---
description: Learn more about DialNext price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DialNext Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [DialNext](/software/1311918/DialNext)

# DialNext

Canonical: https://www.capterra.co.nz/software/1311918/DialNext

> Cloud-based customer communication platform for managing business calls and SMS via mobile app, desktop app, or browser with call.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses DialNext?

Businesses of any size that manage customer communications via calls and SMS, including remote, in-office, and hybrid teams across industries.

## About the vendor

- **Company**: DialNext

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: DialNext is a cloud communication platform for growing teams, combining business calling, SMS, call routing, CRM integrations, analytics, and conversation intelligence. Plans start at $29/user/month when billed monthly or $23/user/month when billed annually. Pro is $49/user/month monthly or $40/user/month annually. An optional AI add-on is available for $8/user/month and includes AI call summaries, smart chapters, and sentiment analysis. All plans include a 7-day free trial. Annual billing saves 20%.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Denmark, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, Puerto Rico, Romania, Spain, Sweden, Switzerland and 3 more

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (468 reviews)
2. [ICTContact](https://www.capterra.co.nz/software/191194/ictcontact) (0 reviews)
3. [Webex Suite](https://www.capterra.co.nz/software/733/webex) — 4.4/5 (7417 reviews)
4. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4094 reviews)
5. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2216 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1311918/DialNext)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10263044/DialNext/> |
| en-AE | <https://www.capterra.ae/software/1311918/DialNext> |
| en-AU | <https://www.capterra.com.au/software/1311918/DialNext> |
| en-CA | <https://www.capterra.ca/software/1311918/DialNext> |
| en-GB | <https://www.capterra.co.uk/software/1311918/DialNext> |
| en-IE | <https://www.capterra.ie/software/1311918/DialNext> |
| en-IL | <https://www.capterra.co.il/software/1311918/DialNext> |
| en-IN | <https://www.capterra.in/software/1311918/DialNext> |
| en-NZ | <https://www.capterra.co.nz/software/1311918/DialNext> |
| en-SG | <https://www.capterra.com.sg/software/1311918/DialNext> |
| en-ZA | <https://www.capterra.co.za/software/1311918/DialNext> |

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