--- description: Learn more about QuestionPro price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co.nz/software/135455/questionpro Page: 1 / 22\ Next: [Next page](https://www.capterra.co.nz/software/135455/questionpro?page=2) > Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options. > > Verdict: Rated **4.8/5** by 529 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QuestionPro? It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 529 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Benchmarking - Commenting/Notes - Contact Management - Customisable Branding - Customisable Questions - Customisable Templates - Data Import/Export - Data Visualisation - Email Marketing - Employee Recognition Software - Engagement Tracking - Feedback Management - Mass Texting - Member Directory - Message Personalisation - Moderation - Multi-Channel Distribution - Offline Response Collection - Panel Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Skip Logic - Statistical Analysis - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customisation ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) - [Market Research Software](https://www.capterra.co.nz/directory/10041/market-research/software) - [SMS Survey Software](https://www.capterra.co.nz/directory/32937/sms-survey/software) - [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software) - [Community Software](https://www.capterra.co.nz/directory/30800/community/software) ## Alternatives 1. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (967 reviews) 2. [UmfrageOnline](https://www.capterra.co.nz/software/201674/enquetes-maken) — 4.6/5 (1635 reviews) 3. [Google Forms](https://www.capterra.co.nz/software/176571/google-forms) — 4.7/5 (11437 reviews) 4. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10455 reviews) 5. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2889 reviews) ## Reviews ### "Fantastic evaluation software for nonprofits" — 5.0/5 > **Caitlin** | *1 August 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful. > > **Cons**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license. > > We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *5 September 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **Cons**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "Robust and User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *1 May 2026* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records. > > **Cons**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "Non profit question pro account" — 3.0/5 > **vicki** | *16 March 2026* | Nonprofit Organisation Management | Recommendation rating: 4.0/10 > > **Pros**: Provide free licence for non profit organisations. Allows for multiple surveys. Customer support very helpful to talk through any issues. Intuitive design. > > **Cons**: For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this. > > So far, setting up the account has had its issues as detailed above. Have not had the opportunity yet to fully explore the software and create our first survey. Friendly helpful staff are available to talk through any issues. ----- ### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5 > **Erica** | *8 January 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients. > > **Cons**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys. > > We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.co.nz/software/135455/questionpro?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/135455/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data