17 years helping New Zealand businesses
choose better software

What Is membermeister?

Spending too much time on your admin? Overwhelmed with paperwork and frustrated with late and non payers? Then we have the perfect solution for you..

Amazingly simple admin software that will streamline your business, reduce your admin, automate your billing and eliminate late payers.

Membermeister empowers you with all the tools you need to automate, optimise & grow your business and we're proud to tell you that it's easy to access your account on any device and super simple to use!

Who Uses membermeister?

Membermeister is suitable for any class-based business or membership such as dance schools, performing arts, theatre schools, swimming clubs, tennis clubs, football clubs, gymnastics clubs and more!

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Reviews of membermeister

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5.0
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
90%
4
10%
Sarah
Sarah
Principal in UK
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic software and brilliant customer service!

5.0 2 years ago

Comments: Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services!

Pros:

I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!

Cons:

I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.

membermeister Response

2 years ago

Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister.

Lynda
Business Owner in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Perfect software tool - backed with excellent support

5.0 3 years ago

Comments: MM saves me heaps of time and keeps everything running smoothly for me - worth every penny.

Pros:

Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].

Cons:

My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.

membermeister Response

3 years ago

Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team.

Yasmin
Principal in UK
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Elite Dancers Academy - Membermeister experience

4.0 8 years ago

Comments: The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions.
I have a growing dance school business so it is great to have something to help organise my database and generate invoices.

Pros:

- The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay

Cons:

- I still struggle with how i can invoice one parent for their two or three children who are in different classes

membermeister Response

8 years ago

Thanks for your fantastic review Yasmin. We've noted your feedback on family invoicing and will do our best to make this clearer and simpler.

Helen
Owner in UK
Performing Arts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Fabulous software

5.0 11 months ago

Comments: Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding.

Pros:

Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard

Cons:

There is nothing that I dislike about membermeister

membermeister Response

11 months ago

Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you.

Lucy
Principal in UK
Performing Arts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Membermeister is fab!

5.0 4 years ago

Comments: Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it!

Pros:

Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.

Cons:

There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.