What Is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 29,000 organisations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite pricing

Starting Price:

US$499.00/month
  • No free version

NetSuite does not have a free version. NetSuite paid version starts at US$499.00/month.

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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NetSuite video
NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Cataloguing/Categorisation
  • Channel Management
  • Check Processing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Statements
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualisation
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Nonprofits
  • For Retail
  • Forecasting
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Lead Management
  • Lead Qualification
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Onboarding
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Procurement Management
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Promotions Management
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transaction History
  • Transportation Management
  • Utilisation Reporting
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management

NetSuite Alternatives - Capterra New Zealand 2021

SAP Concur takes you beyond automation to a completely connected spend management solution that grows with your business
Deliver mission critical service faster with Incident Management
A single cloud ERP solution for fast-growing, mid-market businesses to scale and compete without the complexity and cost.
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more. Learn more about Odoo
QuickBooks is an end-to-end accounting software that can grow with your business.
ERP solution that assists businesses with project management, order management, commodity tracking, supply chain planning, and more.
Designed for retailers, wholesalers & multichannel brands, Brightpearl is a flexible, advanced inventory and order management system.
Epicor for Distribution is an end-to-end ERP solution for wholesale distributors that need real-time access to decision-making data any
Cloud-based omnichannel platform of choice by retail and restaurant chains seeking to accelerate innovation and omnichannel execution.

Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.6
Features
4.1
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alvaro I.
Alvaro I.
Director of Web Development in Colombia
Verified LinkedIn User
Internet, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Great ERP

5 4 years ago

Comments: Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros:

- Very Robust and Fully customizable - Have an API and so connect with third party and other tools you use internally can be definitely doable. - Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries - Have great tools for making reports The support have been great the last 2 or 3 times I used it.

Cons:

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow. - The UI looks old, but does what you need. - The documentation is really heavy and sometimes is hard to find things there.

Federico A.
Federico A.
Great ERP for Small and Medium companies in Uruguay
Verified LinkedIn User
Banking, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for a Small / Medium Bussiness

4 2 weeks ago New

Comments: Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Pros:

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Cons:

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Alternatives Considered: SAP S/4HANA

Reasons for Choosing NetSuite: We needed better integration and customer support.

Switched From: Odoo

Reasons for Switching to NetSuite: I knew NetSuit which improve my project to succedd

Andy K.
Andy K.
COO in US
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses

3 2 weeks ago New

Comments: For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.

Pros:

Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.

Cons:

Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.

Alternatives Considered: QuickBooks Online Advanced

Reasons for Switching to NetSuite: We switched from QuickBooks online over to Netsuite to gain access to more services, but then eventually switched back to QuickBooks because Netsuite was too expensive and complex.

Jon F.
Vice President/CFO in US
Wholesale, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

100% Cloud Based Solution from the start

5 4 weeks ago New

Comments: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pros:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Cons:

Owned by Oracle now. Cost keeps increasing.

Alternatives Considered: Openbravo, SYSPRO, Sage Intacct, Epicor for Distribution, Brightpearl and JD Edwards EnterpriseOne

Reasons for Choosing NetSuite: Wanted cloud solution with multi-company and multi-currency capabilities.

Switched From: AccountEdge

Reasons for Switching to NetSuite: 100% cloud based from beginning, most configurable and easy to use.

Verified Reviewer
CIO in UK
Verified LinkedIn User
Management Consulting, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Strategic system selection

4 2 months ago

Comments: Once implemented very powerful - the business has doubled in size and NetSuite has not broken a sweat to help with that. But getting in set up, and bedded in, is hard work

Pros:

Range of capability addressing a numbe of our business issues. Configurability and single source of data

Cons:

This product can do a lot - it can be really difficult to find the information you need to decide what to use and how to do it well

Alternatives Considered: Salesforce Service Cloud and Dynamics 365

Reasons for Switching to NetSuite: Balance of factors including relationship with implementation partner, ability to configure and limited need for integrations