---
description: Learn more about 20NINE price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: 20NINE Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [20NINE](/software/140885/salesbox)

# 20NINE

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> 20NINE is the platform to run a small business in a big way. An all-round solution that covers every aspect to grow a small business.
> 
> Verdict: Rated **4.8/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses 20NINE?

People working in small businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 33 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 20NINE
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €2.90
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: - One price for the App&#10;- Add-ons cost 1.90$ per integration&#10;- $1.90 per e-signed document&#10;- No lock-in period&#10;- Scale up/down on a monthly basis&#10;- No hidden fees
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, German, Italian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Contact Management
- Customisable Reports
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Sales Tracking Software](https://www.capterra.co.nz/directory/32744/sales-tracking/software)

## Alternatives

1. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
2. [Gold-Vision CRM](https://www.capterra.co.nz/software/133582/gold-vision-crm) — 4.6/5 (131 reviews)
3. [Agile CRM](https://www.capterra.co.nz/software/135148/agile-crm) — 4.1/5 (524 reviews)
4. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Great Software for Businesses" — 5.0/5

> **Nwaeze** | *1 September 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The CRM and automation are super awesome. &#10;I enjoy using the platform for my business daily, and I believe you will also enjoy using it.
> 
> **Cons**: When it comes to pricing; &#10;It is a little bit costly compared to others

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### "We love 20nine and use it daily\!" — 5.0/5

> **Dominique** | *1 September 2022* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: The price, the mobile friendlyness and the possibility to customize. LinkedIn Leadclipper works magic\!
> 
> **Cons**: Some design features could be more friendly to the eye
> 
> We have been using it frequently for almost 2 years now and we are always costumizing it more. Love it\!

-----

### "Missing the Training  -aka missing the boat" — 3.0/5

> **Linda** | *25 January 2017* | Medical Devices | Recommendation rating: 3.0/10
> 
> **Pros**: It can capture information by I phone, I pad using audio function.
> 
> **Cons**: Poor training, poor immediate response to questions- due to their company headquarters in Sweden.  Unable to link mail program.
> 
> Although they have the right idea about capturing information in an easy manner, their training is substandard.  Most CRM companies offer details of each component with video and audio demonstrating each aspect.  Salesbox does not.  It offers the soundtrack of a child's piano minus the audible instruction of exactly how each aspect of their software operates.  In addition, their customer service and company are headquartered in Sweden, so expect a response on any question you may submit by email to be 24 hours later.  Number of U.S. customers-- under 10.&#13;&#10;All training is on Utube so you can see for yourself.  Enjoy the Utube interview of the owner as to why he  started this company... Absolutely pointless.

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### "Has made my day much more efficient and focused." — 5.0/5

> **Magnus** | *7 July 2017* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: My top 3 things with this software are:&#13;&#10;\* Moblitiy - I always have all information on the phone, if you haven't experienced it, it is a huge difference from having the CRM only on a computer&#13;&#10;\* Simplicity - The ease of use is outstanding. &#13;&#10;\*Efficiency - It has improved my work day enormously by making me more efficient&#13;&#10;&#13;&#10;A short story from my real work life:&#13;&#10;We had a CRM that worked only on the computer, which is not uncommon. I normally had around 10 meetings per week and I had to prepare before each meeting with directions, who to meet and their contact information, and do this from my office. It was very time consuming to say the least. We then tried Salesbox to see if there would be a difference in efficiency, and let me tell you, the difference was big, very big. &#13;&#10;&#13;&#10;We could now do our prospecting from LinkedIn and get all the information into the CRM with a simple click. The contact, company and picture(\!) is automatically imported to the CRM. We could now call more people in less time (you just swipe the contact on you phone :-)). But most of all, I didnt have to prepare my routes and contact info. It was all there, on my phone. I just click the meeting, press GPS and my phone shows me the way. All the relevant information is right there in my hand.  &#13;&#10;&#13;&#10;The CRM has the same look and feel on the phone as on the computer and is very easy to navigate.&#13;&#10;&#13;&#10;There are so  many awsome features so I think you just have to go out and test it yourself. I truly recommend it.
> 
> I have improved my daily focus and efficiency. The number of calls and meetings and consequently deals have increased significantly since I started using Salesbox CRM.  I love the fact that I have updated customer information on my telephone, and that I can do all my CRM work from the phone as well.&#13;&#10;&#13;&#10;All my prospecting is now done from LinkedIn with the simple add-in to Salesbox. Prospects are now literally a click away.&#13;&#10;&#13;&#10;I can easily see my activities and all my lates communication with my customers.&#13;&#10;&#13;&#10;Easily share and create tasks within the team or yourself.&#13;&#10;&#13;&#10;And the list can go on... there are so many things to improve a sales person work day in the system. &#13;&#10;&#13;&#10;I am totally hooked and always use it. And I will continue using it since I am so much more efficient thanks to this tool.

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### "Love this product and is cheap" — 5.0/5

> **Sara** | *19 September 2022* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: It has all in one features such as crm and productivity.
> 
> **Cons**: I haven't found any cons yet. So far I am happy with this software.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/140885/salesbox)

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