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What Is Odoo?

Odoo is a completely customizable, fully integrated, all-in-one open-source software packed with hundreds of expertly designed business applications. Odoo offers up everything a business needs to run efficiently, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Regardless of size or budget, Odoo is tailor-made to help companies grow with their wide array of efficient, easy-to-use business solutions.

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

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Reviews of Odoo

Average score

Overall
4.1
Ease of Use
4.0
Customer Service
3.7
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Junko
Junko
Business Consultant in Japan
Verified LinkedIn User
Financial Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Addresses business processes efficiently

5.0 2 months ago New

Comments: In my organization, we use Odoo to manage all our business operations, from accounting to project management to inventory management and marketing Odoo stands out for its complete integration and ease of use. We chose Odoo for its customizability and wide range of features that perfectly fit our business needs.

Pros:

I like Odoo because we can easily customize the software to fit our specific needs without requiring programming knowledge. Additionally, Odoo's intuitive user interface makes it easy for everyone in the company to use the software without any hassle.

Cons:

Sometimes we come across certain performance issues when there is a large amount of data in the system. However, this problem is easily fixable with a little optimization.

Pete
CTO in US
Computer Hardware, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SQL error while installing app

5.0 3 weeks ago New

Comments: Satisficed with the outcome and how the software is adapted to our needs. Support if not bad and they give you a solution.

Pros:

Open source and easy to troubleshoot. I give you the freedom to customize the apps according to your needs. Very important for businesses with complex processes that do not follow standards.

Cons:

Sometimes there is a fine line on support if you are not hosted in Odoo.sh. Not fare at all for self hosted companies

Jeff
President in US
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Avoid Odoo

1.0 2 months ago New

Comments: Horrible. Absolutelt horrible. When I expressed to my salesperson that nothing worked and showed tem screen grabs of Odoo having constant errors, I was told, "All sales are final." No wonder they make you pay for a year up front. I have tried to work with them. It has been an awful experience.

Pros:

Nothing. It appears to have all the features needed to transition your business away from more expensive solutions such as QuickBooks, DocuSign, and AirTable, but IT DOES NOT WORK. It is not ready for prime time and they refuse to give refunds for the unusable platform.

Cons:

It simply does not work. Even setting up bank accounts does not work. I was told by the sales people that it could replace the software platforms named above. It cannot. And when I submitted a help ticket even that feature was broken!

Jeffrey
Operation Manager in US
Packaging & Containers, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Experience with Odoo.

5.0 4 weeks ago New

Pros:

What I like the most about Odoo is the clean interface and ease of use. Modular system that can be add as we grow in scale and fulfill out additional needs. Our consultant [sensitive content hidden] really helps us to understand the system, and helped us with a successful launch.

Cons:

surprisingly, I can't say much about what I dislike about Odoo. Since this is pretty much my first experience with ERP software. everything is an upgrade for now. The only thing I wish Odoo can be better is the template, or the template for export documents, if there are more flexible option such as changing the size of the font. (Right now, on our plan, the customization on the template is somewhat limited.)

Lisa
Consultant in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

CPA Firms Are learning an aging Cloud Based industry

5.0 4 weeks ago New

Comments: 85 % love it and love our rep. Accounting app is a tool that will bring you more sales but its not built out correctly as a Controller/CPA.

Pros:

Its HIGH-END Technical Accounting /Cloud based. Its aging out QuickBooks and Advantage but way better than platform with NetSuite from a CRM perspective.

Cons:

No TURE Trail Balance from a CPA perspective its garbage. It doesnt exit.

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