---
description: Learn more about Copper price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Copper Pricing, Reviews & Features - Capterra New Zealand 2026
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# Copper

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> CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface.
> 
> Verdict: Rated **4.4/5** by 622 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Copper?

For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 622 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Copper
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;&#10;Basic: $23 per user per month (billed annually) &#10;&#10;Professional: $59 per user per month (billed annually) &#10;&#10;Business: $99 per user per month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Netherlands, New Zealand, United Kingdom, United States

## Features

- Alerts/Notifications
- Autoresponders
- Calendar/Reminder System
- Campaign Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management
- Customer Database
- Customisable Reports
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For Financial Institutions
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Meeting Management
- Mobile Access
- Performance Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Project Management
- Quotes/Estimates
- Real-Time Notifications
- Reporting/Project Tracking
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Segmentation
- Shared Contacts
- Social Media Integration
- Task Management
- Third-Party Integrations
- Workflow Management

... and 10 more features

## Integrations (112 total)

- 500Apps
- AWeber
- ActiveCampaign
- ActivePipe
- Adobe Commerce
- Airtable
- Albato
- ApiX-Drive
- Apollo.io
- Asana
- Avoma
- Better Proposals
- BotPenguin
- Breeze
- Brevo

... and 97 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software)
- [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software)
- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)
- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4470 reviews)
2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18790 reviews)
5. [eWay-CRM](https://www.capterra.co.nz/software/152769/eway-crm) — 4.5/5 (823 reviews)

## Reviews

### "Copper is so much better vs other CRMs: better UI, controls, and pricing\!" — 5.0/5

> **Matthew** | *10 October 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: - Great UI -- faster, easier, and better real estate&#10;- Great pricing for the small business owners&#10;- Propagate info when converting leads to clients&#10;- Ability to add custom fields (Very important for our industry\!)&#10;- Ease of creating automation of tasks, emails, and workflow&#10;- Tasks are integrated into our calendar enforcing front-of-mind \&amp; completion&#10;- Control access by teams and individuals (critical for our contract basis model)&#10;- Create webforms/widget to generate Leads directly onto the system. (But must have your own website)
> 
> **Cons**: - Does not allow you to create custom reports without higher package&#10;- Does not have ability to see if client has opened the email. It only log emails related to the contact.&#10;- Does not have built-in mass email and tracking
> 
> Overall, I enjoy Copper much more than many of the other CRMs. In addition to the typical CRM features and functions, it performs better and faster. Although there are less features available (for my package), Copper serves my purpose for the team moment.

-----

### "A decent solution for a small business" — 3.0/5

> **Cecilia** | *4 January 2025* | Market Research | Recommendation rating: 7.0/10
> 
> **Pros**: It's very straight forward and has decent functionality for a small business that isn't ready for an expensive, customized CRM.
> 
> **Cons**: Feels clunky at times, some limited features.
> 
> Overall, this solution works for our small business.

-----

### "Copper is very helpful" — 5.0/5

> **Sarah** | *14 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I love the task manager and ease of keeping track of contacts. Tags help me stay organized, and adding custom fields to every record type is very helpful.
> 
> **Cons**: Sometimes it runs a little slow. I can't merge duplicate companies without scrolling through the entire list.
> 
> The customer service team is very responsive, and Copper has helped me become 10x more productive. I recommend it to everyone, particularly for sales and client relations.

-----

### "Simple but Powerful" — 5.0/5

> **Zach** | *7 July 2025* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: Love the reminders and tasks that we can set to followup or complete tasks with customers.  It allows me to assign them to myself or other team members.
> 
> **Cons**: Lack of templates for emails or sending estimates through it.  I would love to be able to send estimates outside of my accounting software and send them through my CRM
> 
> I have enjoyed it.  Even with a few things I wish they had, the customer service team is helpful to explain whether or not certain things can be utilized.

-----

### "Copper is Queen" — 5.0/5

> **Bethany** | *8 May 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: It tracks tasks, projects, people and companies. I can see the interactions my colleague have with customers and it is very customizable
> 
> **Cons**: It would be great if you could share a task with others, as in both people owning it. Or creating duplicate tasks. But its minor
> 
> I am in Copper every single day. It keeps me on task and I can check in on what my colleagues are doing.

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## Links

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