--- description: Learn more about Samespace price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Samespace Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Samespace](/software/140362/novanet-c3) # Samespace Canonical: https://www.capterra.co.nz/software/140362/novanet-c3 Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/140362/novanet-c3?page=2) > Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. > > Verdict: Rated **3.6/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Samespace? Businesses with customer-facing teams such as sales \& support that have a need to simplify and unify customer communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 16 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Samespace - **Location**: Palo Alto, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Samespace for detailed pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Germany, India, Philippines, Switzerland, United Kingdom, United States ## Features - Agent Interface - Auto-Dialer - CRM - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Scripting - Call Transfer - Chatbot - Computer Telephony Integration - Contact Management - Customer History - IVR - Interaction Tracking - Multi-Channel Communication - Quality Management - Queue Management - Reporting & Statistics - Reporting/Analytics - Third-Party Integrations - Workflow Management ## Integrations (2 total) - HubSpot CRM - Salesforce Starter ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) - [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software) ## Alternatives 1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews) 2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews) 5. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews) ## Reviews ### "SameSpace - Bestfriend at work." — 5.0/5 > **Deniela** | *27 April 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: SameSpace is the space for me that let's me go back and analyze, look through the logs, get proper insights on my daily tasks. It has all the data stored for me to go and revisit anytime, indeeed a friend who let's me improve my working style. > > **Cons**: Nothing as such. Everything worked fine. > > Wonderful. ----- ### "Review on the utility of same space" — 4.0/5 > **Abhik** | *26 April 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The features are simple to use and the UI is also pleasant and light on memory since all it uses for installation is a google chrome extension for quick installation and support. > > **Cons**: I like the software but there are tiny corrections I feel, that can be useful to the end user. The login method is very basic and it should require a 2-factor authentication for the same for heightened security. Also, sometimes the application does not detect the mic when plugged in and requires me manually configure the mic on the system. > > My overall experience with samespace is a pleasant one and it is a simple and easy to use application that can be very helpful for the users. Also, the call quality is also good and disturbance free. ----- ### "too slow and unresponsive" — 1.0/5 > **Rohit** | *26 April 2021* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Noting in specific thats all of it and nothing more > > **Cons**: Almost all of it needs a better attention > > not so good ----- ### "A good start but much remains to be done" — 4.0/5 > **Sheikh** | *22 April 2021* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: It integrates beautifully with Salesforce and has a simple layout with basic info on previous calls. I can easily see the number of calls received and the average duration of those calls. > > **Cons**: The simplicity of Samespace comes with some important missing features, most importantly the mute button. Also, we're connected via enterprise VPN there were some bugs/issues with calls and some of them have been resolved; concluding that the devs are actively working on fixing the issues. Also, the integration with Salesforce can be implemented further by merging with Salesforce status (Omnichannel) > > Since we've just started with Samespace (~2-3 months), I've noticed the devs actively working on the issues that we're facing and know that all issues will be solved. The tool being very simple is a double-edged sword, it has a clean UI but missing basic features. ----- ### "Samespace: Can have more features" — 4.0/5 > **Akhildev** | *27 April 2021* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: \>\> Can access the recent call list \>\> Option to coach users \>\> Conference option \>\> Simple interface \>\> Both Chat and call options available > > **Cons**: \>\> No options to copy or select contacted number \>\> Single click to select number will lead to dialing \>\> Can have a more skins and layouts > > My experience is a neutral. Since samespace reconnects often I find it difficult at times. The call use to get disconnected when it reconnects. Overall experience I would say not bad but good. The application can be improved a lot. Hope the team will work on it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/140362/novanet-c3?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/140362/novanet-c3) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data