--- description: Learn more about Slack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.nz/software/135003/slack Page: 1 / 969\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24185 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24185 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - Feedback Management - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (188 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 173 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) - [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.nz/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11134 reviews) 2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5308 reviews) 3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17674 reviews) 4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12164 reviews) 5. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (1002 reviews) ## Reviews ### "A.Nott 6+ Years Slack Experience Explained in a Survey" — 5.0/5 > **Alexandra** | *24 October 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing. The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet. > > **Cons**: If overall rating was exceeding 10 \*, I would have rated it high since vendor keeps updated the platform everyday. ----- ### "We barely use emails now" — 5.0/5 > **Nico** | *22 March 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Allowing me to set a reminder on every single message is for me really useful. When a colleague ask you to do something for him but you simply don't have the time right now, just set a reminder with 2 clicks and you are sure to not forget to do it later. > > **Cons**: Not working offline. Being able to read some messages while being offline (like in a plane) if you had the app already open would be really nice. > > We use it as our way of communication within the company. Especially as we do remote work, it makes it way easier than emails or other chat systems as it integrates well with other services. We have for example a channel plugged to our Crashlytics service sending me a message every time we have a bug. Really useful to stay on top of things. ----- ### "Slack: Essential for Desk Based Workforces" — 5.0/5 > **Richard** | *25 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Slack is the best way for a desk based workforce to communicate. Hands down. Nothing beats the speed, customizability, and ease of using Slack. As a small business owner, the first thing I did was set up my email, and second was a Slack account. It's also so affordable for small businesses to use, and the freemium plan is also fantastic on its own. I recently had an issue with billing and their customer support fixed it in mere hours. > > **Cons**: Honestly, nothing. Occassionally there will be a bug or issue, like when you had to hard refresh to get rid of phantom notifications, but that is once in a blue moon. > > I love Slack and could not run my business without it. Nothing beats the speed, ease, and easy way to communicate and meet with team members around the world. ----- ### "A Reliable Collaboration Tool with a Few Annoyances" — 4.0/5 > **Jennifer** | *4 August 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: \*Slack delivers strong value for the money, especially for teams that rely heavily on messaging and collaboration. The free version is solid, and paid tiers unlock powerful features. \*Customer Support is generally responsive and helpful. Most issues are resolved quickly, though complex problems sometimes require multiple follow-ups. \*Very easy to use. Slack is intuitive and easy to navigate. Channels, threads, and search features make communication organized and simple. \*Chat is fast, reliable, and easy to manage. Threaded conversations help keep discussions organized, and reactions make quick feedback simple. \*Occasional glitches happen — slow loading, notification delays, or random sign-outs. Nothing catastrophic, but noticeable during busy days. \*File sharing is smooth. Uploads are quick, previews load instantly, and integrations with Google Drive/OneDrive make collaboration easier. \*Slack’s built-in huddles and calls work well for quick check-ins. They’re not as robust as Zoom or Teams, but they’re convenient for fast conversations. \*Clean, intuitive interface \*Fast messaging and reliable notifications \*Strong integrations with other tools \*Easy file sharing and collaboration > > **Cons**: Occasional bugs and slowdowns Search can feel cluttered with older messages Meetings/huddles lack advanced features > > Slack is a dependable communication platform that keeps teams connected and organized. It’s easy to use, integrates with everything, and makes daily collaboration smoother. While it has minor issues, it remains one of the best tools for team communication. ----- ### "Slack for everyday work works\!" — 4.0/5 > **Estrella** | *5 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: It keeps all our team communication in one place. Channels make it incredibly easy to organize projects, and the search function is a lifesaver for finding old files or links. It has basically replaced internal email for us, making daily collaboration much faster and more casual. > > **Cons**: I miss a lot of messages because i cannot get the notifications to actually notify me in the computer. It’s also very easy to get buried in messages if you step away for a day, making catching up feel like a chore. > > After using it five days a week for the last three years, I can't imagine doing my job without it. It's an essential tool for our daily workflow that keeps everyone connected, though it definitely requires some personal discipline to prevent it from taking over your entire workday. ----- Page: 1 / 969\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data