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What Is PandaDoc?

PandaDoc is an all-in-one tool to create, edit, track, and eSign documents quickly and easily. Discover a better way to generate professional-looking documents. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, and 24/7 live human support. Our average user creates a document in under 4 min and reports a 20% increase in closed rates. Join 50,000 businesses that automate document workflows, speed up the pipeline, and win more deals!

Who Uses PandaDoc?

PandaDoc serves organizations ranging from mid-size to enterprises. We help sales, marketing, CS, and HR teams better manage proposals, quotes, and contracts.

PandaDoc Software - Custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.
PandaDoc Software - Document analytics displays what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.
PandaDoc Software - Legally binding eSignatures
PandaDoc Software - For forecasting, drill down to the deal level with proposals, to pick which deals to include (or exclude).
PandaDoc Software - Automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.

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Reviews of PandaDoc

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Yasith
Yasith
CEO in Sri Lanka
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best online platform for certified documents

5.0 last year

Comments: I've liked using Pandadoc. It's really easy to use and easy for others as well. The templates and the user experience is what stands out for me

Pros:

The default templates were really helpful to get started with certain documents The UI UX is really good Sharing with others is easy as well

Cons:

I feel they could offer better pricing They are also not utilizing AI much where they could have made a good impact because most documents can be generated with few inputs.

Anonymous reviewer
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The best doc app available

5.0 last month New

Comments: I really like using it. As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty. PandaDoc makes my job easier.

Pros:

After using Adobe Signature and DocuSign, PandaDoc is just simply better. The analytics, real-time feedback, and templates are fantastic. The UI is also very enjoyable to use.

Cons:

It's quite pricey, but it's worth it if you need to send lots of contracts.

Meghann
Meghann
Manager, Customer Success in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fine for small business

3.0 3 months ago

Comments: We used it to send over contracts for signature. It was very basic but it worked.

Pros:

It was fairly easy to use and you can send pretty much any documents for signature.

Cons:

It didn't integrate with our system and reps had too much flexibility.

Connor
People and Culture Coordinator in Australia
Nonprofit Organisation Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Finally, an e-signature solution equipped with powerful features to scale up productivity.

5.0 3 months ago

Comments: Insanely perfect integration capabilities and documents workflow streamlining.

Pros:

Secure software with everything we needed to create professional documents. Has ready-to-use and customizable templates.

Cons:

Unbeatable value for our business. No complications.

Joe
Associate Professor of Law in US
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Creating and managing documents is so effortless with PandaDoc.

5.0 2 months ago New

Comments: The experience with PandaDoc has turned to be a greater one than we had anticipated. It has made document creation and management become a lesser labour intensive task. PandaDoc allows us to create documents so easily and quickly. Moreso, its fantastic security tools has been making sure that our sensitive information remain safe.

Pros:

PandaDoc is a very flexible product and has been easy to customize to fit the needs at hand for creating specific documents. It has delighted us with its superior data safety functions that has been keeping our sensitive documents and information safe when working on them and sharing them. PandaDoc has an inbuilt e-signing feature that has made it easy to add signatures to documents without having to first print them. It provide us with audit trails that help track all the documents access activities to ensure no unauthorized access is permitted.

Cons:

PandaDoc has stayed true to the course giving us no troubles at all. We have not experienced any cons yet.

Alex
Sales Operations Manager in Australia
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Pandadoc is a flexible signing tool

4.0 last month New

Comments: We used it as a way to present our proposals. It was synced with HubSpot and for 95% of the time it worked very well.

Pros:

It is a very flexible product, not unlike Word, it is very easy to adjust and you can add people for signatures. It is quite easy to learn too.

Cons:

Legal documents with their various clauses and punctuation are not easy to bring into Pandadoc as the formatting gets lost during the cutover if you are bring Word docs into Pandadoc. I had to change them to PDFs before bringing in, otherwise I would lose the punctuation.

Lisa
Business Sales in US
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for Business

5.0 2 months ago

Comments: Overall, we really enjoy using PandaDocs. Their support team is fantastic. They've helped us come up with solutions and workarounds for my teams specific issues.

Pros:

PandaDoc simplifies the process of creating documents quickly and efficiently. In just a few minutes, my sales reps can build a pricing table, draft a business case, add testimonials, and include signature blocks. Once the document is ready, it's essential for our workflow to include the PandaDoc approval process, ensuring that sales reps get managers approval before each quote is sent out.

Cons:

We no longer use the templates. Instead, we customize each contract for our clients directly in Google Docs. As a result, the template feature isn't useful for us. Once a document is in PandaDoc, it can't be edited, and if we spot errors like incorrect dates or names, we have to delete the document and start from scratch.

