--- description: Learn more about Feedbackly price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Feedbackly Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Feedbackly](/software/142140/feedbackly) # Feedbackly Canonical: https://www.capterra.co.nz/software/142140/feedbackly Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/142140/feedbackly?page=2) > All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey. > > Verdict: Rated **4.2/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Feedbackly? We serve companies of all sizes with a physical retail presence or e-commerce store. Our solution was created to suit all industries because of its flexibility and ease of use. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 36 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Feedbackly - **Founded**: 2012 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial\! - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Finnish, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Anonymous Feedback - CES Survey Structure - CSAT Survey Structure - Complaint Monitoring - Customer Experience Management - Customer Segmentation - Customisable Forms - Customisable Questions - Customisable Templates - Dashboard - Data Import/Export - Data Visualisation - Drag & Drop - Email Management - Email Marketing - Feedback Management - Mobile Survey - Multi-Channel Data Collection - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Offline Response Collection - Performance Metrics - Progress Tracking - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Segmentation - Self Service Portal - Sentiment Analysis - Skip Logic - Survey/Poll Management - Surveys & Feedback - Text Analysis - Third-Party Integrations - Trend Analysis - URL Customisation - Visual Analytics ## Integrations (8 total) - Adobe Commerce - HubSpot CRM - HubSpot Marketing Hub - Luzmo - Mailchimp - Salesforce Platform - Shopify - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) - [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software) - [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software) ## Alternatives 1. [XM for Customer Experience](https://www.capterra.co.nz/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 2. [SurveySparrow](https://www.capterra.co.nz/software/168823/surveysparrow) — 4.4/5 (121 reviews) 3. [Delighted](https://www.capterra.co.nz/software/157973/delighted) — 4.8/5 (57 reviews) 4. [Staffino](https://www.capterra.co.nz/software/1044294/staffino) — 5.0/5 (8 reviews) 5. [Sogolytics](https://www.capterra.co.nz/software/127957/sogosurvey) — 4.7/5 (730 reviews) ## Reviews ### "Customer Feedback" — 4.0/5 > **Aparna** | *8 August 2019* | Banking | Recommendation rating: 7.0/10 > > **Pros**: Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference. > > **Cons**: Pricing is not officially displayed on there website. ----- ### "best substitute for late google reader; vital part of my daily life, main source of general info" — 4.0/5 > **Alexey** | *10 May 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Speed of interface and updates, kbd shortcuts, ability to filter out Justin Bieber from news feed, general reliability > > **Cons**: Nothing of great importance. Some bugs with keyboard navigation ('J' sometimes jumps to the end of the feed, in "Read Later" it is off by several headings etc); liked articles are hard to filter by tags (and hard to search, and impossible to export) etc > > all news in one place; ability to save interesting posts for later; instant "what is new" for many feeds like Livejournals ----- ### "Great Experience, Easy to use" — 3.0/5 > **Verified Reviewer** | *2 May 2018* | Recommendation rating: 7.0/10 > > **Pros**: Great Experience, Easy to use, Friendly and Intuitive, can be use for large marketing products or small campaings. > > **Cons**: Price for personal or small bussines can be better, the free subcription does not permit exports data. ----- ### "I had a great experience throughout the entire process of buying and using the software" — 5.0/5 > **Ziad** | *9 May 2018* > > **Pros**: Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me. > > **Cons**: Sometimes integration with other software or systems is hectic 1. Large upfront costs 2. Potentially lengthy integration periods 3. Upgrades can be costly and lead to implementation problems ----- ### "excellent" — 5.0/5 > **Verified Reviewer** | *2 May 2018* | Internet > > **Pros**: easy to use, native. still get used to it but I think it will be very useful in my work experience. > > **Cons**: nothing comes to my mind at the moment. if there is something, in particular, I will contact customer support for more details. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/142140/feedbackly?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/142140/feedbackly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data