---
description: Learn more about Ennuvia price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ennuvia Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/30999/auto-dialer/software) > [Ennuvia](/software/1325649/Ennuvia)

# Ennuvia

Canonical: https://www.capterra.co.nz/software/1325649/Ennuvia

> AI voice agents that answer calls, WhatsApp and web chat, connect to your CRM and hand over to a human when needed.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ennuvia?

Small and mid-size businesses, contact centers, BPOs and integrators that want to automate customer calls and messages with AI agents.

## About the vendor

- **Company**: Inicia Soluciones

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Pricing model: monthly subscription with included minutes. Prices exclude VAT. No long-term commitment on monthly plans.
Free trial: yes. A free two-minute demo using your own website.

Starter: €49 / month (€529 / year)
For small businesses that want an AI receptionist.
180 minutes per month
1 concurrent call, 1 phone number
Phone and web assistant
All languages and voices
Unlimited agents and unlimited knowledge sources
1 workspace
Integrates with your CRM, calendar, email, SMS and any API

Pro: €299 / month (€3,229 / year), most popular
For growing teams and multichannel customer service.
1,800 minutes per month
3 concurrent calls, 2 phone numbers
Everything in Starter, plus:
WhatsApp channel
3 workspaces
Own SIP trunk to your PBX
Agent-building copilot
Outbound calls and campaigns
Avatars
Real-time supervision platform (1 license)

Scale: from €520 / month
For contact centers, multi-site companies and partners.
4,000 minutes per month as a base
5 concurrent calls, 4 phone numbers
Everything in Pro, plus:
5 workspaces
2 remote extensions
Real-time supervision platform (2 licenses)
Support: 1 hour via a direct Microsoft Teams channel
Tiered per-minute pricing: €0.13 → €0.12 (10,000+ min) → €0.11 (25,000+ min) → €0.09 (50,000+ min, annual commitment)

Add-ons (per month, excluding VAT)
Extra concurrent call €15 · phone number €4 · workspace €10 · remote extension €5 · supervision license €19
Telegram, Instagram or Messenger channel: €49 per channel (WhatsApp is included from Pro)
White label: €250 · Weekday (8x5) support with a direct Teams channel: €600

How minutes work
Every inbound or outbound call minute, and every text conversation, counts against the plan's allowance. Unused minutes do not roll over. If you go over, your agents keep answering and the extra minutes are charged to your prepaid balance. International calls are billed by destination.
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Afrikaans, Albanian, Arabic, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Haitian Creole, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Welsh, quz
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Netherlands and 89 more

## Features

- Automatic Call Distribution
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management
- Chatbot
- IVR
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Power Dialer
- Predictive Dialer
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Auto Dialer Software](https://www.capterra.co.nz/directory/30999/auto-dialer/software)

## Related Categories

- [Auto Dialer Software](https://www.capterra.co.nz/directory/30999/auto-dialer/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [DialerAI](https://www.capterra.co.nz/software/168692/star2billing) — 4.8/5 (5 reviews)
2. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)
3. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (893 reviews)
4. [Talkdesk](https://www.capterra.co.nz/software/132852/talkdesk) — 4.5/5 (734 reviews)
5. [GoTo Connect](https://www.capterra.co.nz/software/163604/GoTo-Connect) — 4.5/5 (671 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1325649/Ennuvia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10270477/Ennuvia/> |
| en-AE | <https://www.capterra.ae/software/1325649/Ennuvia> |
| en-AU | <https://www.capterra.com.au/software/1325649/Ennuvia> |
| en-CA | <https://www.capterra.ca/software/1325649/Ennuvia> |
| en-GB | <https://www.capterra.co.uk/software/1325649/Ennuvia> |
| en-IE | <https://www.capterra.ie/software/1325649/Ennuvia> |
| en-IL | <https://www.capterra.co.il/software/1325649/Ennuvia> |
| en-IN | <https://www.capterra.in/software/1325649/Ennuvia> |
| en-NZ | <https://www.capterra.co.nz/software/1325649/Ennuvia> |
| en-SG | <https://www.capterra.com.sg/software/1325649/Ennuvia> |
| en-ZA | <https://www.capterra.co.za/software/1325649/Ennuvia> |

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