--- description: Learn more about Chargebee price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.co.nz/software/131433/chargebee Page: 1 / 6\ Next: [Next page](https://www.capterra.co.nz/software/131433/chargebee?page=2) > Cloud-based billing and monetization platform that helps businesses streamline revenue operations and manage subscription models. > > Verdict: Rated **4.3/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Chargebee? It is designed for SMBs, mid-market and enterprise businesses across industries such as eCommerce, subscription commerce, telecom and edia, coworking spaces, IoT, and non-profits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 118 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Chargebee - **Location**: Walnut, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$7,188.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Andorra, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong SAR China, Hungary and 29 more ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Alerts/Notifications - Bank Reconciliation - Billing & Invoicing - Cancellation Management - Contact Database - Contract/License Management - Customisable Invoices - Customizable Rules - Debit/Credit Card Processing - Discount Management - Dunning Management - Invoice Processing - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Online Payments - PCI Compliance - Payment Gateway Integration - Payment Processing - Product Catalog - Real-Time Data - Receivables Ledger - Recurring/Subscription Billing - Refund Management - Reminders - Reporting & Statistics - Reporting/Analytics - Revenue Recognition - Self Service Portal - Subscription Management - Subscription Plan Management - Tax Calculation - Third-Party Integrations - Usage Tracking/Analytics ## Integrations (48 total) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... and 33 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.co.nz/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.co.nz/directory/30015/billing-and-invoicing/software) - [Recurring Billing Software](https://www.capterra.co.nz/directory/30927/recurring-billing/software) - [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software) - [Subscription Management Software](https://www.capterra.co.nz/directory/31657/subscription-management/software) - [Revenue Recognition Software](https://www.capterra.co.nz/directory/33615/revenue-recognition/software) ## Alternatives 1. [Xero](https://www.capterra.co.nz/software/169561/xero) — 4.4/5 (3330 reviews) 2. [PayPal](https://www.capterra.co.nz/software/179251/paypal) — 4.6/5 (26683 reviews) 3. [QuickBooks Online](https://www.capterra.co.nz/software/141374/quickbooks-online) — 4.3/5 (8544 reviews) 4. [Abby](https://www.capterra.co.nz/software/1036470/abby) — 4.7/5 (604 reviews) 5. [QuickBooks Enterprise](https://www.capterra.co.nz/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews) ## Reviews ### "A Reliable Billing Platform That Cut Our Manual Work Substantially" — 4.0/5 > **Christopher** | *19 August 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: The NetSuite integration has been easy to work with — the sync holds up without much hand-holding, and billing data lands in the GL cleanly. Customer support has also been a strong point; responses come back quickly and the reps generally understand the product well enough to resolve issues on the first pass rather than bouncing us around. The rev rec module has been the biggest win, taking schedules that used to live in spreadsheets and handling them systematically, which saves meaningful time at close and cuts down on manual error. > > **Cons**: Reporting is the weak spot. It's not the most intuitive interface, and pulling the specific cuts of data we want takes more clicks and workarounds than it should. That said, it generally has all the reporting we need — it's just not the easiest to get to. ----- ### "Good Subscription Platform but Flexibility and Reporting could be improved" — 4.0/5 > **Janice** | *22 September 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Subscription management is generally easy to work with and provides the functionality we need to manage recurring billing. The customer portal has improved significantly over the years, and the HubSpot integration has been particularly useful for our team. > > **Cons**: Reporting is one of the weaker areas for us. Reporting is primarily subscription-based rather than customer-based, which has created challenges for the way we need to analyze our business. We have also had difficulty getting the QBO integration configured in a way that works well for our specific accounting processes. There can also be some limitations around subscription changes. For example, when we need to credit or remove a specific line item, the system doesn't always behave as expected. The email functionality could also be more flexible. Certain subscription changes, such as updating a PO name or changing a start date, can trigger customer emails without clearly showing what was actually changed, which can create confusion. It would be helpful to have more control over which types of subscription changes trigger emails. > > Chargebee has been a good subscription management solution for our business over the years. Subscription management is generally strong, and the integration with HubSpot has worked well for our team. Chargebee has also made meaningful improvements to the customer portal functionality, which has helped it fit our needs better over time. There are areas where we'd like more flexibility—particularly reporting, accounting integrations, subscription adjustments, and email controls—but overall it has been a valuable part of our billing infrastructure. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 July 2025* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Cons**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27 July 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Cons**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Chargebee Review" — 4.0/5 > **Tim** | *29 September 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Onboarding was excellent. Thanks Rohit\! System is reliable if slightly quirky for our current purposes. > > **Cons**: Hard to configure complex subscription renewal logic. Reporting is not as robust as we'd like it to be. > > Good for what we need. Onboarding was super custom and helped us feel comfortable with the product as a whole. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.nz/software/131433/chargebee?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/131433/chargebee) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data