--- description: Learn more about Feedback price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Feedback Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Feedback](/software/138153/xsellco-feedback) # Feedback Canonical: https://www.capterra.co.nz/software/138153/xsellco-feedback > Improve your seller rating through automated intelligent feedback requests on Amazon, eBay, Trustpilot and Google. > > Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Feedback? Anyone who wants to increase their sales by growing their positive feedback on Amazon, eBay, Trustpilot or Google sales by sending personalized, targeted requests to the right customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: xSellco - **Location**: Dublin 4, Ireland - **Founded**: 2012 ## Commercial Context - **Starting Price**: €54.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing is ticket based. Add unlimited users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: Ireland ## Features - Complaint Monitoring ## Support Options - Chat ## Category - [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) ## Alternatives 1. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 2. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [ReputationStacker](https://www.capterra.co.nz/software/160682/reputationstacker) — 4.9/5 (43 reviews) ## Reviews ### "XSellco Feedback" — 5.0/5 > **Verified Reviewer** | *1 February 2019* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Easily customizable. Best product for feedback I've ever used. > > **Cons**: Sometimes it's hard to cancel the feedback requests per order/customer ----- ### "Excellent Product and Excellent Service" — 5.0/5 > **Tim** | *19 April 2018* > > **Pros**: This allows us to automate a VERY tedious process. It has also significantly enhanced our feedback quantity and quality, as obtaining reviews is part logical and part human. The customer service team is very advanced in setting these email sequences up and offers great insight into how to improve your ratings. And it works\! > > **Cons**: We are on the east coast, and I think their phone support closes up around 3 - 5 pm e.s.t. (as XSellco is in the UK). I has not been a problem and I just had to learn this and factor it into our timing for support. ----- ### "Great, no hassle, quick in replying when you have an issue" — 4.0/5 > **Adrianna** | *24 April 2018* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: It's automated; you set it up once and it's working. Helped us boost the number of reviews on Amazon. > > **Cons**: can't really see what product reviews we receive (but that might be more Amazon's issue. Split testing is not that clear. ----- ### "easy to use." — 4.0/5 > **chris** | *19 April 2018* | Recommendation rating: 9.0/10 > > **Pros**: save my time on doing analysis so i dont need to review those feedback and the sales number. you guys give me the report which is really helpful. > > **Cons**: overall is good. price can be cheaper. it will be good if you guys can contact customer for us on the negative feedback. > > save time. ## Links - [View on Capterra](https://www.capterra.co.nz/software/138153/xsellco-feedback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data