What Is CapLinked?

CapLinked provides the industrys leading Virtual Data room and Document Management solution, making limited security, out of office access, and frustrating indexing limitations a thing of the past. Experience the flexibility of being able to access information securely from anywhere on any platform or device in addition to having a full API complete with private keys for developers. Get started with the best tool for digital rights management and due diligence in minutes with a free trial!

Who Uses CapLinked?

Professionals seeking to exchange confidential documents with third parties who value security, ease of use, and 24/7 services and support. Common uses: M&A, raising capital, asset sales, licensing.

Where can CapLinked be deployed?

Cloud, SaaS, Web-based

About the vendor

  • by CapLinked
  • Located in Manhattan Beach, US
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 47 others

Languages

English

CapLinked pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

CapLinked does not have a free version but does offer a free trial.

get a free trial

About the vendor

  • by CapLinked
  • Located in Manhattan Beach, US
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 47 others

Languages

English

CapLinked videos and images

CapLinked video
CapLinked Software - 1 - thumbnail
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CapLinked Features

  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Access Revocation
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Asset Lifecycle Management
  • Audio/Video Protection
  • Authentication
  • Client Portal
  • Commenting/Notes
  • Content Management
  • Copy/Save/Print Restrictions
  • Customisable Branding
  • Data Storage Management
  • Digital Distribution Management
  • Digital Watermarking
  • Document Storage
  • Drag & Drop
  • File Management
  • File Transfer
  • Filtering
  • Full Text Search
  • HIPAA Compliant
  • IP Restriction
  • Image Protection
  • License Management
  • Location Control
  • Metadata Management
  • Monitoring
  • Multiple Format Support
  • Offline DRM
  • PDF Protection
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Screen Capture Restrictions
  • Secure Data Storage
  • Single Sign On
  • Software Application Protection
  • Subscription Management
  • Tagging
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Version Control
  • Video Management
  • Video Streaming
  • Watermarking
  • Workflow Management

View full list of Digital Rights Management

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Change Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • File Management
  • Forms Management
  • Full Text Search
  • Incident Management
  • Multiple Format Support
  • Periodic Review
  • Quality Control
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Supplier Management
  • Task Management
  • Third Party Integrations
  • Traceability
  • Training Management
  • Version Control
  • Workflow Management

View full list of Document Control

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Document Management

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Transfer
  • Full Text Search
  • HIPAA Compliant
  • Live Chat
  • Messaging
  • Mobile Access
  • Projections
  • Real Time Notifications
  • Real Time Synchronisation
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

View full list of File Sharing

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Bulk Uploading
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Customisable Branding
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Digital Watermarking
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • File Management
  • File Upload by Email
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Project Management
  • Projections
  • Q&A Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Secure Login
  • Single Sign On
  • Tagging
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Watermarking

View full list of Virtual Data Room

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CapLinked Reviews

Read all 106 reviews

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.6
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Elmo L.
Elmo L.
Business Management Executive in South Africa
Verified LinkedIn User
Management Consulting
Used the Software for: 6-12 months
Reviewer Source

Super easy to use

5 4 years ago

Pros:

The ease of use is the one of the reasons why we use CapLinked. We work with a lot of outside consultants and customers that need to access folder and files and not once did anyone struggled to access their data. We tested a few data rooms and CapLinked was by far the best value for money. We moved away from emailing any files, we just send the CapLinked link to the relevant person and our data is safe and secure.

Cons:

None for our application. One nice to have feature would be to have a more comprehensive version control than is currently available.

CapLinked Response

2 years ago

Hello Elmo, We are glad to hear you found our platform cost efficient and straightforward! We have since updated the ability to upload new versions of files. We hope to work with you again for future projects. Caplinked

Ricardo R.
Group IT Manager in United Arab Emirates
Verified LinkedIn User
Apparel & Fashion, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Complex scenarios made easy by Caplinked

4 3 years ago

Comments: My Organization requirement was to set up a virtual data room in order to fund race a project initiative. Caplinked made possible to get it up and running with a professional customized interface in record time allowing me to keep track of all the operations as per documents and other media files shared with the invited users, get detailed weekly reports and control the whole operation until the end.

