---
description: Learn more about TeleTracking price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeleTracking Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Patient Management Software](/directory/30780/patient-management/software) > [TeleTracking](/software/130882/bedtracking)

# TeleTracking

Canonical: https://www.capterra.co.nz/software/130882/bedtracking

> We changed the way health systems think about and manage patient care: more Health System Command Centers than other vendors combined.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TeleTracking?

Large and complex hospital health systems with lack of overarching transparency and communication. Our solutions bring unity to siloed systems and processes with our proven best practice tactics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeleTracking Technologies
- **Location**: Pittsburgh, US
- **Founded**: 1990

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact TeleTracking Technologies for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Patient Management
- Patient Monitoring

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Management Software](https://www.capterra.co.nz/directory/30780/patient-management/software)

## Related Categories

- [Patient Management Software](https://www.capterra.co.nz/directory/30780/patient-management/software)
- [Patient Case Management Software](https://www.capterra.co.nz/directory/30590/patient-case-management/software)

## Alternatives

1. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (853 reviews)
2. [ClinicSense](https://www.capterra.co.nz/software/178722/clinicsense) — 4.8/5 (651 reviews)
3. [BestoSys](https://www.capterra.co.nz/software/144398/bestosys) — 4.8/5 (293 reviews)
4. [Pabau](https://www.capterra.co.nz/software/140062/pabau-crm) — 4.6/5 (617 reviews)
5. [EHRYourWay](https://www.capterra.co.nz/software/118789/ehr-your-way) — 4.9/5 (527 reviews)

## Reviews

### "Great app for work" — 5.0/5

> **Verified Reviewer** | *9 January 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, notifications for patient flow
> 
> **Cons**: Not so much an app issue but it network is not reliable then we have connection issues

-----

### "Great Application" — 4.0/5

> **Naila** | *16 October 2017* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Vast variety of reports you need to follow up on all concerns. Real time data and the ability to organize tabs to arrange your screen to customize what you would like to see in which order.
> 
> **Cons**: Can become a long complicated process when you are trying to add/delete new data from the system. Also when you try to play voice messages from jobs that have been entered into the system greater than a month or two ago, you cannot play back the voice messages.
> 
> Easy system.

-----

### "Marketing Rules the TeleTracking Organization" — 3.0/5

> **Ted** | *30 January 2019* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It works, but it is slow and becoming cumbersome to update and maintain.
> 
> **Cons**: It is older technology not easily updated.  No investment in BedTracking or Transport for 8 - 10 years.  Interface can be difficult and only 20 patient attributes is allowed.  The last two version updates were flawed and no primary investment in testing occurred. TeleTracking should realize it is first and foremost an application software company and not a marketing company.  For the last 3 - 4 years, we feel as if the story provided by the company is initially good, but then it becomes frayed with different stories and the reality of when the product is delivered disappoints.  TeleTracking should decide if it is a marketing company that outsources IT development that delivers an average cookie cutter product or an application company that can produce a superior product.   Because every time we asked for enhancements or a change to the overall color because the latest version is blinding, the marketing team won the debate about what is to be delivered rather than listening to the customer base about their needs.  Additionally, when we talk about partnership, the decision to not tell us that a flawed version was installed and to let us struggle with hotfix after hotfix to fix all the issues was not on any level what can be called a partnership.
> 
> We do like the data being derived from the application.  Although, some of the data is very difficult to obtain and the tool to display is dated.

-----

### "TeleTracking Works" — 5.0/5

> **Harmony** | *31 January 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to customize to your organization's needs and obtain data to drive performance improvement.
> 
> **Cons**: It is challenging to implement the downtimes required for upgrades.
> 
> TeleTracking is more than a patient flow solution, it is an operational necessity.

-----

### "Great Product" — 5.0/5

> **Alyssa** | *7 December 2016*
> 
> Extremely easy to use, even for someone who is not technologically inclined. Easy to be an admin for the software as well, the help desk can handle most issues that come up.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/130882/bedtracking)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/130882/BedTracking/> |
| en-AE | <https://www.capterra.ae/software/130882/bedtracking> |
| en-AU | <https://www.capterra.com.au/software/130882/bedtracking> |
| en-CA | <https://www.capterra.ca/software/130882/bedtracking> |
| en-GB | <https://www.capterra.co.uk/software/130882/bedtracking> |
| en-IE | <https://www.capterra.ie/software/130882/bedtracking> |
| en-IL | <https://www.capterra.co.il/software/130882/bedtracking> |
| en-IN | <https://www.capterra.in/software/130882/bedtracking> |
| en-NZ | <https://www.capterra.co.nz/software/130882/bedtracking> |
| en-SG | <https://www.capterra.com.sg/software/130882/bedtracking> |
| en-ZA | <https://www.capterra.co.za/software/130882/bedtracking> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"TeleTracking","description":"TeleTracking has changed the way health systems think about and manage patient care. Our solutions act as an operational overlay providing automation and visibility across complex multi-hospital/multi-EMR systems to move patients safely and efficiently from admission to discharge. Over ten years ago, we also recognized the benefits of a centralized approach to managing patient flow and led the development of more than 100 Health System Command Center models across the US and UK.","url":"https://www.capterra.co.nz/software/130882/bedtracking","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/130882/bedtracking#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":4.4},"operatingSystem":"Cloud, Windows, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/130882/bedtracking#faqs","mainEntity":[{"name":"What Is TeleTracking?","@type":"Question","acceptedAnswer":{"text":"TeleTracking has changed the way health systems think about and manage patient care. Our solutions act as an operational overlay providing automation and visibility across complex multi-hospital/multi-EMR systems to move patients safely and efficiently from admission to discharge. Over ten years ago, we also recognized the benefits of a centralized approach to managing patient flow and led the development of more than 100 Health System Command Center models across the US and UK.","@type":"Answer"}},{"name":"Who Uses TeleTracking?","@type":"Question","acceptedAnswer":{"text":"Large and complex hospital health systems with lack of overarching transparency and communication. Our solutions bring unity to siloed systems and processes with our proven best practice tactics.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Management Software","position":2,"item":"/directory/30780/patient-management/software","@type":"ListItem"},{"name":"TeleTracking","position":3,"item":"/software/130882/bedtracking","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/130882/bedtracking#breadcrumblist"}]}
</script>