---
description: Learn more about IssueDesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IssueDesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Audit Software](/directory/30664/audit/software) > [IssueDesk](/software/1312940/IssueDesk)

# IssueDesk

Canonical: https://www.capterra.co.nz/software/1312940/IssueDesk

> Cloud-based order issue tracking app for Shopify merchants, centralizing issue management within the Shopify admin dashboard.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses IssueDesk?

Small to midsize e-commerce businesses operating on the Shopify platform that require a dedicated solution for managing and tracking order issues.

## About the vendor

- **Company**: Fantasium Media

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Audit Planning
- Compliance Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Audit Software](https://www.capterra.co.nz/directory/30664/audit/software)

## Alternatives

1. [HSI Donesafe](https://www.capterra.co.nz/software/141558/donesafe) — 4.8/5 (96 reviews)
2. [Mitti (by SafetyCulture)](https://www.capterra.co.nz/software/141080/iauditor) — 4.6/5 (356 reviews)
3. [Digital Integrated Management System](https://www.capterra.co.nz/software/68590/enterprise-process-center-epc) — 4.8/5 (24 reviews)
4. [ManageEngine ADAudit Plus](https://www.capterra.co.nz/software/210774/adaudit-plus) — 4.5/5 (104 reviews)
5. [Sentrient](https://www.capterra.co.nz/software/158723/workplace-compliance-system) — 4.7/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1312940/IssueDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10264070/IssueDesk/> |
| en-AE | <https://www.capterra.ae/software/1312940/IssueDesk> |
| en-AU | <https://www.capterra.com.au/software/1312940/IssueDesk> |
| en-CA | <https://www.capterra.ca/software/1312940/IssueDesk> |
| en-GB | <https://www.capterra.co.uk/software/1312940/IssueDesk> |
| en-IE | <https://www.capterra.ie/software/1312940/IssueDesk> |
| en-IL | <https://www.capterra.co.il/software/1312940/IssueDesk> |
| en-IN | <https://www.capterra.in/software/1312940/IssueDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1312940/IssueDesk> |
| en-SG | <https://www.capterra.com.sg/software/1312940/IssueDesk> |
| en-ZA | <https://www.capterra.co.za/software/1312940/IssueDesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"IssueDesk","description":"IssueDesk is a cloud-based Shopify app built for tracking and managing order issues directly within the Shopify admin environment. It gives merchants a centralized dashboard to monitor and handle order-related problems without leaving their existing Shopify workspace.\n\nBusinesses use IssueDesk to keep order issues organized in one place, reducing the need to switch between tools or platforms. The dashboard provides a clear view of outstanding issues, helping store teams stay on top of order problems as they arise.\n\nIssueDesk is best suited for small to midsize Shopify merchants in e-commerce who need a straightforward way to manage order issues from within their existing Shopify admin.","image":"https://images.g2crowd.com/display-layer-screenshots/2116186/14a6904eafedcb39c37bb9f180437709568feed1f812b8e5171bbf414cf8ec02.png","url":"https://www.capterra.co.nz/software/1312940/IssueDesk","@id":"https://www.capterra.co.nz/software/1312940/IssueDesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/software/1312940/IssueDesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is IssueDesk?","@type":"Question","acceptedAnswer":{"text":"IssueDesk is a cloud-based Shopify app built for tracking and managing order issues directly within the Shopify admin environment. It gives merchants a centralized dashboard to monitor and handle order-related problems without leaving their existing Shopify workspace.Businesses use IssueDesk to keep order issues organized in one place, reducing the need to switch between tools or platforms. The dashboard provides a clear view of outstanding issues, helping store teams stay on top of order problems as they arise.IssueDesk is best suited for small to midsize Shopify merchants in e-commerce who need a straightforward way to manage order issues from within their existing Shopify admin.","@type":"Answer"}},{"name":"Who Uses IssueDesk?","@type":"Question","acceptedAnswer":{"text":"Small to midsize e-commerce businesses operating on the Shopify platform that require a dedicated solution for managing and tracking order issues.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1312940/IssueDesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Audit Software","position":2,"item":"/directory/30664/audit/software","@type":"ListItem"},{"name":"IssueDesk","position":3,"item":"/software/1312940/IssueDesk","@type":"ListItem"}]}]}
</script>
