---
description: Learn more about Afterglow Desk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Afterglow Desk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [Afterglow Desk](/software/1328102/Afterglow-Desk)

# Afterglow Desk

Canonical: https://www.capterra.co.nz/software/1328102/Afterglow-Desk

> Cloud-based help desk tool that helps teams manage customer support requests, track tickets, and collaborate on issue resolution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Afterglow Desk?

Small to midsize businesses across a range of industries seeking a centralized platform for managing customer support and help desk operations.

## About the vendor

- **Company**: Afterglow Desk

## Commercial Context

- **Starting Price**: US$497.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: One simple plan: $497 per month per clinic, month to month, no contract and no setup fee. Founding clinics get a 30-day free pilot, and pay nothing unless Afterglow Desk books at least 5 consults in that time.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Audience Targeting
- Care Plan Management
- Confirmations/Reminders
- Electronic Payments
- HIPAA Compliant
- Human Handover
- Lead Distribution
- Lead Qualification
- Multi-Channel Communication
- Patient Education
- Patient Portal
- Patient Questionnaires

## Support Options

- Email/Help Desk

## Category

- [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software)
- [Conversational Marketing Platforms](https://www.capterra.co.nz/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Tebra](https://www.capterra.co.nz/software/129169/tebra) — 4.0/5 (1391 reviews)
2. [NextGen Office](https://www.capterra.co.nz/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1286 reviews)
3. [Mend](https://www.capterra.co.nz/software/165634/mend-app) — 4.6/5 (920 reviews)
4. [athenaOne](https://www.capterra.co.nz/software/98735/athenaone) — 3.8/5 (916 reviews)
5. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (860 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1328102/Afterglow-Desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10272928/Afterglow-Desk/> |
| en-AE | <https://www.capterra.ae/software/1328102/Afterglow-Desk> |
| en-AU | <https://www.capterra.com.au/software/1328102/Afterglow-Desk> |
| en-CA | <https://www.capterra.ca/software/1328102/Afterglow-Desk> |
| en-GB | <https://www.capterra.co.uk/software/1328102/Afterglow-Desk> |
| en-IE | <https://www.capterra.ie/software/1328102/Afterglow-Desk> |
| en-IL | <https://www.capterra.co.il/software/1328102/Afterglow-Desk> |
| en-IN | <https://www.capterra.in/software/1328102/Afterglow-Desk> |
| en-NZ | <https://www.capterra.co.nz/software/1328102/Afterglow-Desk> |
| en-SG | <https://www.capterra.com.sg/software/1328102/Afterglow-Desk> |
| en-ZA | <https://www.capterra.co.za/software/1328102/Afterglow-Desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Afterglow Desk","description":"Afterglow Desk is a cloud-based help desk and customer support platform designed to help businesses manage and resolve customer inquiries. Teams can use it to organize incoming requests, assign tickets to agents, and track issues through to resolution.\n\nThe platform supports collaboration across support teams, giving agents a shared view of customer interactions and ticket status. Core features are expected to include ticket management, agent assignment, and communication tracking.\n\nAfterglow Desk is best suited for small to midsize businesses looking for a centralized tool to manage customer support operations across a range of industries.","image":"https://images.g2crowd.com/display-layer-screenshots/2167363/2281afc7713942887f8acbcb4434a6bb35a868513644305850d14b895d15ba72.png","url":"https://www.capterra.co.nz/software/1328102/Afterglow-Desk","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1328102/Afterglow-Desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"497","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1328102/Afterglow-Desk#faqs","mainEntity":[{"name":"What Is Afterglow Desk?","@type":"Question","acceptedAnswer":{"text":"Afterglow Desk is a cloud-based help desk and customer support platform designed to help businesses manage and resolve customer inquiries. Teams can use it to organize incoming requests, assign tickets to agents, and track issues through to resolution.The platform supports collaboration across support teams, giving agents a shared view of customer interactions and ticket status. Core features are expected to include ticket management, agent assignment, and communication tracking.Afterglow Desk is best suited for small to midsize businesses looking for a centralized tool to manage customer support operations across a range of industries.","@type":"Answer"}},{"name":"Who Uses Afterglow Desk?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses across a range of industries seeking a centralized platform for managing customer support and help desk operations.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Engagement Software","position":2,"item":"/directory/31085/patient-engagement/software","@type":"ListItem"},{"name":"Afterglow Desk","position":3,"item":"/software/1328102/Afterglow-Desk","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1328102/Afterglow-Desk#breadcrumblist"}]}
</script>