Pros:

- How friendly it was to set up and customize a virtual data room for my organization. - Robust features, such as: activity tracker, security, Q&A and customized messages. - Everything is recorded by Caplinked. Every single transaction was recorded by Caplinked as much for administrators and organizers as for users.

Cons:

- Reports customization feature is missing. - Not many support guides available.

Alternatives Considered: Box, Firmex Virtual Data Room and iDeals Virtual Data Room

Reasons for Switching to CapLinked: Mainly on cost vs requirements evaluation. They provided me exactly what I needed on a very good and flexible rate.

CapLinked Response

2 years ago

Hello Ricardo, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features, including updating the Activity Tracker, for the ease of users. We hope to work with you for future projects. Thank you, Caplinked

Verified Reviewer
Former Board Member in US
Verified LinkedIn User
Capital Markets, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Didn't honor agreement; tried to increase fees more than 300%

3 3 years ago

Comments: Terrible. They gave our non-profit association members a good deal to get us onto their platform and entered into a long-term data room supply agreement; a couple years later, they wouldn't honor their agreement. Don't do business with this company.

Pros:

There are a lot of data room providers and Caplinked was getting off the ground and offered our not-for-profit regional association a long-term program to switch from our incumbent provider and join their platform for the same fees we were paying our incumbent provider. After a reasonable transition period, we adopted the program at Caplinked. We transferred a number of users and conveyed the dynamics of how our association interacts with our incumbent provider and were told there were no issues coming over. The association members used 50-75 data rooms at any given time.

Cons:

After using the platform for a few years, the company came back and claimed we were getting too good of a deal and they wouldn't honor it. We used the service consistent with how we outlined the service in our contract when we negotiated our agreement. They threatened to shut down the service to the members and then said to stay, we would need to pay fees that were more than 300% higher than our current rates. When you're in the middle of transactions, you don't want a data room supplier threatening to shut down your rooms or holding you hostage to higher fees than you bargained for. We contacted our previous data room vendor, V-Rooms and transitioned back to them for the same rates we had with Caplinked. Obviously, they weren't problematic and we got excellent support from V-rooms transitioning over. The tactics and interactions with Caplinked were terrible. They knew they had you over a barrel and it felt like our not for profit association and its members were being bullied or blackmailed. We will never do business with these guys, no matter what the capabilities of their rooms. We interacted with the Company CEO and VP Sales. We paid annually through September and expected a reasonable transition off their platform for existing rooms in service. They noted they applied our fees to their new proposed rates and we couldn't transition off in a reasonable time-frame.

CapLinked Response

2 years ago

Hello! Thank you for your feedback! We are constantly improving our features for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects. Thank you, Caplinked

Cindy S.
Director of Finance in US
Computer & Network Security, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Data Room for M&A

5 3 years ago

Comments: We are using CapLinked as our data room for M&A. This has worked extremely well and all parties have been very pleased

Pros:

Very easy to use Very easy to add documents Very easy to control access of various documents throughout the process Quick upload to site Very easy to keep data room organized Good alerting system Folder Control

Cons:

editing names once you send out an invite

Alternatives Considered: Box, Intralinks VIA and iDeals Virtual Data Room

Reasons for Switching to CapLinked: Best customer service, had all the features i was looking for, recommendation from attorney

CapLinked Response

2 years ago

Hello Cindy, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features for the ease of users. We hope to work with you for future projects. Thank you, Caplinked

Michael M.
Vice President in US
Investment Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Independent PE Sponsor

5 6 months ago

Comments: After caplinked expanded the group limit threshold for me, I can now create a "group" for each of our investors. That allows me to create folders that are only accessible to that individual investor via the investor's unique "group", or create folders broadly available to a subset of investors. We were squeezed into a lower tier product as they recreated their pricing structure (we've been with caplinked since roughly 2016), but it still works for what we need it for at a pricepoint that makes sense.

Pros:

Easy to use user interface. Great customer service - quick to respond and understands how to solve problems. Fair price point.

Cons:

Cannot print directly from the site. It requires the user to download the document before printing. Inability to add a folder that does not automatically adopt the rights of the parent folder. I often want sub folders to have unique access rights, and it's a pain to go back into permissions to toggle it each time.

CapLinked Response

5 months ago

Hello Michael, We are glad to hear your experience with CapLinked has been overall positive! We truly appreciate your feedback. Thank you, CapLinked