---
description: Learn more about ContactShip price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ContactShip Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [ContactShip](/software/1323408/ContactShip)

# ContactShip

Canonical: https://www.capterra.co.nz/software/1323408/ContactShip

> Cloud-based AI voice and messaging platform for automating inbound and outbound calls, WhatsApp, Instagram, and Messenger interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ContactShip?

Small and midsize businesses and enterprises in Latin America across e-commerce, hospitality, financial services, and customer support industries seeking to automate phone and messaging interactions.

## About the vendor

- **Company**: ContactShip

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: ContactShip uses a simple, transparent credit-based model. Every monthly plan converts 100% of its price into call credits, so you pay for real usage, not idle seats. Credits renew each month and accumulate. The more volume you run, the lower your per-minute rate: $0.35/min on Starter, $0.32/min on Pro and $0.28/min on Growth. Call transcription, AI analysis and recordings are included. Enterprise plans offer custom volume pricing, SLA, dedicated account management and custom integrations. Start with a 7-day free trial, no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Canada, Colombia, Costa Rica, Mexico, Peru, Spain, United States, Uruguay

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Chatbot
- Computer Telephony Integration
- Quality Management
- Queue Management
- Reporting/Analytics
- Workforce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (470 reviews)
2. [ICTContact](https://www.capterra.co.nz/software/191194/ictcontact) (0 reviews)
3. [Webex Suite](https://www.capterra.co.nz/software/733/webex) — 4.4/5 (8405 reviews)
4. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4116 reviews)
5. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1323408/ContactShip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10268236/ContactShip/> |
| en-AE | <https://www.capterra.ae/software/1323408/ContactShip> |
| en-AU | <https://www.capterra.com.au/software/1323408/ContactShip> |
| en-CA | <https://www.capterra.ca/software/1323408/ContactShip> |
| en-GB | <https://www.capterra.co.uk/software/1323408/ContactShip> |
| en-IE | <https://www.capterra.ie/software/1323408/ContactShip> |
| en-IL | <https://www.capterra.co.il/software/1323408/ContactShip> |
| en-IN | <https://www.capterra.in/software/1323408/ContactShip> |
| en-NZ | <https://www.capterra.co.nz/software/1323408/ContactShip> |
| en-SG | <https://www.capterra.com.sg/software/1323408/ContactShip> |
| en-ZA | <https://www.capterra.co.za/software/1323408/ContactShip> |

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