FORM.com

Who Uses FORM.com?

Large and growing companies that need smarter mobile forms for out-of-office work; online and offline.

What Is FORM.com?

FORM.com is an award-winning provider of forms automation solutions for the enterprise, both in the field and in the office. Improve quality, promote safety, and ensure compliance with intelligent mobile form applications and robust reporting capabilities. FORM.com's engineers configure each solution for your unique data needs and integrate it with your systems to streamline business processes and maximize operational efficiency. Visit FORM.com to learn more.

FORM.com Details

FORM.com

http://form.com/

Founded 2002

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FORM.com pricing overview

FORM.com does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

FORM.com deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

FORM.com Features

  • Certification Management
  • Individualised Assessments
  • Multi-User Collaboration
  • Proctoring
  • Scoring
  • Skill Testing
  • Surveys
  • Test / Quiz Creation

View full list of Assessment Software

  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management

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  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

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  • Archiving & Retention
  • Audit Management
  • Compliance Tracking
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • OSHA Compliance
  • Process/Workflow Automation
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Surveys & Feedback
  • Version Control

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FORM.com Alternatives - Capterra New Zealand 2021

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FORM.com Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.1
Customer Service 4.7
Features 4.3
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Alexander S.
Web Marketing Manager
Computer Software, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/06/2016
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/06/2016
Assunta D.
Consumer Marketing Manager
Consumer Electronics, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/11/2020

"Provides great form creation infrastructure and increases data collection capability"

Comments: Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pros: Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Cons: Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

  • Reviewer Source 
  • Reviewed on 28/11/2020
Matt C.
Mortgage Field Inspector
2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/02/2019

"Mortgage Field Inspections"

Comments: There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Pros: It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Cons: For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.
This app has also lost complete inspections and all photos with no record that they ever existed.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/02/2019
Phil M.
Head of Digital Systems
Farming, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/09/2016

"A product that meets all of our requirements"

Comments: We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Pros: The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement.
The software can be accessed on any platform and the system is being constantly improved.

Cons: If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

  • Reviewer Source 
  • Reviewed on 15/09/2016
Maia A.
Production supervisor
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/02/2019

"Form.com easy and complicated to use"

Pros: Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Cons: Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/02/2019