Who Uses Moxtra?

Moxtra powers OneStop portals for businesses of all sizes from a variety of industries, digitally transforming their client experience

What Is Moxtra?

Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. It delivers a continuous connected experience with an all-in-one suite of collaborative services.

Moxtra's Platform can power your branded OneStop Portal as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app.

Moxtra Details

MOXTRA

http://www.moxtra.com

Founded 2013

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Moxtra pricing overview

Moxtra has a free version and offers a free trial.

Pricing Details

Contact Moxtra directly for pricing information.

Free Version

Yes

Free Trial

Yes

Moxtra deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Moxtra Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Automatic Call Distribution
  • CRM
  • Call Centre Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customisable Branding
  • Fax Management
  • File Sharing
  • File Transfer
  • IVR / Voice Recognition
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Text to Speech
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Voice Mail

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • Batch Communications
  • Billing & Invoicing
  • CRM
  • Call Recording
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Templates
  • Email Distribution
  • Email Management
  • Feedback Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • On-Demand Communications
  • Personalisation
  • Print Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • SMS Messaging
  • SSL Security
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Video Support
  • Widgets
  • Workflow Management

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  • Campaign Management
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  • Churn Management
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  • Community Management
  • Content Creation
  • Content Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
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  • Document Analytics
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  • Drag & Drop
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  • Email Invitations & Reminders
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  • HIPAA Compliant
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  • Blended Learning
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  • Live Chat
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Moxtra Reviews

Read all reviews

Overall rating

4.2/5
From 13 users reviews

Average score

Ease of Use 4
Customer Service 3.7
Features 4.1
Value for Money 4.3

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Brittany B.
Office Manager
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"Great FREE Business Communication Tool"

Comments: Communication is available through many different "Conversations" on the message boards. Our business builds pools, so each conversation is a different job name. Each conversation/job has it's own pictures or files related to it. We are able to invite many different people to join the conversation via email. This communication software is by far the most advanced communication platform available for a free 90 day conversation window.

Pros: The best thing about moxtra is the word FREE. Of course, this free version comes with limitations, but for construction jobs that should take anywhere between 30-60 days, the 90 day limit the free version sets is perfect!

Cons: The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up. The pictures are backed up, but the conversation surrounding the pictures and information is lost.

  • Reviewer Source 
  • Reviewed on 27/11/2018
Brittany B.
Office Manager
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/09/2019

"Communicate Better with Moxtra"

Comments: With our large team of construction workers, we are able to use Moxtra to effectively keep up with each job that we are working on. Being in the pool industry, we work on up to 10 jobs at a time. By being able to add pictures, files, and chat with the team, we can effectively relay everything needed with everyone without having to use multiple channels of communication

Pros: This software is free to use! The best feature is the fact that you can share documents and pictures along with conversation. With this software, multiple users are able to communicate from the convenience of their cell phones.

Cons: The only downside to the software is that each conversation, "Group Chat," has a 90 day window. If someone added a message from more than 90 days ago, that message is no longer able to be viewed by anyone in the group. The files remain, while the chat does not.

  • Reviewer Source 
  • Reviewed on 12/09/2019
Christian N.
Chief Product Officer
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 4/03/2021

"Collaboration platform with internal and external communication"

Comments: We keep project conversations in one stream including meetings, recordings and document signup.

Pros: The project works so well. You have all your things in one stream and don't have to move between strange tabs as on Microsoft Teams or lack all the meetings, todos and documents as you do on Slack. You get the flow fast and the alerts in-app and by email work well in your daily work. We also integrated some of the features in our own application via the API. This worked will be great developer support via a Moxtra project.

Cons: The "all in one" experience in the project could be reached faster for users who are not daily or weekly users.

  • Reviewer Source 
  • Reviewed on 4/03/2021
Perry G.
Owner
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 7/07/2020

"Not happy"

Pros: Seems to do what it needs to do, can transfer files, save files, communicate with clients

Cons: Pricing is kept hidden and secretive. They don't list it, won't disclose it, wont' discuss it and keep trying to avoid it until they sell you on everything they want to know about you. really ridiculously hidden. I played with the product for a client of mine and it was nothing spectacular, and a little hard to use. branding and setting up their personal site took longer than expected.

  • Reviewer Source 
  • Reviewed on 7/07/2020
Marcel K.
Medienkaufmann
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/04/2018

"chat, communication, to dos, projects...a big tool for collaboration"

Pros: - you can chat with your team members or make video conference
- you can make to dos and assign it to members
- very much features in one software

Cons: - the docs which you uploaded is not good to handle on your smartphone in the app
- for some projects, the software is too big

  • Reviewer Source 
  • Reviewed on 24/04/2018
Read all 13 reviews

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