point! They will not only respond to their live chat 24/7, they also offer support. I had one issue with delivery and it was on my side. Avi walked me through troubleshooting MY software and was a pleasure to work with. BOTTOMLINE: These guys rock!!!

Vendor Response

by SMTP Provider on 5/12/2016

Hello Steve,
Thank you so much for your appreciation.

Beware the 1 month cancellation - even if you are testing!

Reviewed on 23/08/2018
Grant F.
CEO
Telecommunications, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: was initially good service when trying to get the sale, then handed over to account manager and wasn't great - test didn't work for us, but then found out we were locked into another month cancellation period.

Cons: cost us some amount to send 6 emails so wouldn't recommend

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