--- description: Learn more about EV Reach price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EV Reach Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [EV Reach](/software/137908/goverlan-reach) # EV Reach Canonical: https://www.capterra.co.nz/software/137908/goverlan-reach Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/137908/goverlan-reach?page=2) > EV Reach is a remote IT support solution that eliminates downtime, increases productivity, and empowers IT support pros > > Verdict: Rated **4.6/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EV Reach? Thousands of organizations trust EV Reach to control, support, and administer their IT environments. EV Reach is for IT Departments, Service Providers and, Product and Kiosk Support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 132 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EasyVista - **Location**: New York, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Goverlan Reach - An EasyVista Company offers a free trial and demo. Paid subscription pricing is monthly per concurrent tech: Standard - $40/month per concurrent tech (billed annually) Professional - $90/month per concurrent tech (billed annually) Enterprise - $170/month per concurrent tech (billed annually) Incident Management - $55/month per concurrent tech (billed annually) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - Diagnostic Tools - Document Management - File Sharing - File Transfer - Live Chat - Multiple Monitor Access - Real-Time Chat - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting/Analytics - Screen Recording Software - Screen Sharing - Session Recording - Troubleshooting - Unattended Access - Video Chat ## Integrations (11 total) - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - JIRA Service Management - Jira - ManageEngine ServiceDesk Plus - OpenText Core Service Management - ServiceNow - SolarWinds Service Desk - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Support Software](https://www.capterra.co.nz/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.co.nz/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.co.nz/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.co.nz/directory/31955/remote-desktop/software) ## Alternatives 1. [Deel](https://www.capterra.co.nz/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Google Drive](https://www.capterra.co.nz/software/161425/drive) — 4.8/5 (28427 reviews) 3. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9235 reviews) 4. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 5. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Goverlan Reach - The IT Admin's Best Friend" — 4.0/5 > **William** | *18 July 2019* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: It allows me to monitor my entire domain easily and quickly. Now that I have Goverlan, I don't have to have anymore step-by-step phone conversations with staff. I can just show my staff how to do something instead of explaining it\! > > **Cons**: The program crashes sometimes for the strangest thing. In addition, there has been a copy and paste bug in the release for many, many versions that has remained unfixed. ----- ### "Goverlan Reach - A Necessity for Service Desk" — 5.0/5 > **Joseph** | *28 September 2018* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: GR has a great user interface with several key features that set it apart from other basic remote support tools. These include: tabbed remote sessions, saved connection layouts, WOL tool, remote chat functionality, observe only, remote input lockout, remote task manager, auto license redaction on close, connection history and abundant logs. Additionally, the concurrent user license model makes it great for teams with part timers\! > > **Cons**: Having to install an up to date client on each remote computer prior to connection is a bit tedious, but this can be proactively pushed out to accommodate fast connectivity. It would be ideal to allow a "run as another user for all connections" function. If the person launching GR is not a system admin on remote machines (they shouldn't be\!) they must enter their admin credentials for each connection (they can be saved per session). > > GR has been a wonderful tool in both organizations I have managed. It came out on top in a trial for my remote support staff twice in a row, and has been in use for years in both organizations with little concern and great success for the support techs. ----- ### "Great Management Software" — 5.0/5 > **Frank** | *21 December 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console. > > **Cons**: Missing integration with Microsoft Azure Active Directory is the only current challenge we face with out our new One to One out of school district device implementation. Another option would be to see devices on our networks that are not part of our domain. > > Goverlan Reach has been great I have been using Goverlan for about 7 years now and Reach has definitely grown to be a great update to the Goverlan Management software. I have created a Goverlan Reach Server with ease thanks to the detailed tutorials, and instructions Goverlan provides on their website. The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into. I have been using the software more and more to make automated processes for deploying software, updates, and just remote aide for teachers and students. ----- ### "EV Reach Improvements." — 2.0/5 > **Alex** | *2 February 2023* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The remote function along with the chat feature. > > **Cons**: The requirement is to have an on-prem AD to utilize all the functions Goverlan offers. Needs to be able to connect to Azure AD and pull in users' and users' linked devices. Not having a cloud-hosted Repository for Files and scripts through Goverlan and pushing on-prem hosted server. Not being able to see computer information from non-active agents. (Need to take snapshots of users' device information for tracking and searching.) The inability to see device information for offline agents and schedule automation tasks to run on offline agents once they check back in. > > It has been mostly good but when getting into the back-end administration of Goverlan it is highly lacking in Azure AD connection and utilization. Companies that or majority cloud-based have a lot of difficulties utilizing all the functions. For developed Companies this is a huge set back when other systems already have this feature. ----- ### "Best remote management program, and growing" — 5.0/5 > **Verified Reviewer** | *18 January 2021* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The software has many features that didn't exist in other products when we bought it. The amount of remote management you can do from it is amazing. It's way more then just a remote desktop sharing program. The software is continuously adding new features each year. The program covers just about all the ways you can communicate with a client (VNS, RDP, SSH, Goverland connection....). You can even push client settings similar to group policy. > > **Cons**: Some of the features that come with the software overlapped existing products we had already that did different stuff. We've had to turn those all off on Goverlan. > > One of the best pieces of software I have ever bought. It has simplified support and made it much more manageable when many people were working from home. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/137908/goverlan-reach?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/137908/goverlan-reach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data