Rain Point of Sale

by Rain Retail Software

Who Uses Rain Point of Sale?

Rain caters to owners of retail businesses desiring to increase their online and in-store sales while also improving the efficiency of their inventory system and overall store.

What Is Rain Point of Sale?

Rain is a cloud-based retail point-of-sale and website system. With Rain, your inventory is always up-to-date with what is sold online and in your store. The easy-to-use interface allows you to manage customers, loyalty, classes, equipment repairs, purchase orders, reports, calendar events, Quickbooks integration and more.

Rain's marketing suite will keep you in close contact with your customers through email marketing and text message marketing.

All customers get unlimited support.

Rain Point of Sale Details

Rain Retail Software

https://www.rainpos.com

Founded 2008

Rain Point of Sale video
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Rain Point of Sale pricing overview

Rain Point of Sale does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

Rain Point of Sale deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinars
  • Documentation

Rain Point of Sale Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

View full list of Ecommerce Tools for Small Businesses

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimisation
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

View full list of Inventory Management Software

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

View full list of POS Systems

  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

View full list of Retail Management Software

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce

View full list of Retail POS Systems

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

View full list of eCommerce Software

Rain Point of Sale Alternatives - Capterra New Zealand 2021

More Rain Point of Sale alternatives

Rain Point of Sale Reviews

Read all reviews

Overall rating

4.2/5

Average score

Ease of Use 4.1
Customer Service 4.2
Features 3.8
Value for Money 4.1

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Travis T.
Owner
Music, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/12/2020

"Excellent for Music Stores!"

Comments: Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great. One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Pros: We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Cons: One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

  • Reviewer Source 
  • Reviewed on 19/12/2020
Sam G.
Tech Manager and Chief Quilter
Arts & Crafts, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/01/2020

"Like Sew POS Review"

Comments: Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros: We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons: It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

  • Reviewer Source 
  • Reviewed on 30/01/2020
Holly V.
owner/operator
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/11/2020

"Disappointed"

Comments: It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros: I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons: We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Vendor Response

by Rain Retail Software on 9/12/2020

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/11/2020
Mary virginia N.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/12/2020

"Love this system!"

Comments: I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.

Pros: Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.

Cons: I wish there were more yarn and knitting notions vendors integrated into the system.

  • Reviewer Source 
  • Reviewed on 17/12/2020
Nate C.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/11/2020

"Make the switch to Rain!"

Comments: I also love being able to track repairs, replacing our previous hand written system. Priceless.

Pros: Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down.

Cons: At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.

  • Reviewer Source 
  • Reviewed on 16/11/2020