---
description: Learn more about DIRS21 price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DIRS21 Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [DIRS21](/software/1323554/DIRS21)

# DIRS21

Canonical: https://www.capterra.co.nz/software/1323554/DIRS21

> Cloud-based hotel distribution platform with channel management, direct booking engine, GDS connectivity, and voucher shop.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses DIRS21?

Small to midsize hotels, boutique properties, holiday accommodations, and MICE venues across German-speaking markets and Europe.

## About the vendor

- **Company**: TourOnline

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Campaign Management
- Channel Analytics
- Dynamic Pricing
- Inventory Control
- Lead Management
- Multi-Channel Distribution
- Multi-Channel Management
- Order Management
- Partner Management
- Partner Portal
- Performance Metrics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Channel Management Software](https://www.capterra.co.nz/directory/30678/channel-management/software)

## Alternatives

1. [Preno](https://www.capterra.co.nz/software/153164/preno) — 4.7/5 (51 reviews)
2. [Smoobu](https://www.capterra.co.nz/software/160106/smoobu) — 4.4/5 (197 reviews)
3. [Lodgify](https://www.capterra.co.nz/software/131924/lodgify) — 4.5/5 (1312 reviews)
4. [Cloudbeds](https://www.capterra.co.nz/software/158839/cloudbeds) — 4.3/5 (351 reviews)
5. [Zeevou](https://www.capterra.co.nz/software/202366/zeevou) — 4.9/5 (21 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1323554/DIRS21)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10268382/DIRS21/> |
| en-AE | <https://www.capterra.ae/software/1323554/DIRS21> |
| en-AU | <https://www.capterra.com.au/software/1323554/DIRS21> |
| en-CA | <https://www.capterra.ca/software/1323554/DIRS21> |
| en-GB | <https://www.capterra.co.uk/software/1323554/DIRS21> |
| en-IE | <https://www.capterra.ie/software/1323554/DIRS21> |
| en-IL | <https://www.capterra.co.il/software/1323554/DIRS21> |
| en-IN | <https://www.capterra.in/software/1323554/DIRS21> |
| en-NZ | <https://www.capterra.co.nz/software/1323554/DIRS21> |
| en-SG | <https://www.capterra.com.sg/software/1323554/DIRS21> |
| en-ZA | <https://www.capterra.co.za/software/1323554/DIRS21> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"DIRS21","description":"DIRS21 is a cloud-based platform that helps hotels and tourism businesses manage online bookings, rates, and availability across all sales channels from one place. It connects directly to online travel agencies, global distribution systems (including Amadeus, Sabre, and Galileo), and metasearch platforms, keeping all channels in sync automatically.\n\nHotels use DIRS21 to drive direct bookings through a customizable booking engine on their own website, sell vouchers and additional services like spa or breakfast, and manage event room blocks with dedicated landing pages. A built-in loyalty program helps retain guests through points, exclusive offers, and a personal guest area.\n\nThe platform includes a KPI dashboard for tracking revenue, bookings, and occupancy, and a mobile team app for internal communication and guest messaging. Payment processing is built in with PCI-DSS-compliant card handling.","image":"https://images.g2crowd.com/display-layer-screenshots/2151003/af2bc66ab3b0cf5cae6f3c6c92bfa8c988d790c2edd8dc26fe4e70dc78a32a9c.png","url":"https://www.capterra.co.nz/software/1323554/DIRS21","@id":"https://www.capterra.co.nz/software/1323554/DIRS21#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/software/1323554/DIRS21#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is DIRS21?","@type":"Question","acceptedAnswer":{"text":"DIRS21 is a cloud-based platform that helps hotels and tourism businesses manage online bookings, rates, and availability across all sales channels from one place. It connects directly to online travel agencies, global distribution systems (including Amadeus, Sabre, and Galileo), and metasearch platforms, keeping all channels in sync automatically.Hotels use DIRS21 to drive direct bookings through a customizable booking engine on their own website, sell vouchers and additional services like spa or breakfast, and manage event room blocks with dedicated landing pages. A built-in loyalty program helps retain guests through points, exclusive offers, and a personal guest area.The platform includes a KPI dashboard for tracking revenue, bookings, and occupancy, and a mobile team app for internal communication and guest messaging. Payment processing is built in with PCI-DSS-compliant card handling.","@type":"Answer"}},{"name":"Who Uses DIRS21?","@type":"Question","acceptedAnswer":{"text":"Small to midsize hotels, boutique properties, holiday accommodations, and MICE venues across German-speaking markets and Europe.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1323554/DIRS21#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Channel Management Software","position":2,"item":"/directory/30678/channel-management/software","@type":"ListItem"},{"name":"DIRS21","position":3,"item":"/software/1323554/DIRS21","@type":"ListItem"}]}]}
</script>
