---
description: Learn more about QuestionPro price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QuestionPro Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro)

# QuestionPro

Canonical: https://www.capterra.co.nz/software/135455/questionpro

Page: 1 / 22\
Next: [Next page](https://www.capterra.co.nz/software/135455/questionpro?page=2)

> Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options.
> 
> Verdict: Rated **4.8/5** by 522 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses QuestionPro?

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 522 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Question Pro
- **Location**: Beaverton, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$83.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Subscriptions billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- Commenting/Notes
- Contact Management
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Email Marketing
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Mass Texting
- Member Directory
- Message Personalisation
- Moderation
- Multi-Channel Distribution
- Offline Response Collection
- Panel Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Skip Logic
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- URL Customisation

## Integrations (13 total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.co.nz/directory/10041/market-research/software)
- [SMS Survey Software](https://www.capterra.co.nz/directory/32937/sms-survey/software)
- [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software)
- [Community Software](https://www.capterra.co.nz/directory/30800/community/software)

## Alternatives

1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (945 reviews)
3. [UmfrageOnline](https://www.capterra.co.nz/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
4. [Google Forms](https://www.capterra.co.nz/software/176571/google-forms) — 4.7/5 (11363 reviews)
5. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10426 reviews)

## Reviews

### "Streamlined Data Collection with Strong Support" — 5.0/5

> **Michael** | *12 July 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values.
> 
> **Cons**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize.
> 
> Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions.

-----

### "Very User Friendly Option for Detailed Surveys" — 5.0/5

> **Christopher** | *16 June 2025* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want.
> 
> **Cons**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal.
> 
> The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants.

-----

### "Great Product\!" — 5.0/5

> **Justin** | *10 December 2025* | Events Services | Recommendation rating: 3.0/10
> 
> **Pros**: The easy of use as well as the companies customer service is excellent. We haves used them for years.
> 
> **Cons**: Nothing. Its weird its making me write at least 100 characters when I dont have anythjnf negative to say.

-----

### "Good for nonprofits" — 4.0/5

> **B** | *2 September 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities.
> 
> **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced.
> 
> Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey.

-----

### "Great for translation and insights" — 5.0/5

> **Jennifer** | *23 September 2025* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: The translation feature is very easy to use. We translate our surveys in multiple languages. Question pro provide many options and features that other survey programs do not. It is pretty easy to design a survey that is more complex, and you not have to be a data scientist to do it. The analytics and charts provided are superior. It’s great that we don’t have to download to excel to analyze.
> 
> **Cons**: Would be great if it had more templates or preloaded questions. The system can be daunting at first because it has a lot of features and options.
> 
> Great. We use it a nonprofit organization and have been satisfied. We have been able to design advanced surveys and the analytics are a time saver.

-----

Page: 1 / 22\
Next: [Next page](https://www.capterra.co.nz/software/135455/questionpro?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/135455/questionpro)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/135455/questionpro> |
| de-AT | <https://www.capterra.at/software/135455/questionpro> |
| de-CH | <https://www.capterra.ch/software/135455/questionpro> |
| en | <https://www.capterra.com/p/135455/QuestionPro/> |
| en-AE | <https://www.capterra.ae/software/135455/questionpro> |
| en-AU | <https://www.capterra.com.au/software/135455/questionpro> |
| en-CA | <https://www.capterra.ca/software/135455/questionpro> |
| en-GB | <https://www.capterra.co.uk/software/135455/questionpro> |
| en-IE | <https://www.capterra.ie/software/135455/questionpro> |
| en-IL | <https://www.capterra.co.il/software/135455/questionpro> |
| en-IN | <https://www.capterra.in/software/135455/questionpro> |
| en-NZ | <https://www.capterra.co.nz/software/135455/questionpro> |
| en-SG | <https://www.capterra.com.sg/software/135455/questionpro> |
| en-ZA | <https://www.capterra.co.za/software/135455/questionpro> |
| es | <https://www.capterra.es/software/135455/questionpro> |
| es-AR | <https://www.capterra.com.ar/software/135455/questionpro> |
| es-CL | <https://www.capterra.cl/software/135455/questionpro> |
| es-CO | <https://www.capterra.co/software/135455/questionpro> |
| es-CR | <https://www.capterra.co.cr/software/135455/questionpro> |
| es-DO | <https://www.capterra.do/software/135455/questionpro> |
| es-EC | <https://www.capterra.ec/software/135455/questionpro> |
| es-MX | <https://www.capterra.mx/software/135455/questionpro> |
| es-PA | <https://www.capterra.com.pa/software/135455/questionpro> |
| es-PE | <https://www.capterra.pe/software/135455/questionpro> |
| fr | <https://www.capterra.fr/software/135455/questionpro> |
| fr-BE | <https://fr.capterra.be/software/135455/questionpro> |
| fr-CA | <https://fr.capterra.ca/software/135455/questionpro> |
| fr-LU | <https://www.capterra.lu/software/135455/questionpro> |
| it | <https://www.capterra.it/software/135455/questionpro> |
| ja | <https://www.capterra.jp/software/135455/questionpro> |
| ko | <https://www.capterra.co.kr/software/135455/questionpro> |
| nl | <https://www.capterra.nl/software/135455/questionpro> |
| nl-BE | <https://www.capterra.be/software/135455/questionpro> |
| pl | <https://www.capterra.pl/software/135455/questionpro> |
| pt | <https://www.capterra.com.br/software/135455/questionpro> |
| pt-PT | <https://www.capterra.pt/software/135455/questionpro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"QuestionPro","description":"QuestionPro is a survey tool that helps organizations measure and manage customer experience (CX), employee engagement, and the pulse of the audience. It allows users to collect data and gain insights that help make data-driven decisions.\n\nThe platform helps simplify the process of creating, distributing, and analyzing surveys. With multiple question types, users can build customized surveys for valuable insights. It offers ready-made templates and multiple distribution options, including email, social media, and mobile devices. QuestionPro's analytics dashboards provide in-depth reporting and data visualization, revealing trends and patterns. It includes enterprise-grade research tools, CX management, employee experience features, advanced survey logic such as branching, skip logic, and randomization.\n\nQuestionPro integrates with platforms including Salesforce and Tableau and supports multilingual surveys. Additioanlly, it offers offline capabilities for remote data collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/384dff13-a43c-4dea-ad1b-60fef61d3145.png","url":"https://www.capterra.co.nz/software/135455/questionpro","@id":"https://www.capterra.co.nz/software/135455/questionpro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":522},"offers":{"price":"83","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/software/135455/questionpro#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is QuestionPro?","@type":"Question","acceptedAnswer":{"text":"QuestionPro is a survey tool that helps organizations measure and manage customer experience (CX), employee engagement, and the pulse of the audience. It allows users to collect data and gain insights that help make data-driven decisions.The platform helps simplify the process of creating, distributing, and analyzing surveys. With multiple question types, users can build customized surveys for valuable insights. It offers ready-made templates and multiple distribution options, including email, social media, and mobile devices. QuestionPro's analytics dashboards provide in-depth reporting and data visualization, revealing trends and patterns. It includes enterprise-grade research tools, CX management, employee experience features, advanced survey logic such as branching, skip logic, and randomization.QuestionPro integrates with platforms including Salesforce and Tableau and supports multilingual surveys. Additioanlly, it offers offline capabilities for remote data collection.","@type":"Answer"}},{"name":"Who Uses QuestionPro?","@type":"Question","acceptedAnswer":{"text":"It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/135455/questionpro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"QuestionPro","position":3,"item":"/software/135455/questionpro","@type":"ListItem"}]}]}
</script>