Pathan
Project and Program Consultant in India
Architecture & Planning, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PandaDoc - Document Management

5.0 2 months ago

Comments: It makes managing documents easy and improves workflow efficiency. Despite minor challenges with customization and cost, its features are very helpful for business needs.

Pros:

It is user-friendly and makes creating, sending, and signing documents simple and efficient. Its templates save time, and the tracking feature helps monitor document status.

Cons:

Sometimes, the platform can feel slow, especially when handling larger documents. Customizing templates for specific needs can be tricky without advanced knowledge. Also, the pricing may be high for small businesses or startups.

Mike
Owner in US
Food & Beverages, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

#1 in Digital Signature Software

5.0 last month New

Pros:

Amazing document signer software that does it all

Cons:

To be honest, there's nothing I do not like

Karthika
Senior Data Governance Analyst in US
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Simple E sign tool

5.0 2 weeks ago New

Comments: Overall easy to use for document management.

Pros:

It is very easy to get e sign using pandadoc

Cons:

Advanced features are reachable only on paid version.

Fariha
Director, ICT Operations in US
Research, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

PandaDoc is an essential tool for improving our document management procedures and fostering corporate expansion

5.0 5 months ago

Comments: PandaDoc's analytics and reporting capabilities have been quite helpful in helping us understand our document processes. Our understanding of customer behavior and preferences is enhanced by the ability to track document views, engagement, and completion rates. This helps us to develop customer contact and document strategies.

Pros:

I loved PandaDoc's comprehensive and user-friendly interface the most as the Director of ICT Operations since it greatly expedites the workflow and document management operations. For handling contracts, proposals, and other business papers, PandaDoc offers an easy-to-use interface that smoothly interacts with a variety of CRM systems. This makes the platform highly effective. Because this integration feature makes sure that all of our business and sales processes are in sync, managing documents manually requires less work overall, increasing team productivity.

Cons:

The mobile experience for PandaDoc may also need some work. Although mobile devices can access the platform, the desktop version's user experience is more responsive and intuitive than that of the mobile version. For team members who must evaluate or approve documents while on the fly, this might be a hassle.

Jamie
Head of Growth in UK
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best for multi-signature contracts

5.0 8 months ago

Comments: Overall PandaDoc saves us several hours a week creating detailed contracts; it integrates with our entire sales tech stack and I can’t recommend it enough.

Pros:

Panda doc is super easy to set up and customise. The template creation process is also simple and they have lots of ready-to-use templates too. It makes getting signatures from multiple stakeholders easy and the integrations we’ve set up mean we can very quickly generate contracts from our Deals in Pipedrive

Cons:

I’ve not seen anything I don’t like or any limitations of PandaDoc compared to other digital signature/document management tools I’ve used.

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

barry-john
MD in UK
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Pandadoc digital signature

4.0 5 months ago

Comments: Was very good and professional. Quality product and services.

Pros:

Easy to use and implement. The sales team worked very well with us.

Cons:

Pricing was not what we expected. We chose a more cost effective option

Martin
Co-Founder in Czechia
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great free DocuSign alternative

5.0 4 months ago

Comments: PandaDoc helped us sign hundreds of contracts without any hustle. Their pricing model and free tier are very generous and great for startups.

Pros:

PandaDoc has solved all of our basic needs with its free tier. Great experience overall.

Cons:

The free tier is somewhat limited, but it's done the work. DocuSign is more established and trusted.

Heidelyn
Civil Registry Associate in Philippines
Computer & Network Security, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

PandaDoc Nice Product

5.0 8 months ago

Comments: Very reliable, trustworthy, useful, helpful and make your work fast and easy. Very NICE.

Pros:

I like how they secure my data using this product very trustworthy.

Cons:

Just nothing very smooth to use this product.

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

Brian
Director, Marketing in Canada
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

PandaDoc - An absolute must have for those firms wanting to save time and improve efficiency

5.0 3 months ago

Comments: Having PandaDoc is an essential tool for our firm, and has become part of the foundation of our processes and communication with our clients.

Pros:

The ability to use professional templates with ease and send out Client Agreements for review and completion has been extremely helpful. This has replaced a very clunky process of updating a word document and sending as PDF etc. Having a web based product, including an app has allowed our lawyers and sales team the ability to important and timely steps!

Cons:

We have been quite happy with PandaDoc, including all of the regular product update sessions. They appear to listen to their clients and implement positive changes.

Paolo
HR Assistant in Canada
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

An Amazing Document Management Software

5.0 4 months ago

Pros:

Unlike DocuSign, PandaDoc offers great features for document management including electronic signing. I like the automation and workflow features and it ensures a smooth way of handling documents. I also like the billing and invoicing capabilities.

