---
description: Learn more about Slack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack)

# Slack

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> Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
> 
> Verdict: Rated **4.7/5** by 24052 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Slack?

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24052 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- Access Controls/Permissions
- Activity/News Feed
- Audio Calls
- Audio Capture
- Calendar Management
- Call Routing
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Sharing
- Discussions/Forums
- Document Management
- Drag & Drop
- Employee Directory
- Encryption
- File Sharing
- Full Text Search
- Knowledge Base Management
- Live Chat
- Meeting Management
- Member Directory
- Messaging
- Mobile Access
- Moderation
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Data Sources
- Notes Management
- Presentation Streaming
- Private Chat
- Real Time Synchronisation
- Real-Time Chat
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Scheduling
- Screen Capture
- Screen Recording Software
- Search/Filter
- Surveys & Feedback
- Task Management
- Transcripts/Chat History
- Troubleshooting
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing

... and 14 more features

## Integrations (186 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- Baremetrics
- Beanstalk

... and 171 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)
- [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software)
- [Screen Recording Software](https://www.capterra.co.nz/directory/31975/screen-recording/software)
- [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software)
- [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10946 reviews)
2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5071 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17489 reviews)
4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12081 reviews)
5. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13548 reviews)

## Reviews

### "A.Nott 6+ Years Slack Experience Explained in a Survey" — 5.0/5

> **Alexandra** | *24 October 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing.&#10;The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet.
> 
> **Cons**: If overall rating was exceeding 10 \*, I would have rated it high since vendor keeps updated the platform everyday.

-----

### "We barely use emails now" — 5.0/5

> **Nico** | *22 March 2019* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Allowing me to set a reminder on every single message is for me really useful. &#10;When a colleague ask you to do something for him but you simply don't have the time right now, just set a reminder with 2 clicks and you are sure to not forget to do it later.
> 
> **Cons**: Not working offline. Being able to read some messages while being offline (like in a plane) if you had the app already open would be really nice.
> 
> We use it as our way of communication within the company. Especially as we do remote work, it makes it way easier than emails or other chat systems as it integrates well with other services. We have for example a channel plugged to our Crashlytics service sending me a message every time we have a bug. Really useful to stay on top of things.

-----

### "A balanced and convenient, professional tool" — 5.0/5

> **Bijou** | *19 February 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like how multi-faceted it is as a communication platform, allowing for the best experience when working with cross-cultural teams
> 
> **Cons**: I'm sometimes overwhelmed by the surge of notifications I'll receive from all the various channels I'm currently in
> 
> I really like enjoy using the platform and gain crucial information that enhances my working experience as a remote worker

-----

### "Slack corporate messenger" — 5.0/5

> **Verified Reviewer** | *2 February 2026* | Market Research | Recommendation rating: 9.0/10
> 
> **Pros**: I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting).&#10;It's easy to create groups in Slack (even with external users) - we use it to communicate with out external providers too.&#10;It's also possible to create polls in slack channels and templates for standardized messages. &#10;Now the AI tools have also been actively implemented in it. It generates recap of all messages received (especially long ones) - it helps reduce the time on reading some long less important messages.
> 
> **Cons**: Nothing in particular. No issues or bugs identified so far. &#10;Maybe it could have some GIFs available, even though it is for corporate use but we sometimes use them in my team.
> 
> Slack is great as a corporate messenger. It's simple and convenient to use. In general, it has all the necessary functionality for messaging and calls: good quality video and screen sharing in calls, groups creation and archiving, files exchange, etc. It's easy to sync it with other software to receive notifications (Gdrive, Hibob, Hubspot, etc.).

-----

### "Slack- Great for staff communication and rewarding." — 3.0/5

> **Destinee** | *7 March 2026* | Sports | Recommendation rating: 5.0/10
> 
> **Pros**: Enjoyed the ease of different channels for specific team communication. Also, the ease of being able to "shout out" other staff members and rewarding them with points that translate to gift cards.
> 
> **Cons**: Nothing bad to say about Slack, I do just wish there were more functions to make it a complete useful app worth the monthly payment versus only communication.
> 
> Did enjoy Slack but needed other features to be worth our entire staff communication app. Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.. Integration with a schedule would have been a nice feature. Overall wish there were more features to use more than only just communication and being a more well rounded staff app.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/135003/slack)

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| de | <https://www.capterra.com.de/software/135003/slack> |
| de-AT | <https://www.capterra.at/software/135003/slack> |
| de-CH | <https://www.capterra.ch/software/135003/slack> |
| en | <https://www.capterra.com/p/135003/Slack/> |
| en-AE | <https://www.capterra.ae/software/135003/slack> |
| en-AU | <https://www.capterra.com.au/software/135003/slack> |
| en-CA | <https://www.capterra.ca/software/135003/slack> |
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| en-IN | <https://www.capterra.in/software/135003/slack> |
| en-NZ | <https://www.capterra.co.nz/software/135003/slack> |
| en-SG | <https://www.capterra.com.sg/software/135003/slack> |
| en-ZA | <https://www.capterra.co.za/software/135003/slack> |
| es | <https://www.capterra.es/software/135003/slack> |
| es-AR | <https://www.capterra.com.ar/software/135003/slack> |
| es-CL | <https://www.capterra.cl/software/135003/slack> |
| es-CO | <https://www.capterra.co/software/135003/slack> |
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| fi | <https://www.capterra.fi/software/135003/slack> |
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| ja | <https://www.capterra.jp/software/135003/slack> |
| ko | <https://www.capterra.co.kr/software/135003/slack> |
| nl | <https://www.capterra.nl/software/135003/slack> |
| nl-BE | <https://www.capterra.be/software/135003/slack> |
| pt | <https://www.capterra.com.br/software/135003/slack> |
| pt-PT | <https://www.capterra.pt/software/135003/slack> |
| sv | <https://www.capterra.se/software/135003/slack> |

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