--- description: Learn more about Fresha price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fresha Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Fresha](/software/142138/shedul-com) # Fresha Canonical: https://www.capterra.co.nz/software/142138/shedul-com Page: 1 / 59\ Next: [Next page](https://www.capterra.co.nz/software/142138/shedul-com?page=2) > Personal trainer and salon solution that helps businesses with appointment scheduling, payment processing, marketing promotions \& more. > > Verdict: Rated **4.8/5** by 1448 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fresha? Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1448 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fresha - **Founded**: 2012 ## Commercial Context - **Starting Price**: $14.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Software that grows with your business. Don't wait\! Start your 7 day free trial today and enter 2026 with the industry's best software. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Scheduling - Client Database - Client Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer Support - Customisable Branding - Customisable Forms - Customisable Templates - Debit/Credit Card Processing - Email Reminders - Employee Management - Faculty/Staff Management - Fitness Plan - For Barbershops - For Medical Spas - For Salons and Spas - For Yoga/Pilates Studios - Gift Card Management - Group Scheduling - HIPAA Compliant - Inventory Management - Marketing Automation - Mobile Access - Mobile App - Multi-Location - Online Booking - Online Payments - Payment Processing - Payroll & Commissions - Payroll Management - Recurring Appointments - Reminders - Reporting & Statistics - Rescheduling - Staff Management - Third-Party Integrations - Website Integration ... and 5 more features ## Integrations (1 total) - Meta for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software) ## Related Categories - [Scheduling Software](https://www.capterra.co.nz/directory/30087/scheduling/software) - [Pet Grooming Software](https://www.capterra.co.nz/directory/30845/pet-grooming/software) - [Yoga Studio Software](https://www.capterra.co.nz/directory/30755/yoga-studio/software) - [Dietitian Software](https://www.capterra.co.nz/directory/31301/nutritionist/software) - [Personal Training Software](https://www.capterra.co.nz/directory/30807/personal-trainer/software) ## Alternatives 1. [Vagaro](https://www.capterra.co.nz/software/153752/vagaro) — 4.7/5 (3671 reviews) 2. [Goldie](https://www.capterra.co.nz/software/1036086/goldie) — 4.8/5 (1173 reviews) 3. [GlossGenius](https://www.capterra.co.nz/software/174830/glossgenius) — 4.8/5 (350 reviews) 4. [Acuity Scheduling](https://www.capterra.co.nz/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews) 5. [Doctoralia for Specialists](https://www.capterra.co.nz/software/1031131/doctoralia-pro) — 4.7/5 (415 reviews) ## Reviews ### "Fresha's 'new client fee' policy feels unfair." — 2.0/5 > **Erik** | *12 October 2025* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: They try to cooperate with their clients, and remain positive. Their application is easy to navigate. > > **Cons**: I feel their policy regarding 'new client fees' is unfair. Fresha outline that a charge will be incurred for first time clients, who found my services via their website. I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case. It seems I am aiding Fresha with gaining new customers, rather than myself receiving this benefit. > > While the fee is supposed to apply to first-time clients who find my services via the Fresha website, I'm being charged for customers who scan my in-store QR code to book. I've repeatedly inquired, as these are my existing clients or ones I've attracted independently, yet Fresha treats them as new clients sourced by them. Essentially, I feel I'm helping Fresha acquire new users rather than benefiting from their platform as intended. ----- ### "Fuss Free version" — 4.0/5 > **Mel** | *1 December 2024* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: The free version is easy to use and not too limiting. Almost as good as a paid system > > **Cons**: Hard to navigate to notes etc. lots of clicks to get to where you need to go. > > It is an easy to use system once you get your head around it, has many free features that allow for the smooth running of our salon. Easy product orders and input of stock, good client information features. Would definitely recommend. ----- ### "Fresha - free version review" — 4.0/5 > **Salina** | *12 November 2024* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: That it has a free version with enough of the capability > > **Cons**: The new updates that then cost. The thing that would make fresha perform better would be a place where you can store client service chemical history. It would be so helpfull to have this information be able to be noted on the clients file. To print this off or to have a stylist app that could be used for consultations that updates the clients file would be next level\!\! > > I use the free version which means little contact with the fresha team. Just the odd email here and there offering assistance if needed. I like it this way ----- ### "Fresha review" — 5.0/5 > **Bianca** | *20 September 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: Easy to set up with a simple interface. Scheduling notifications options are customizable, and good customer service. > > **Cons**: Coat of service is a lot higher than other salon softwares, would like more options for customizing services. > > Good software and easy to use. The value of the software doesn’t match the price point. Good reporting system as well. ----- ### "Buyer’s Remorse" — 3.0/5 > **Pamela** | *5 March 2026* | Cosmetics | Recommendation rating: 2.0/10 > > **Pros**: Value for your money is good for a small business. Scheduling is pretty standard. Reporting is average with some critical misses > > **Cons**: No cost of products sold report. They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs which they can’t explain. The data transfer process was a mess that required us to do a lot of manual fixing. Fresha blamed on our data however we did data capture before the transfer and know that is not the case. In 1 year we’ve had at least 3 different account reps and responded back is slow or doesn’t happen at all. > > It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product \[sensitive content hidden\] and tech support. ----- Page: 1 / 59\ Next: [Next page](https://www.capterra.co.nz/software/142138/shedul-com?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/142138/shedul-com) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data