--- description: Learn more about Slack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.nz/software/135003/slack Page: 1 / 970\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24221 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24221 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Content Sharing - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (183 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 168 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) - [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.nz/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5318 reviews) 3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17732 reviews) 4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12179 reviews) 5. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (1005 reviews) ## Reviews ### "What’s Slack? My Feedback is Entirely Based on My True Decade Experience" — 5.0/5 > **Kalkidan** | *7 October 2026* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: For over ten years now, it has been super easy to conduct internal communications, schedule online meetings and share large files all-in-one place via Slack. > > **Cons**: I don’t have anything negative that I realize when using Slack to send and receive instant direct messages. > > My experience with Slack is exceptional - I use it on a daily basis to send and receive DMS in real-time. ----- ### "A.Nott 6+ Years Slack Experience Explained in a Survey" — 5.0/5 > **Alexandra** | *24 October 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing. The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet. > > **Cons**: If overall rating was exceeding 10 \*, I would have rated it high since vendor keeps updated the platform everyday. ----- ### "We barely use emails now" — 5.0/5 > **Nico** | *22 March 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Allowing me to set a reminder on every single message is for me really useful. When a colleague ask you to do something for him but you simply don't have the time right now, just set a reminder with 2 clicks and you are sure to not forget to do it later. > > **Cons**: Not working offline. Being able to read some messages while being offline (like in a plane) if you had the app already open would be really nice. > > We use it as our way of communication within the company. Especially as we do remote work, it makes it way easier than emails or other chat systems as it integrates well with other services. We have for example a channel plugged to our Crashlytics service sending me a message every time we have a bug. Really useful to stay on top of things. ----- ### "Corporate Social Media platform" — 5.0/5 > **Abhishek** | *20 August 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Channel creation. Could tag channels in other channels. Tools are interesting. Auto schedule feature for reminders, updates is the best part for Slack. Ease of use and Privacy is taken care of. > > **Cons**: The delete message option should be enabled for Admins. Also, should show Private channel name in other channels for visibility to other departments. > > Wonderful. The chat feature is great. Even if you clear the message from the sode bar, your chat doesn't gets deleted, it stays in cloud and will be resumed of message sent to the same person again. ----- ### "A Reliable Collaboration Tool with a Few Annoyances" — 4.0/5 > **Jennifer** | *4 August 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: \*Slack delivers strong value for the money, especially for teams that rely heavily on messaging and collaboration. The free version is solid, and paid tiers unlock powerful features. \*Customer Support is generally responsive and helpful. Most issues are resolved quickly, though complex problems sometimes require multiple follow-ups. \*Very easy to use. Slack is intuitive and easy to navigate. Channels, threads, and search features make communication organized and simple. \*Chat is fast, reliable, and easy to manage. Threaded conversations help keep discussions organized, and reactions make quick feedback simple. \*Occasional glitches happen — slow loading, notification delays, or random sign-outs. Nothing catastrophic, but noticeable during busy days. \*File sharing is smooth. Uploads are quick, previews load instantly, and integrations with Google Drive/OneDrive make collaboration easier. \*Slack’s built-in huddles and calls work well for quick check-ins. They’re not as robust as Zoom or Teams, but they’re convenient for fast conversations. \*Clean, intuitive interface \*Fast messaging and reliable notifications \*Strong integrations with other tools \*Easy file sharing and collaboration > > **Cons**: Occasional bugs and slowdowns Search can feel cluttered with older messages Meetings/huddles lack advanced features > > Slack is a dependable communication platform that keeps teams connected and organized. It’s easy to use, integrates with everything, and makes daily collaboration smoother. While it has minor issues, it remains one of the best tools for team communication. ----- Page: 1 / 970\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data