--- description: Learn more about Survicate price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.co.nz/software/132914/survicate Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/132914/survicate?page=2) > Survicate is a feedback tool for businesses to survey channels, automate workflows, and gather customer insights from diverse sources. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Survicate? Survicate is used by product managers, marketers, researchers, CX professionals, SaaS companies, app developers, e-commerce, healthcare, financial services, and retailers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 99 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Survicate - **Location**: Warsaw, Poland - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Polish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - Advocate Management - Alerts/Notifications - Anonymous Feedback - CSAT Survey Structure - Campaign Management - Continuous Feedback - Conversion Tracking - Customer Engagement - Customer Experience Management - Customer Segmentation - Customisable Questions - Customisable Templates - Dashboard - Data Visualisation - Drag & Drop - Feedback Management - Forms Creation & Design - Live Results Sharing - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Negative Feedback Management - Onboarding - Online Polling - Performance Metrics - Process/Workflow Automation - Pulse Surveys - Question Branching - Question Library - Real-Time Analytics - Real-Time Reporting - Reporting & Statistics - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Segmentation - Sentiment Analysis - Skip Logic - Survey Builder - Survey/Poll Management - Surveys & Feedback - Trend Analysis - URL Customisation - Usage Tracking/Analytics - User Research Analysis - Visual Analytics ... and 7 more features ## Integrations (68 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software) ## Related Categories - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) - [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software) - [Customer Success Software](https://www.capterra.co.nz/directory/30961/customer-success/software) - [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) - [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software) ## Alternatives 1. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 3. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [Microsoft Forms](https://www.capterra.co.nz/software/1025299/microsoft-forms) — 4.6/5 (320 reviews) 5. [QuestionPro](https://www.capterra.co.nz/software/135455/questionpro) — 4.8/5 (522 reviews) ## Reviews ### "The best survey tool :)" — 4.0/5 > **Luciana** | *8 January 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports. > > **Cons**: Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently. > > My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback. ----- ### "Perfect for support and surveys" — 4.0/5 > **Alberto** | *21 October 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time. > > **Cons**: Expensive. Sometimes the support is not always online. > > My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process ----- ### "A smooth use flow with survicate" — 5.0/5 > **Carol** | *11 December 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It's really easy to use\! I can create surveys in the morning and have insights about my customers by the evening. The "Insights" feature really helps analyze answers in text. > > **Cons**: I have to export the data to cross analyze with customer's information. I wish I could do it directly. > > The experience of creating and launching surveys is smooth and, as a user, the value is reached very quickly. The integration with Intercom makes it possible to reach customers with no effort. ----- ### "Survicate Review" — 5.0/5 > **Katie** | *14 November 2024* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: They have a great customer service team who is always able to help. Creating and analysing surveys is easy and intuitive > > **Cons**: To be honest, nothing comes to mind right away. I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one. ----- ### "Great tool\!\!" — 4.0/5 > **Tarnika** | *5 November 2024* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: In-product feedback surveys\! very few survey tools out there have this feature at the price point Survicate offers. > > **Cons**: The UI/UX could be better\! additionally, having a feature to control what the dashboard of a particular survey should look like is needed. > > overall, its great\!\! thy customer support is great , the resources are valuable for quick fixes and questions. our CSM is very helpful as well which makes it easier to fix any issues. The product team at Survicate take customer feedback seriously and incorporate change quickly which is great\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/132914/survicate?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/132914/survicate) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data