---
description: Learn more about Fresha price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Fresha Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Personal Training Software](/directory/30807/personal-trainer/software) > [Fresha](/software/142138/shedul-com)

# Fresha

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> Personal trainer and salon solution that helps businesses with appointment scheduling, payment processing, marketing promotions \&amp; more.
> 
> Verdict: Rated **4.8/5** by 1446 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fresha?

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 1446 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fresha
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $14.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Confirmations/Reminders
- Customer Database
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Debit/Credit Card Processing
- Electronic Payments
- Email Marketing
- Email Reminders
- Faculty/Staff Management
- Fitness Plan
- For Barbershops
- For Medical Spas
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- HIPAA Compliant
- Inventory Management
- Marketing Automation
- Mobile Access
- Mobile App
- Multi-Location
- Online Booking
- Online Payments
- Payment Processing
- Payroll Management
- Point of Sale (POS)
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Rescheduling
- Self Service Portal
- Staff Management
- Third-Party Integrations
- Website Integration

... and 2 more features

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Personal Training Software](https://www.capterra.co.nz/directory/30807/personal-trainer/software)

## Related Categories

- [Scheduling Software](https://www.capterra.co.nz/directory/30087/scheduling/software)
- [Pet Grooming Software](https://www.capterra.co.nz/directory/30845/pet-grooming/software)
- [Yoga Studio Software](https://www.capterra.co.nz/directory/30755/yoga-studio/software)
- [Dietitian Software](https://www.capterra.co.nz/directory/31301/nutritionist/software)
- [Personal Training Software](https://www.capterra.co.nz/directory/30807/personal-trainer/software)

## Alternatives

1. [Vagaro](https://www.capterra.co.nz/software/153752/vagaro) — 4.7/5 (3635 reviews)
2. [Goldie](https://www.capterra.co.nz/software/1036086/goldie) — 4.8/5 (1153 reviews)
3. [Acuity Scheduling](https://www.capterra.co.nz/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews)
4. [Doctoralia for Specialists](https://www.capterra.co.nz/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
5. [GlossGenius](https://www.capterra.co.nz/software/174830/glossgenius) — 4.8/5 (348 reviews)

## Reviews

### "Fresha - free version review" — 4.0/5

> **Salina** | *12 November 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: That it has a free version with enough of the capability
> 
> **Cons**: The new updates that then cost.&#10;&#10;The thing that would make fresha perform better would be a place where you can store client service chemical history. It would be so helpfull to have this information be able to be noted on the clients file. To print this off or to have a stylist app that could be used for consultations that updates the clients file would be next level\!\!
> 
> I use the free version which means little contact with the fresha team. Just the odd email here and there offering assistance if needed. I like it this way

-----

### "Fuss Free version" — 4.0/5

> **Mel** | *1 December 2024* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: The free version is easy to use and not too limiting. Almost as good as a paid system
> 
> **Cons**: Hard to navigate to notes etc. &#10;lots of clicks to get to where you need to go.
> 
> It is an easy to use system once you get your head around it, has many free features that allow for the smooth running of our salon. Easy product orders and input of stock, good client information features. Would definitely recommend.

-----

### "Fresha's 'new client fee' policy feels unfair." — 2.0/5

> **Erik** | *12 October 2025* | Medical Practice | Recommendation rating: 2.0/10
> 
> **Pros**: They try to cooperate with their clients, and remain positive. Their application is easy to navigate.
> 
> **Cons**: I feel their policy regarding 'new client fees' is unfair. Fresha outline that a charge will be incurred for first time clients, who found my services via their website. I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case. It seems I am aiding Fresha with gaining new customers, rather than myself receiving this benefit.
> 
> While the fee is supposed to apply to first-time clients who find my services via the Fresha website, I'm being charged for customers who scan my in-store QR code to book.&#10;&#10;I've repeatedly inquired, as these are my existing clients or ones I've attracted independently, yet Fresha treats them as new clients sourced by them. Essentially, I feel I'm helping Fresha acquire new users rather than benefiting from their platform as intended.

-----

### "Great booking system that grows with you" — 4.0/5

> **Anna** | *8 July 2025* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: Best thing was that it was basic and free when I was starting. Not many options but for not experienced person that was a good thing and I think it’s still free for one person business (at least it was)
> 
> **Cons**: When my business was growing I needed more options but they were either paid or not really as good as separate systems. But saying that it wasn’t expensive and it was working quite well.
> 
> Overall I think Fresha is great, at the beginning especially. Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking systems).

-----

### "Buyer’s Remorse" — 3.0/5

> **Pamela** | *5 March 2026* | Cosmetics | Recommendation rating: 2.0/10
> 
> **Pros**: Value for your money is good for a small business. Scheduling is pretty standard. Reporting is average with some critical misses
> 
> **Cons**: No cost of products sold report. They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs which they can’t explain. The data transfer process was a mess that required us to do a lot of manual fixing. Fresha blamed on our data however we did data capture before the transfer and know that is not the case. In 1 year we’ve had at least 3 different account reps and responded back is slow or doesn’t happen at all.
> 
> It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product \[sensitive content hidden\] and tech support.

-----

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## Links

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