--- description: Learn more about Moxo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.co.nz/software/133812/moxo Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/133812/moxo?page=2) > A secure platform to manage client workflows, approvals, documents, calls and comms on web and mobile. > > Verdict: Rated **4.0/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Moxo? Moxo is a client portal with workflows, file sharing, comms, \& approvals. Onboard clients, collect documents, run projects, manage approvals, and analyse performance in one branded workspace. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 24 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Moxo - **Location**: Santa Clara, US - **Founded**: 2013 ## Commercial Context - **Pricing Details**: Contact Moxtra directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Analytics - Archiving & Retention - Attendance Tracking - Audit Trail - Billing & Invoicing - Business Process Automation - Calendar Management - Call Recording - Call Routing - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Content Management - Customer Portal - Customisable Branding - Customisable Templates - Document Capture - Document Management - Document Storage - Electronic Signature - Enrollments/Onboarding - Feedback Management - File Sharing - Full Text Search - Lease Management - Live Chat - Mobile Access - Mobile Signature Capture - Multi-Channel Communication - Multi-Party Signing - No-Code - Onboarding - Parent Portal - Payment Processing - Process Modeling & Designing - Project Planning/Scheduling - Reminders - Reporting/Project Tracking - Status Tracking - Student Information/Records - Surveys & Feedback - Template Management - Third-Party Integration - Transaction Monitoring - Workflow Configuration ... and 33 more features ## Integrations (22 total) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) - [Client Onboarding Software](https://www.capterra.co.nz/directory/33476/client-onboarding/software) - [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software) - [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software) - [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6072 reviews) 2. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15417 reviews) 3. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13604 reviews) 4. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23558 reviews) 5. [ClickUp](https://www.capterra.co.nz/software/158833/clickup) — 4.6/5 (4604 reviews) ## Reviews ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23 October 2024* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Nothing worth noting down about how anything good, just negative. > > **Cons**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Verified Reviewer** | *23 December 2025* | Apparel & Fashion | Recommendation rating: 6.0/10 > > **Pros**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Cons**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5 April 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Cons**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- ### "My review about Moxo" — 5.0/5 > **Evelyn** | *11 June 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Moxo is my everyday App because it’s very easy to send message, documents signing, even video calls. Super clean and easy to use. > > **Cons**: I don’t like the aspect that the chat history disappears after a while unless you upgrade it. That can be frustrating sometimes. > > Well moxo made my client communication way easier. I liked having everything in one place chat, files, video, and signatures. It felt professional and saved time. ----- ### "Communicate Better with Moxtra" — 4.0/5 > **Brittany** | *12 September 2019* | Construction | Recommendation rating: 9.0/10 > > **Pros**: This software is free to use\! The best feature is the fact that you can share documents and pictures along with conversation. With this software, multiple users are able to communicate from the convenience of their cell phones. > > **Cons**: The only downside to the software is that each conversation, "Group Chat," has a 90 day window. If someone added a message from more than 90 days ago, that message is no longer able to be viewed by anyone in the group. The files remain, while the chat does not. > > With our large team of construction workers, we are able to use Moxtra to effectively keep up with each job that we are working on. Being in the pool industry, we work on up to 10 jobs at a time. By being able to add pictures, files, and chat with the team, we can effectively relay everything needed with everyone without having to use multiple channels of communication ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/133812/moxo?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/133812/moxo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data