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What Is Cin7 Core?
With Cin7, manage your inventory with real time visibility from procurement to order fulfillment in one automated inventory control solution. Cin7 connects your inventory, suppliers, sales channels, orders and warehouses and includes integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs. Designed for SMBs, it provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale.
Who Uses Cin7 Core?
Connect your inventory, suppliers, sales channels, orders and warehouses in one automated solution with 700 integrations.
Where can Cin7 Core be deployed?
About the vendor
- Cin7
- Located in Auckland, New Zealand
- Founded in 2011
Cin7 Core support
- 24/7 (Live rep)
- Chat
Languages
Chinese, English, Traditional Chinese
Cin7 Core pricing
Starting Price:
- Yes, has free trial
- No free version
Cin7 Core does not have a free version but does offer a free trial. Cin7 Core paid version starts at US$349.00/month.
Pricing plans get a free trialAbout the vendor
- Cin7
- Located in Auckland, New Zealand
- Founded in 2011
Cin7 Core support
- 24/7 (Live rep)
- Chat
Languages
Chinese, English, Traditional Chinese
Cin7 Core videos and images
Features of Cin7 Core
Reviews of Cin7 Core
The best cloud-based Inventory Management option for SMEs
Comments: As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there. The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.
Pros:
As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist. DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero. The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.
Cons:
If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.
Administrator Feedback
Comments: Thank you for the very good software that is really helpful to everyone, keep updating its features and I suggest that can you also please update the support website. Please do more in integration side to be posted, the side effects if we have the wrong steps that may affect each software. I would like to apprecaite [sensitive content hidden] from her/his last support to me, I was really satisfied on her response, it's being clear and detailed and informative, I was successfully implemented my client's needs because of good support. I look forward to see that kind of support to improve your customer service.
Pros:
It's inventory module that is really in detailed feature. It's not easy to integrate since you have to feed the data more detailed and informative especially in importing the products. Some companies are not complete in their product details. But it worth the patience, when it's successful, it will be more ease for the users/clients to use the whole system as well as they are trained and learned how to use it.
Cons:
About the support in my previous months, I cannot get the satisfaction based on their answers, especially when I have a very technical and critical situation. They are not consistent on their solutions, hence, I was disappointed. The support is given 24 to 48 hours of response and yet there are times that their answer to my query is not kind of convincing for me to follow. I have this instance that their advise for me to do this and that lead me to almost danger situation of the system and to my client. So I want your support team to always discuss the DO's and DON'Ts and the effect of the situation of each query especially when it comes to technical side of integrations between other software like in Xero, most commonly cloud based integration.
Alternatives Considered: Xero
Reasons for Switching to Cin7 Core: In terms of Inventory Management, Cin7 Core is the best way to use because its detailed and more functional features that every large or small companies really needed to be more at ease in monitoring the movements and transactions of their inventory .
Buggy software with lots of issues and poor customer support
Comments:
We have used DEAR / Cin7 for 7 years now. Up until recently any bugs or issues that popped up would get resolved in a somewhat timely manner however now that has changed. They are focusing on rolling out new product features that are great for marketing while sacrificing having a system that actually just works.
Do not onboard your company onto this software, you will regret it, as it seems the company who acquired DEAR has no intention of fixing the buggy nature of DEAR and just wants to try and focus on selling more subscriptions.
Pros:
Cin7 is constantly improving the software.
Cons:
They sacrifice reliability, stability and fixing bugs for improvements that they can market as a new features.
Daily user of Dear
Comments: Overall Dear is meeting our needs when connected to Xero. It meets our day to day inventory needs however would be much better if it was a more complete accounting & inventory package.
Pros:
Dear was straight forward and reasonably easy to set up. It is good for our daily transaction, inventory management, and handles multiple warehouses and foreign currency well.
Cons:
Features that could be improved are: visibility of stock on hand and sell price whilst in inventory, instead one has to either drill down on each stock item or go to reports. A general ledger section that has P & L, Balance Sheet, Trial Balance, etc would also be more user friendly- instead of going to reports.
Alternatives Considered: Sage Intacct
Reasons for Choosing Cin7 Core: Changed from Evolution as wanted a simpler, more user friendly, cloud based package. Preferred Dear over Unleashed due to better GL for inventory
Reasons for Switching to Cin7 Core: I could setup Dear myself, I was advised Intacct would require costly support to setup.
DEAR Systems step to the future!
Comments: Still getting used to the DEAR system, however, if compare with other inventory systems we used before, I must say DEAR is the answer, so far very happy! It’s all there, just need a bit of time to learn how to navigate around. Selling on Amazon & eBay? No problem..... (once everything is set up correctly) DEAR will do all your daily routine for you. Using an eCommerce website (in our case it's WooCommerce), it’s all there! We are still in process of integration/switching from Quickbooks desktop however, after only 1 month of using DEAR (plenty of step by step, how to use information online and very straightforward YouTube videos, which will answer most of your questions (how to?) on daily routine of most of the businesses. Special thank you to the support team, for being very helpful, straight to the point answers with plenty of information provided to understand and learn ….. bravo!
Pros:
Xero & Dear system user (new user experience). Everything you need to manage warehouse inventory! Detailed Inventory information, Order process flow, purchasing order management, stock control, eCommerce website eBay/Amazon integration, - easy to use once you get used to it. Helpful support team, and plenty of information provided to understand and learn DEAR systems.
Cons:
Takes some time to know the DEAR systems (navigate) due to many features. I guess we need to use DEAR systems for some time to get a better understanding and therefore, give a revised review of experience and possible Cons we might have.
Alternatives Considered: Sage Accounting, QuickBooks Online Advanced, Sage 50cloud Accounting, Khaos Control Cloud and Khaos Control
Reasons for Choosing Cin7 Core: Quickbooks Desktop service termination in the UK from 2023
Switched From: QuickBooks Enterprise
Reasons for Switching to Cin7 Core: Inventory management - stock control - plenty of features to use now or in the future. Amazon-ebay-ecommerce integration. Daily order routine progress, overall DAER systems feels pleasant to use