---
description: Learn more about Datadog price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Datadog Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Datadog

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> Cloud-based observability platform unifying infrastructure monitoring, APM, log management, user experience monitoring, and cloud.
> 
> Verdict: Rated **4.6/5** by 369 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Datadog?

Businesses of all sizes across technology, financial services, healthcare, e-commerce, media, telecommunications, pharma, automotive, and public sector industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 369 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Datadog
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Starts at $15 per host per month. Pay-as-you-go or subscription terms available. Service includes unlimited integrations per monitored host. 14-day free trial included in all plans. All plans include custom metrics and events. Pro plans include 13 months data retention, metric alerts, and email support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Denmark, France, Germany, India, Indonesia, Ireland, Israel, Japan, Mexico, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Availability Testing
- Capacity Management
- Collaboration Tools
- Continuous Deployment
- Continuous Integration
- Dashboard
- Data Aggregation
- Data Collection
- Data Migration
- Data Storage Management
- Device Auto Discovery
- Diagnostic Tools
- Event Logs
- Graphical User Interface
- High Volume Processing
- Historical Trend Analysis
- IT Monitoring
- Incident Management
- Incident Reporting
- KPI Monitoring
- Log Analysis Software
- Log Collection
- Network Analysis
- Network Monitoring
- Network Provisioning
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Query Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Server Logs
- Status Tracking
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Troubleshooting
- Uptime Reporting
- Visual Analytics
- Vulnerability Scanning
- Web-Application Security
- Website Analytics
- Workflow Management

... and 48 more features

## Integrations (31 total)

- AWS Cloud Development Kit (AWS CDK)
- AWS Lambda
- Amazon EC2
- Amazon EKS
- Amazon Elastic Container Service (Amazon ECS)
- Azure Databricks
- Azure Portal
- Bitbucket
- Claude
- Codex
- Cursor
- Elsevier Pure
- Google Cloud Console
- Google Cloud Storage
- Jam.dev

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Website Monitoring Software](https://www.capterra.co.nz/directory/10021/website-monitoring/software)

## Related Categories

- [Website Monitoring Software](https://www.capterra.co.nz/directory/10021/website-monitoring/software)
- [Network Monitoring Tools](https://www.capterra.co.nz/directory/30019/network-monitoring/software)
- [Application Performance Management Tools](https://www.capterra.co.nz/directory/30208/application-performance-management-software/software)
- [Server Monitoring Tools](https://www.capterra.co.nz/directory/32713/server-monitoring/software)
- [IoT Analytics Platforms](https://www.capterra.co.nz/directory/32938/iot-analytics/software)

## Alternatives

1. [Site24x7](https://www.capterra.co.nz/software/168192/site24x7) — 4.7/5 (382 reviews)
2. [ManageEngine Log360](https://www.capterra.co.nz/software/175185/log360) — 4.7/5 (26 reviews)
3. [Splunk Enterprise](https://www.capterra.co.nz/software/94317/splunk) — 4.6/5 (267 reviews)
4. [Amazon CloudWatch](https://www.capterra.co.nz/software/204333/amazon-cloudwatch) — 4.5/5 (95 reviews)
5. [Elastic Stack](https://www.capterra.co.nz/software/149304/elasticsearch) — 4.6/5 (70 reviews)

## Reviews

### "Datadog: A platform for the ages" — 5.0/5

> **Marko** | *16 December 2024* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Search function is super quick, logs are easy to read and sort through
> 
> **Cons**: I honestly can't think of anything, it has everything we need
> 
> Support has been good, lots of native integrations with other platforms

-----

### "Datadog feedback" — 3.0/5

> **Ritesh** | *16 December 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: UI experience is good. Data retrieval and visualisation is fast
> 
> **Cons**: Filtering logs is not very awesome. problems with multiline log ingestion
> 
> UI experience is good. Data retrieval and visualisation is fast. Filtering logs is not very awesome. problems with multiline log ingestion

-----

### "Powerful and Reliable Monitoring Platform" — 5.0/5

> **Beulah** | *19 August 2026* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Datadog makes it easy to monitor applications, infrastructure, logs, and performance from one place. The dashboards and real-time alerts are especially useful for quickly identifying and troubleshooting issues.
> 
> **Cons**: Datadog can feel complex at first because of the large number of features and configuration options. The pricing can also become expensive as usage, data volume, and the number of monitored services increase.
> 
> Overall, Datadog has been a reliable and powerful monitoring tool. It provides good visibility across systems and helps teams detect problems, analyze logs, and troubleshoot issues efficiently.

-----

### "Data-dog’s best in the market, why?" — 4.0/5

> **Amol** | *17 December 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: UI, how fast and reliable the integrations are, we haven't faced any massive issues till now in last 3 years
> 
> **Cons**: Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut cost they first go for any expensive tools they have and as far as i know the pricing model and cost is on a higher end in datadog
> 
> Its impressive good fast reliable. As most of the integrations are very easy to implement. Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end comparing to other tools available in the marker

-----

### "Powerful Observability with Pricing to Watch" — 3.0/5

> **Verified Reviewer** | *21 February 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I liked most about Datadog was its unified observability—metrics, logs, and traces in one intuitive, powerful platform.
> 
> **Cons**: I liked least about Datadog was the pricing complexity—it can get expensive and harder to predict at scale.
> 
> My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly.

-----

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