--- description: Learn more about Talkroute price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talkroute Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Talkroute](/software/134133/talkroute) # Talkroute Canonical: https://www.capterra.co.nz/software/134133/talkroute Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/134133/talkroute?page=2) > Designed for Small \& Growing Businesses\! Get Your Business Phone Number \& Start Receiving Calls Today\! > > Verdict: Rated **4.3/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Talkroute? Designed for Small \& Growing Businesses\! Get Your Business Phone Number \& Start Receiving Calls Today\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 30 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Talkroute - **Location**: Wheaton, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Talkroute is offered across four pricing plans, outlined below. A 7-day free trial is available. Basic: $19 per month Plus: $39 per month Pro: $59 per month Enterprise: Starting at $99 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Auto-Dialer - Automatic Call Distribution - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Customisable Reports - File Transfer - IVR - Live Chat - Mobile Access - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Softphone Software - Third-Party Integrations - Virtual Extensions - VoIP - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) - [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software) - [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software) ## Alternatives 1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 3. [800.com](https://www.capterra.co.nz/software/208208/800-com) — 4.7/5 (313 reviews) 4. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Truly fantastic" — 5.0/5 > **Susan** | *11 May 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Talkroute completely transformed the way our department is able to manage our calls and messages with our patients. We absolutely love the mobile and desktop apps. > > **Cons**: Talkroute currently doesn’t support faxing. > > Our overall experience has been excellent\! From the initial sales demo to getting setup and ongoing support, I really can’t say anything negative. ----- ### "We would be lost without it.." — 5.0/5 > **Christine** | *7 April 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The mobile app is a game changer. Prior to talkroute we would have someone answer our landline and take messages. Now calls are routed to our mobile phones. > > **Cons**: I wish text messaging allowed group messages but their support says it is coming soon. > > Excellent. I recommend them to everyone. They also have great customer support. ----- ### "Easy call routing and business hour control" — 5.0/5 > **Verified Reviewer** | *9 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Call routing is easy to use and business hours setting work well i also likes the voice mail text feature which works very well and call history is easy to understand. > > **Cons**: Some call routing settings can feel a bit confusing at first so simplifying them would make setup and daily use much easier for new user. > > Talkroute is simple but powerful you can route calls to different team members, set business hours and manage everything easily. It feels like it is build exactly for small businesses who don't want complicated phone systems but still want professionalism ----- ### "Sales Manager" — 1.0/5 > **Herny** | *6 June 2025* | 2128 | Recommendation rating: 0.0/10 > > **Pros**: The setup process was fairly straightforward and the idea of having a virtual phone system is convenient. The concept is great, but the execution was disappointing. > > **Cons**: The app doesn't work properly and keeps crashing all the time. On top of that, I never got a refund during the 7-day trial period. If I hadn’t blocked my card, they probably would have continued charging me. Not a trustworthy company at all. ----- ### "Improves collaboration when multiple people handle support" — 5.0/5 > **Verified Reviewer** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The centralized communication setup enables smooth, seamless and lag-free collaboration across all teams. > > **Cons**: User permissions should ideally be more customizable for better control, though the current options still work fine. > > For customer communication talkroute makes things smoother calls, texts and voicemails are all in one dashboard which is nice its especially helpful when multiple people handle customer support because nothing gets lost. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/134133/talkroute?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/134133/talkroute) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data