--- description: Learn more about SmartAdvocate price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartAdvocate Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [SmartAdvocate](/software/131579/smartadvocate) # SmartAdvocate Canonical: https://www.capterra.co.nz/software/131579/smartadvocate Page: 1 / 6\ Next: [Next page](https://www.capterra.co.nz/software/131579/smartadvocate?page=2) > SmartAdvocate is legal case management software that organizes documents and communication with customizable features and AI tools. > > Verdict: Rated **4.7/5** by 129 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartAdvocate? SmartAdvocate is used by law firms, personal injury attorneys, mass tort lawyers, workers compensation specialists, veterans affairs attorneys, and legal professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 129 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartAdvocate - **Location**: Port Washington, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Billing & Invoicing - CRM - Calendar Management - Calendar Sync - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Configurable Workflow - Conflict Management - Contact Management - Contract/License Management - Court Rules-Based Scheduling - Data Management - Document Capture - Document Generation - Document Management - Document Storage - Electronic Signature - Email Management - Evidence Management - Expense Tracking - For Legal Professionals - Forms Management - Full Text Search - Goal Setting/Tracking - Incident Management - Intake Management - Legal Case Management - Mobile Access - Referral Management - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Staff Calendar - Status Tracking - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Tracking - Workflow Management ## Integrations (28 total) - Alert Communications - Blazeo - CTM - CallRail - Case Status - Confido Legal - Denovo - Docubee - Docusign - Elaw - Foundation AI - Hona - Intaker - Keap - Kenect ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Legal Case Management Software](https://www.capterra.co.nz/directory/20040/legal-case-management/software) ## Related Categories - [Legal Case Management Software](https://www.capterra.co.nz/directory/20040/legal-case-management/software) - [Legal Document Management Software](https://www.capterra.co.nz/directory/10049/legal-document-management/software) - [Law Practice Management Software](https://www.capterra.co.nz/directory/20038/law-practice-management/software) - [Investigation Management Software](https://www.capterra.co.nz/directory/30572/investigation-management/software) - [Legal Calendar Software](https://www.capterra.co.nz/directory/30577/legal-calendar/software) ## Alternatives 1. [Clio](https://www.capterra.co.nz/software/105428/clio) — 4.7/5 (1738 reviews) 2. [LEAP](https://www.capterra.co.nz/software/147413/leap) — 4.3/5 (545 reviews) 3. [Neos](https://www.capterra.co.nz/software/58931/neos) — 4.4/5 (203 reviews) 4. [8am MyCase](https://www.capterra.co.nz/software/115613/mycase) — 4.6/5 (807 reviews) 5. [8am CasePeer](https://www.capterra.co.nz/software/156217/casepeer) — 4.8/5 (216 reviews) ## Reviews ### "Easily keep track of thousands of cases\!" — 5.0/5 > **Chandler B.** | *19 August 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like the the task system the most. I get a daily report of what I need to do that day on top of all unfinished tasks and how long they have been pending. > > **Cons**: It takes a little bit to get used to. I thought the emails I saved in the file were deleted only to find an icon I clicked to exclude emails. Clicked it back on and I had everything I was looking for. > > The program made it easy for me to personally oversee over 2000 cases. Everything from case stage to type makes it all the more easier to keep everything oragnized. ----- ### "SmartAdvocate Review" — 5.0/5 > **Justin** | *13 November 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: The customer support and advanced features. > > **Cons**: Switching from an old system and having to learn a new case system. > > My overall experience has been good. The experience has supported my own communication with clients. The software also encourages me to perform my job duties better, ultimately rewarding me by being familiar with the software and more efficiently doing job duties. ----- ### "SmartAdvocate - Great functionality" — 4.0/5 > **Nick** | *9 January 2026* | Law Practice | Recommendation rating: 6.0/10 > > **Pros**: SmartAdvocate has great functionality. Each tool is intuitive and easy to learn to use. I also love how SmartAdvocate displays the case notes on the main page and that overall layout. > > **Cons**: I wish SmartAdvocate organized the case documents into folders, instead of just one long list. I also wish they were a little faster responding to tickets reporting issues/bugs. > > My overall experience with SmartAdvocate is positive. It is efficient and effective. I would recommend it to any law firm looking for a case management software that gets the job done. ----- ### "Efficient and Powerful Case Management System" — 5.0/5 > **Alexandra** | *7 March 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: SmartAdvocate is a very comprehensive case management system that helps keep all case information organized in one place. I especially like how it allows us to track tasks, documents, notes, and communications within the same platform. The ability to customize workflows and templates also makes it easier to manage a large caseload and maintain efficiency. > > **Cons**: The system can feel a bit overwhelming at first because it has many features and customization options. > > Overall, my experience with SmartAdvocate has been very positive. It is a powerful tool for managing cases, tracking deadlines, and keeping communication and documents organized. Once you become familiar with the system, it significantly improves workflow and helps teams handle cases more efficiently. ----- ### "Software Review" — 5.0/5 > **Dawn** | *28 January 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about SmartAdvocate is the organization of the files/ cases. Easy to find documents. > > **Cons**: There is really only one thing I don't like about SmartAdvocate and that is that the left side is not the same for every case. > > So far, my overall experience with SmartAdvocate has been wonderful. The customer support is great. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.nz/software/131579/smartadvocate?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/131579/smartadvocate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data