Form.com

"A product that meets all of our requirements"

Comments: We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Pros: The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement.
The software can be accessed on any platform and the system is being constantly improved.

Cons: If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

"Mortgage Field Inspections"

Comments: There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Pros: It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Cons: For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.
This app has also lost complete inspections and all photos with no record that they ever existed.

"Form.com easy and complicated to use"

Pros: Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Cons: Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

"The software have been great! By far has the most customizable features of all its competitors."

Pros: The ability to customize nearly everything. The large database of interactive logic makes the forms your own.

Cons: Initially it was geared more towards just surveys. It has started to evolve to be more robust though.