15 years helping New Zealand businesses
choose better software

What Is Slack?

Slack is your productivity platform.
Welcome to the command center of your workday. Discover a more flexible way to work with all your people, apps and partners in one space. Slack connects people with each other and with their tools and data. Equip teams to be their most efficient and productive—to save time, increase ROI and open up all kinds of opportunities. Slack isn’t just a tool for sending messages. It’s a place where work flows between all your teams, tools, customers and partners.

Who Uses Slack?

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Slack Software - Slack channels
Slack Software - Slack search tools
Slack Software - Slack task creations
Slack Software - Slack video/audio calls
Slack Software - Slack mobile application

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Reviews of Slack

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.4
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Olena
Olena
Head of Marketing in Ukraine
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Slack platform review

5.0 4 weeks ago New

Pros:

I like its functionality; easy to connect with the team and create new channels. Slack has a simple interface and newcomers quickly figure out how to work in it.

Cons:

As for me, the screen-sharing function works worse than the competitor's.

Matt
IT Support Specialist in US
Utilities, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Slack helps Pickup the Slack

5.0 5 days ago New

Comments: I like using Slack for internal team communications as it is simple and easy to use.

Pros:

What I like most about Slack is the ease of use and how simple/straight forward it is. I'm able open the application and connect to and talk with my teammates in real-time.

Cons:

Honestly, there is not much that I can say negatively about Slack because it just works. I'm able to accomplish my task with no problems

Gustavo
Marketing Manager in Malta
Gambling & Casinos, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Recommended

3.0 2 weeks ago New

Pros:

User friendly and quite fast. Very useful for internal communication

Cons:

In calls it gives a lot of errors. There is room for improvement in terms of organising the agenda of workers.

Lina
Principal Software Engineer in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great collaboration platform

5.0 4 months ago

Comments: Slack seems to been the best collaboration currently available

Pros:

Simple to install, setup, and use for an organization of any size. They continue to enhance and improve. The search capability is very slick and the option to save a message for quick find later is great. Easy to organize channels and direct messages into groups. Has a lot of add ons which help integrate with other tools within a work environment. Great documentation and community support. Ease of management is a highly desired feature, which slack provides. Collaboration options like audio/video calls, file sharing, screen sharing, ability to select which screen/desktop to share, and group calls are amazing features which work really well

Cons:

Nothing that stands out other than occasional bugs which get addressed soon. Some apps send notifications even after they are muted.

Jamie
Director of Growth in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Life saver for remote teams

5.0 6 days ago New

Pros:

In my mind, Slack is THE tool that makes remote work possible and productive. When a slack workspace is set up well, the combination of channels and DM's not only simulates a physical workspace, but it can make communication and conversations more efficient and effective than in person discussions, because conversations are recorded, searchable, referenceable, and sorted into relevant buckets. I'm obsessed with Slack!

Cons:

I don't have much feedback for Slack, I'm so happy with how it works. I definitely hear peers say that it can be distracting to get all the notifications, but I have figured out a system that works for me so it amplifies my productivity rather than detracts. And of course it can be challenging working with people who haven't used Slack before. It's one of those tools that you need to be fluent in these days.