--- description: Learn more about One Touch EMR price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: One Touch EMR Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [One Touch EMR](/software/131678/one-touch-emr) # One Touch EMR Canonical: https://www.capterra.co.nz/software/131678/one-touch-emr Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/131678/one-touch-emr?page=2) > Robust yet simple cloud-based EMR. Compatible with all browsers. Desktop, laptop, iPad, Android. eRx, integrated fax, e-labs \& orders. > > Verdict: Rated **4.3/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses One Touch EMR? OneTouch caters to small to large, and multi-location practices who prefer a mobile, cloud-based application that is lightweight yet robust, and is customizable by specialty, by practice, and by user. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 24 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: One Touch EMR - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Charting - Claims Management - Clinic Interoperability - Clinical Notes - Coding Assistance - Customisable Templates - Decision Support Software - Diagnostic Imaging - Document Management - E-Prescribing - HIPAA Compliant - Immunisation & Allergy Tracking - Initial Assessments - Insurance Eligibility Verification - Lab Order Management - Lab Results - Medical Billing - Medication Management - Patient Communications - Patient Intake - Patient Portal - Patient Records Management - SOAP notes - Treatment Planning - Workflow Management ## Integrations (2 total) - eFax - eLab ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) - [Primary Care EHR Software](https://www.capterra.co.nz/directory/32665/primary-care-ehr/software) - [Orthopedic EMR Software](https://www.capterra.co.nz/directory/32633/orthopedic-emr/software) - [Urgent Care EMR Software](https://www.capterra.co.nz/directory/32683/urgent-care-emr/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/32564/family-practice-electronic-medical-records-%28emr%29/software) ## Alternatives 1. [Klara](https://www.capterra.co.nz/software/203066/klara) — 4.6/5 (211 reviews) 2. [Epic](https://www.capterra.co.nz/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 3. [ModMed](https://www.capterra.co.nz/software/124590/ema) — 4.4/5 (363 reviews) 4. [athenaOne](https://www.capterra.co.nz/software/98735/athenaone) — 3.8/5 (907 reviews) 5. [ChiroTouch](https://www.capterra.co.nz/software/48210/chirotouch) — 4.0/5 (1084 reviews) ## Reviews ### "Excellent product, great customer service" — 5.0/5 > **Anna** | *25 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone. Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them. Support is amazing, helpful and friendly. Easy to reach and responsive team. > > **Cons**: I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like. ----- ### "best i have seen" — 5.0/5 > **R** | *24 August 2014* > > you can tell the product was designed by a doctor, workflow is familiar, and helps me document faster with my patients ----- ### "Too Difficult" — 1.0/5 > **Laurie** | *1 February 2019* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: Free, support available if you can wait a few days. > > **Cons**: Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere. ----- ### "Problematic at times, support is very good, very helpful, and friendly, if you can reach them" — 4.0/5 > **Rob** | *12 June 2018* > > **Pros**: I like the scheduling. Does come with a prescription writer, mentioned nowhere, for which you need two part paper. Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful. Not fully intuitive, but better than stories I have heard about many EMRs. Once set up, its decent with relatively customizable templates. The price is reasonable. > > **Cons**: I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful. DO NOT set your own name as physician and system administrator. Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name. The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster. Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses. Well, you have to pick one. Somewhere there is a likely a better organization for the plan with problem list and prescriptions. If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work. If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx. They may, hopefully, fix that. It took a while to figure how to get my name in my notes, and take out 'main office," this is not explained. Deleting a patient is far from intuitive and requires you go to super bill and delete from there. If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit. I ask, why? It took quite a while to figure how to delete the provided example patients. Customer support is difficult to reach. By phone it goes to message, which is so far not returned. Email directly to a support agent was not replied to, for the most part. When you do get someone on the phone, they are very helpful and do take the time to help you. ----- ### "a lesser evil" — 4.0/5 > **Kevin Holthaus** | *27 July 2021* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: cloud based, works fair with voice recognition, a bit more intuitive than other EMR's > > **Cons**: recently connectivity has been a huge issue and it would seem that the band width at their server is congested. this is been intermittent for the last several months, and may lead us to find another product. > > the product itself is acceptable or good, at one point they were fairly responsive to user recommendations for changes. Support has pretty much always been an issue, and have frequently had to just give up and live with, or create our own fixes for issues. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/131678/one-touch-emr?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/131678/one-touch-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data