--- description: Learn more about Confluence price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.co.nz/software/136446/confluence Page: 1 / 148\ Next: [Next page](https://www.capterra.co.nz/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3680 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3680 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Communication Management - Content Management - Content Publishing Options - Diagramming - Digital Asset Management - Document Capture - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Idea Management - Ideation - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritisation - Process/Workflow Automation - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Resource Management - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Templates - Text Editing - Unified Directory - User Management - Visualisation - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.co.nz/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.co.nz/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.co.nz/directory/10007/content-management/software) ## Alternatives 1. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [Google Drive](https://www.capterra.co.nz/software/161425/drive) — 4.8/5 (28490 reviews) 3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17559 reviews) 4. [OneDrive](https://www.capterra.co.nz/software/161304/onedrive) — 4.5/5 (12700 reviews) 5. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14077 reviews) ## Reviews ### "Great tool to manage team knowledge and processes" — 4.0/5 > **Verified Reviewer** | *16 April 2026* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: Good tool for my team to capture knowledge centrally rather than keeping it in someone’s head or random doc > > **Cons**: Too many documents might make search-ability difficult but that could be due to the way we’ve organised the folders > > Useful tool that is a vital part of our agile sprint processes and ceremonies where we can capture vital documentation easily ----- ### "Powerful Knowledge Sharing Tool" — 5.0/5 > **Eric** | *21 January 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Confluence is one of the most user-friendly content sharing tools. The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. It's best feature though, is the integration with Jira. It simplifies the sharing of knowledge bases. > > **Cons**: The learning curve for permissions management can be arduous, especially when managing external accesses. > > Confluence is a powerful tool that all organizations should leverage to maximize the knowledge sharing potential. ----- ### "Easy to use for documentation, but Has Some Bugs" — 5.0/5 > **Michael** | *16 April 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Confluence is a good tool for keeping our documentation in a central location and feels worth the money. It’s easy to use, makes sharing of documentation easy with clients and people I work with. It has useful features, but there are some bugs at times. > > **Cons**: Some pages don’t load properly or take a long time to open. Formatting can also break, like text moving around or images not showing up right. Sometimes edits don’t save straight away, which can be frustrating. Customer support is okay, though it can be slow to reply. > > My overall experience with Confluence has been mostly positive. It’s helpful for organizing notes and working on group projects, and it’s fairly easy to use once you get used to it. There are some bugs and slow moments, but overall it gets the job done well for school work. ----- ### "Effective but limited" — 3.0/5 > **Adam** | *15 May 2026* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: It's easy to structure and contain information maling it a useful tool for design documents especially when there are multiple linking aspects. > > **Cons**: The fact the information that you can display from Jira is limited OR has to be manually added in. If confluence had its own tracking capabilities it would add so much more value. > > Average - some elements are really positive and add value but others are difficult and detract from the platform. ----- ### "Confluence over 2 years" — 4.0/5 > **Rakhi** | *20 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It centralizes all project documentation in one structured space made it incredibly easy for the whole team to stay aligned without digging through emails or scattered files. The page hierarchy and space organization felt intuitive once set up, making it simple to find the right document at the right time. The integration with Jira was a genuine time saver > > **Cons**: Search functionality is another challenging point as it doesn't always surface the most relevant results, especially when pages haven't been tagged or titled consistently. Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly. > > Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it. The Jira integration and structured page organization make it a natural fit for software and project teams that need a single source of truth. However it does require upfront effort to set up properly and ongoing maintenance to keep it from becoming a dumping ground for outdated pages. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.co.nz/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data