--- description: Learn more about Pabau price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pabau Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [Pabau](/software/140062/pabau-crm) # Pabau Canonical: https://www.capterra.co.nz/software/140062/pabau-crm Page: 1 / 27\ Next: [Next page](https://www.capterra.co.nz/software/140062/pabau-crm?page=2) > Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. > > Verdict: Rated **4.7/5** by 638 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pabau? Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 638 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Case Management - Client Management - Client Portal - Clinic Interoperability - Code & Charge Entry - Confirmations/Reminders - Customer Database - Decision Support Software - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - Formulary Management - Initial Assessments - Insurance Management - Medical Billing - Medical History Records - Medication Alerts/Warnings - Medication History - Mobile Access - Multi-Location - Online Booking - Patient Intake - Patient Management - Patient Monitoring - Patient Portal - Patient Questionnaires - Physician Scheduling - Point of Sale (POS) - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting/Analytics - SMS Messaging - Secure Messaging - Self Service Portal - Telemedicine Software - Video Conferencing - Workflow Management ... and 32 more features ## Integrations (11 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Mailchimp - Stripe - Xero - Zapier - ePractice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.nz/directory/32518/dermatology-emr/software) - [Patient Management Software](https://www.capterra.co.nz/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) ## Alternatives 1. 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[Practice Better](https://www.capterra.co.nz/software/159263/better) — 4.8/5 (96 reviews) ## Reviews ### "PABAU experience" — 5.0/5 > **Petya** | *13 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. “Everything in one system” Most users say the biggest benefit is that it combines: bookings patient records reminders payments > > **Cons**: Here’s a realistic summary of what users typically say they like least about Pabau and their overall experience: > > Positive overall for growing clinics Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity ----- ### "Powerful and well-connected system that improves clinic efficiency" — 5.0/5 > **Nicole** | *11 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: What stands out most to me is how well everything connects together. It genuinely feels like a complete system where appointments, notes, communication, and follow-ups all link seamlessly. It makes the whole clinic run more smoothly and gives you a lot more control over how you manage patients. > > **Cons**: There is a bit of a learning curve at the start, but once you get familiar with it, it actually becomes one of its strengths because of how much you can customise and tailor to your clinic’s needs. It just takes a little time to fully unlock its potential. > > Overall, my experience has been very positive. It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really supports both the clinical and admin side, and you can see the impact in how smoothly things run. ----- ### "All in one clinic software / but with a learning curve" — 3.0/5 > **yasmeen** | *18 June 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Has a lot of useful features I haven’t been using to date •booking system with deposit options . My clinic’s logo and branding appear on forms •SMS/email reminders, aftercare emails, and follow-ups are all automated > > **Cons**: Repeated outages / inability to access my calendar etc due to technical faults The system is powerful but can feel overwhelming at first, and require assistance to navigate and learn all the features > > Generally good in setting up appointments \& reminders Great for online bookings and taking deposits ----- ### "Starting out with Pabau" — 4.0/5 > **karen** | *17 February 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: excellent staff support in transferring data from previous provide, lots of training given, academy easy to use, patients finding it easy to book appointments and use portal once registered. Lots of ways of informing patients about treatments and what they entail. Ability to prepopulate forms and use AI and Macros > > **Cons**: Setting up forms and services very long winded and complicated at times. No direct links to individual treatments. Having to earn or buy SMS credits, as a small business this can become very expensive, would be ideal if whatsapp was integrated into system. Not being able to add an editable table into the treatment notes so that on going treatments such as laser settings can be seen on one page and not across all the treatment notes. > > Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up. The staff have been very supportive and and the support team have been quick to action any requests and issues we have had. ----- ### "Great for managing bookings and improving patient communication" — 5.0/5 > **Zenaida** | *8 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place. The calendar is clear, reminders go out automatically, and it really reduces missed appointments. It makes the day feel a lot more controlled and less stressful. > > **Cons**: At the start, there are quite a lot of features to explore, but once you understand how everything fits together, it actually becomes very efficient. It’s more about getting familiar with the system rather than any real downside. > > My overall experience has been very positive. It has made daily tasks quicker and more organised, especially when dealing with a high number of patients. It also makes communication with patients much easier, which improves the overall experience for both staff and patients. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.nz/software/140062/pabau-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/140062/pabau-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data