---
description: Learn more about ToucanTech price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: ToucanTech Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Alumni Management Software](/directory/10039/alumni-management/software) > [ToucanTech](/software/140805/toucantech)

# ToucanTech

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> All-in-one community software for alumni, fundraising, and membership teams — database, website, email, events, and giving in one.
> 
> Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ToucanTech?

ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 151 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ToucanTech
- **Location**: London, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $10,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact ToucanTech for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Accounting Integration
- Alerts/Notifications
- Alumni Management
- Application Management
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Community Management
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Customer Database
- Customisable Branding
- Customisable Templates
- Data Capture and Transfer
- Document Management
- Donation Management
- Donor Management
- Dues Management
- Email Management
- Email Tracking
- Engagement Tracking
- Event Calendar
- Event Management
- For Religious Organizations
- Forms Management
- Fundraising Management
- Information Governance
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile App
- Online Giving
- Payment Processing
- Recurring Giving
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Tagging
- Task Management
- Text Editing
- Third-Party Integrations
- Ticketing
- Volunteer Management
- Workflow Management

... and 29 more features

## Integrations (17 total)

- Apple Pay
- Freshchat
- GoCardless
- Google Cloud
- Google Pay
- Instagram
- Juicer
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- Stripe Billing
- Synergetic
- TASS
- Twitter/X

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Alumni Management Software](https://www.capterra.co.nz/directory/10039/alumni-management/software)

## Related Categories

- [CRM Software for Nonprofits](https://www.capterra.co.nz/directory/31515/nonprofit-crm/software)
- [Alumni Management Software](https://www.capterra.co.nz/directory/10039/alumni-management/software)
- [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software)
- [Student Engagement Software](https://www.capterra.co.nz/directory/31577/student-engagement-platform/software)
- [Event Management Software](https://www.capterra.co.nz/directory/20030/event-management/software)

## Alternatives

1. [Vaave](https://www.capterra.co.nz/software/142144/vaave) — 4.8/5 (409 reviews)
2. [Almashines](https://www.capterra.co.nz/software/163700/almashines) — 4.6/5 (141 reviews)
3. [Almabase](https://www.capterra.co.nz/software/133653/almabase) — 4.7/5 (144 reviews)
4. [AlumnForce](https://www.capterra.co.nz/software/143637/alumnforce) — 4.8/5 (93 reviews)
5. [Raklet](https://www.capterra.co.nz/software/148555/raklet) — 4.7/5 (92 reviews)

## Reviews

### "ToucanTech has been a gamechanger for us" — 5.0/5

> **Andrea** | *30 July 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: It is an all-in-one system that we can use to engage further with our past students and donors. We transferred over 10,000 records, and each time we send an email out, our data gets cleaned up by people directly updating their details. The daily automated emails you can set up are great and the data stored is easy to access and report on. Their support team and the customer manager you are assigned are outstanding. They reply to your emails and are always available for a training session where required.
> 
> **Cons**: I don't really have any cons; the only two things I think that could be improved in time are; when setting up an email ready for sending, you cannot send yourself or others in your team a test email directly from the template and the other would be to be able to add more than one picture in a news article without setting up a gallery. However, these are minor when you look at all the advantages you gain from the overall ToucanTech system.
> 
> Our move to ToucanTech was easy, and the more you use it, the more you realise its overall capabilities.

-----

### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5

> **Amy** | *2 August 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop.
> 
> **Cons**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first.
> 
> The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. &#10;I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. &#10;I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. &#10;I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring.

-----

### "A user-friendly one-stop solution for alumni communications, database, fundraising and website portal." — 5.0/5

> **Carol** | *1 August 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database.  The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience.  There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive.
> 
> **Cons**: I don’t have any negatives.  My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.
> 
> ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal.

-----

### "Great customer service" — 5.0/5

> **Verified Reviewer** | *1 August 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community.&#10;&#10;The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive.&#10;&#10;It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. &#10;&#10;The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease.
> 
> **Cons**: I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. &#10;&#10;The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in.

-----

### "Toucan Tech" — 5.0/5

> **Margarita** | *28 October 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Its features are intuitive and user-friendly. It handles all our alumni database needs.
> 
> **Cons**: Can't think of anything at the moment.  I appreciate that if there are certain things we can't do at the moment, it is included for consideration for future development updates.
> 
> Happy with Toucan Tech because it addresses a lot of the things we need in an alumni database. It allows us to store different types of information to help us get a better profile of our records. Staff are also helpful and responsive.

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## Links

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