Cons:

I only have praises for PandaDoc as it hasn't failed.

Pedro
Pedro
Marketing & Growth Ops in Portugal
Verified LinkedIn User
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool to e-Sign

5.0 last year

Comments: Very good! And the integrations and automations it provides are awesome

Pros:

We use Pandadoc to close our final contracts with clients.This tool checks everything we want: - Send automated pandadocs via API; - See if the client opened the contract or when they sign and build automations around that- Send follow up reminders And of course, direct integration with Hubspot and Apis

Cons:

The api could be easier to use. There are some things we can't do with the integration of hubspot and we need to use the API for that.

Alex
Alex
UI Designer in Poland
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

PandaDoc Review

5.0 last year

Comments: It's easy to create professional-looking documents without any coding knowledge, and the drag-and-drop functionality makes it quick and simple to add images, logos, and other elements. I've also found the templates to be a valuable resource, and the ability to track document activity has been helpful in gauging client engagement.

Pros:

As a UI designer, I was particularly impressed with PandaDoc's user-friendly interface and drag-and-drop functionality, which made it easy to create visually appealing documents without any coding knowledge. The platform's extensive library of templates and customizable fields further streamlined the document creation process, allowing me to quickly generate professional-looking proposals, contracts, and other business documents.

Cons:

I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users. The abundance of features and options, while comprehensive, can make it difficult to navigate and find the tools you need.

Ping
Operations Analyst in US
Oil & Energy, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

User Tool for Reporting

4.0 6 months ago

Pros:

PandaDoc is a very useful tool for compiling documents and templates. It provides functions for editing and formatting, which help maintain standards and alignments. I use it every week, and it is comparable to other platforms. It is a user-friendly tool that facilitates my work on project reports both internally and externally.

Cons:

The system does not allow the shortcut function - Ctrl+V - for pasting as the standard format in the report. Instead, I have to right-click and select 'Paste in Plain Text' to achieve this. It would be nice if PandaDoc allowed such functions to make compiling more efficient.

Markee James
Encoder in Philippines
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

PandaDoc Very Nice

5.0 8 months ago

Comments: Overall experience with this product is 99% useful to make my work easy .

Pros:

I like the most in pandadoc is SLL Security Because all data is encrypted at rest with AES-256 and have sophisticated encryption keys management

Cons:

Least i like is multiple party signing i do not always use the e signature multiple times.

Sharath
Finance Manager in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

An Amazing Document Management Solution For Business

5.0 8 months ago

Pros:

I like the document management features of PandaDoc It comes with amazing electronic signature capabilities It handles workflow management really well

Cons:

No issues with PandaDoc. It serves us right.

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

Alex
Recruitment Sourcing Specialist in US
Human Resources, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Pandadoc Review

5.0 3 months ago

Comments: Pandadoc is one of my favorite services that I've used, very reliable.

Pros:

What I liked most about Pandadoc was how easy it was to use the system, and how I was able to track when candidates viewed forms.

Cons:

What I liked least about Pandadoc was how difficult it was to learn some of the more complex features.

Sandra
Office Manager and Adminstrator in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

My PandaDoc Review

5.0 2 months ago

Comments: My overall experience with PandaDoc has been exceptional. I really like the ease of it being emailed to me and being able to sign automatically without having to print.

Pros:

I like the ease of opening the file and being able to view it and electronically sign it. I had no issues with signing or it being received on my mobile device.

Cons:

The only thing was the print/wording of the document that I opened and no way to make the font bigger.

Gordon
Senior SAP Business One Consultant in Canada
Computer Software, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

I quickly did a proposal thanks to the helpof PandaDoc

5.0 7 months ago

Comments: Overall, PandaDoc is a great product. I would highly recommend and would probably be using it soon.

Pros:

I recently had to do a proposal and after weeks of procrastinating, I finally went on to the internet and searched for proposal templates I could use. Thats when I met PendaDoc and immediately clicked the link to see what I could get. I got a nicely done template that needed me to only change a few things like the logo, and my company name to get the proposal ready. After like one hour of making the necessary edits, my proposal was ready. I believe that PandaDoc was quite easy and straightforward to use. I can't remember needing to use any article or video to learn how to use it. I only needed to input my credit card details to get to use the premium version of PandaDoc. I got like a month of free premium trial to test out PandaDoc. I like this. You get to try premium PandDoc for free for the first month.

Cons:

Panda is quite expensive. After my free trial, I got a bill of about 200 dollars, which is quite expensive for me.