18 years helping New Zealand businesses
choose better software

What Is Odoo?

Odoo is a completely customizable, fully integrated, all-in-one open-source software packed with hundreds of expertly designed business applications. Odoo offers up everything a business needs to run efficiently, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Regardless of size or budget, Odoo is tailor-made to help companies grow with their wide array of efficient, easy-to-use business solutions.

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

Odoo Software - Odoo CRM
Odoo Software - Odoo Inventory
Odoo Software - Odoo Subscription
Odoo Software - Odoo CRM

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Reviews of Odoo

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
3.9
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alaa
Alaa
General Manager in Türkiye
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The #1 Business Management Solution Worldwide.

5.0 3 months ago

Pros:

Odoo’s greatest strength lies in its ability to integrate everything a business might need—whether it’s a small, medium, or large enterprise—into one unified platform. Many applications aim to deliver this concept, but Odoo stands out as the best and most effective in achieving it. It truly is "everything in one place." Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs. For example: Need a website for your business? It’s available. Want an online store for e-commerce? It’s included. Require an inventory management system? It’s there. Looking for sales and purchase management? It’s ready. Need tools for real estate, rentals, or subscription management? It’s built-in. With over 70 applications, Odoo caters to nearly every industry in the world, including: Supermarkets Legal services Construction companies Restaurants and cafes Engineering firms Bakeries Subscription-based software businesses Training institutes Salons Real estate agencies Clothing stores Libraries Fitness clubs Non-profit organizations …and many more sectors, covering every aspect and requirement a business might have. Additionally, Odoo offers flexibility for customization—from adding custom fields and tables to integrating seamlessly with other systems. Its automation features streamline operations, making workflows faster, easier, and less labor-intensive. While it’s impossible to highlight all of Odoo’s advantages in one review, I firmly believe that Odoo is well on its way to becoming the #1 business management solution worldwide.

Cons:

I think the payment providers not available in all counties for online store

Erik
Erik
CEO in US
Verified LinkedIn User
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Odoo Review.

4.0 2 months ago

Comments: The program is up there from being one of the best inventory programs currently out.

Pros:

The program is super easy to use the easiest I have came across.

Cons:

The program is not detailed in updating inventory levels keeping detailed records of the levels when it was changed and from what.

Mason
Founder and CEO in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Yay for Odoo!

4.0 last month New

Comments: I have had a good experience with Odoo. Their support is helpful and answered my questions on time, and the website is easy enough to get around.

Pros:

I really like that Odoo has a lot of customizations options.

Cons:

I dislike that while the free plan allow you to use one app for free, if you'd like to use more than 1, you have to upgrade to an all apps plan. It would be helpful to offer a price per additional app or just a subscription price for only a certain amount of apps.

Latrice
Ceo in US
Apparel & Fashion, Self Employed
Used the Software for: 1-5 months
Reviewer Source

This platform is a scam and Customer Service are not useful at all

1.0 3 weeks ago New

Comments: There was a lack of consistency with the communication between the staff members. They did not really want to assist to help you figure out what the problem was because I guess it’s a scam. They were disrespectful, passive aggressive. I no longer wanted to use their services which I really never used it because I was unable to access anything in their portal. They said that there was no problem with their portal, but clearly there was a problem if professional that is skilled in that field was unable to access it as well. All they’re trying to do is take the customers money without assisting them and then they’re trying to scam you to pay a lump sum amount for them still not to assist you. They said it wasn’t in their job description to assist you in learning their platform when I came to the person that is handling my account he kept saying I’m not gonna do it for you, but I wasn’t asking him to do anything for me. I was asking him to help me navigate the portal guide me, give me steps and I took all the steps that they gave me and their portal still wasn’t accessible. This company is not legit. This company does not care about their customers. They just care about getting the money and not assisting the customers and then having attitude when customer comes to them with an issue.

Pros:

This company sold a good story, but could not fulfill what they were actually marketing

Cons:

So this company tries to sell you a $3500 subscription for them to navigate you through the whole thing and they also sell a monthly subscription for $46 and some change. When I asked the person, [sensitive content hidden] that was in charge of my account to assist me in getting informed with the platform, he said that that is not in his job description, but prior to that he said if I needed any help navigating the system to contact him. So I called the customer support to see how they can support me and they told me that [sensitive content hidden] the person that is in charge of my account was supposed to assist me in navigating and then [sensitive content hidden] said that is not in his job description. So I also got a professional to see if they would be able to assist me outside of their company, and the professional was unable to access their program either the apps were not working you weren’t able to access them at all. They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if I’m telling them, there’s something wrong with it, I’m not able to access there’s something wrong with their program. So I call back and I speak to the customer support and they said that they couldn’t assist me. They have to talk to another team member in order to assist me. Then I called back and just talked to another customer support and they basically told me that they have a fortune $5 million companies that are working with them and I simply said that does not matter to me. What matters to me is my experience is that I’m having with you and your platform, it is not accessible. so basically they didn’t take any accountability for anything. They basically was just saying oh sorry it didn’t work out for you, but everything seems good on our end which it’s not good on my end if I needed to access the portal for my business so pretty much they said I was not gonna be receiving any type of refund. The customer service was overall horrible. It sounds like they don’t know anything that they’re talking about and it pretty much is a scam. They don’t take any accountability and they don’t connect with the customers thoroughly. They deflect and make it seem like it’s the customer‘s fault that they can’t access the portal when it’s actually their portal that is not accessible.

Francis
CEO And Chief Brand Strategist in US
Professional Training & Coaching, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Am Always Happy Creating Websites With Odoo

5.0 2 weeks ago New

Comments: Odoo does not require coding skills at all to create websites and that's why am amazed with it.

Pros:

Odoo is easy to use for creating and designing websites. It has a clean and intuitive interface. It simple to implement Odoo and start using it.

Cons:

I haven't found any dislikes with Odoo for the long period I have been with them.

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