ZipRecruiter

ZipRecruiter

by ZipRecruiter

Who Uses ZipRecruiter?

Over one million businesses, of all sizes, have used ZipRecruiter to find top talent.

What Is ZipRecruiter?

ZipRecruiter is a leading online employment marketplace. Unlike other job boards, ZipRecruiter doesnt rely on candidates searching for your job. Instead, its industry-leading AI matching technology finds the best matches for your job and invites them to apply. The benefits? More quality candidates and reduced time to hire. In fact, 80% of employers who post on ZipRecruiter get a quality candidate through the site within the first day.

ZipRecruiter Details

ZipRecruiter

http://www.ziprecruiter.com

Founded 2010

ZipRecruiter Pricing Overview

ZipRecruiter does not have a free version but does offer a free trial. See additional pricing details for ZipRecruiter below.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Documentation

Support

Business Hours

Online

ZipRecruiter Features

Applicant Tracking Systems
Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Application Management
Billing & Invoicing
Built-in ATS
Discount / Package Management
Employer Accounts
Job Management
Job Marketplace
Matching Engine
Resume Posting
Resume Search
Assessments
Background Screening
Billing & Invoicing
CRM
Candidate Management
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

ZipRecruiter Reviews

Showing 5 of 6,605 reviews

Overall
4.1/5
Ease of Use
4.3/5
Customer Service
4.1/5
Features
4.1/5
Value for Money
4/5

The best tool to recruit the high callibre candidates.

Reviewed on 22/07/2019
John N.
Talent Acquisition/Recruiting Extraordinaire
Information Technology & Services, 10,001+ Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have gained much of the benefits from the whole recruiting procedure which had allowed me to gain more insights about the right candidates and connecting me with them. It allows me to filter the high caliber candidates in a more efficient way rather than the standard channels which only brings out the available individuals. It always led me towards making the right choices for me as well as for my company.

Pros: The overall effectiveness of this tool depends on whom and from which industry sector you are trying to hire the candidates. There are some productive results from few campaigns and quite low for the other ones. Well, it is quite easy to post the required position without any kind of struggle at all and within few minutes its starts infiltrating the appropriate candidates for you. The ads are most visually pleasing and attracts more audience with creative content lines. We can also filter the right candidate for us by targeting specific candidates, location, education and experience. It is great recruiting tool specifically for the recruiters allowing them to improve the efficiency of their work.

Cons: This tool brings itself some serious issues that requires the attention of the users and the management. The foremost thing that requires utmost improvement is their own customer support which always doesn't responds to us in more directly way. They always try to lure us with some hefty pricey plans which are not even required at all. There's also abundance of notifications and alerts that we have to sort out manually. The recruiting process is somehow simplified with this tool but it is mostly same like mailing approach and not anything much better.

Vendor Response

by ZipRecruiter on 23/07/2019

Hi John,

Thank you for taking the time to provide us with feedback. We at Ziprecruiter want you to know that we want to provide the best customer service to you. We are also pleased you feel we are the best tool to recruit in hiring high caliber candidates.

We are also glad to see that the ads are pleasing visible and can apply for positions within minutes.

If you ever need anything else, our team is available to you 24/7!

Dionne
ZipRecruiter
Customer Care

For when you need a job, or a new employee, in a zip...

Reviewed on 20/08/2019
Brian H.
Graduate
Higher Education, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It gets exhausting submitting applications for available positions now that virtually all employers application process is now online. Having to enter the same information, over and over, turns the job hunt from being a propitious event full of hope and promise into a dull, dreary task full of monotony. Many times I have found a position I am very interested in and would qualify for, but end up not applying simply out of dread. As a result, many companies have missed out on the best employee for the job: me! ZipRecruiter turns the job hunt experience around on its head. It's based on the premise that today's fast-paced business environment leaves prospective applicants little time and impetus to apply for the open positions employers need to fill. In order to attract the best candidates for listed openings - many of whom are already employed and have time constraints - the new user on ZipRecruiter's platform "applies" for a "job" in the form of filling out their profile. From there, the user simply needs to peruse job listings, and when something of interest is found, he or she clicks on "apply" and for most positions, that's it, they are done - in a zip! Employers receive the profile data which serves as the application for the posted job, and their unique approach facilitates finding the best candidates for the position.

Pros: As a project work employee that relies on my employer being awarded relevant contracts, my job search for more permanent, suitable employment has been sporadic but ongoing for several years now. ZipRecruiter turns an otherwise off-putting chore into a simple, easy task, that lets the busy professional apply for job openings with one click and that's it for most listed positions.

Cons: ZipRecruiter's algorithm for recommendations matching job seekers with job openings could use some fine-tuning.

Vendor Response

by ZipRecruiter on 21/08/2019

Hello Brian,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. We try to make finding a job as easy as possible. Good luck in your job search and thank you for letting Ziprecruiter be part of it. If you need any assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7

Kind Regards,

Tier II Support

Quality vs. Quantity

Reviewed on 18/02/2020
Jamie P.
Executive Assistant
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Searching for a qualified candidate for open jobs can be a hassle. It seems that writing a resume is becoming a dying art. Personally, I remember being taught how to properly write my resume in High School and know that there are many, many templates available with just a quick Google search. However, in the instances where I was in charge of recruitment, I was faced with a dearth of properly-written resumes. I know, you're probably thinking, "Please stop being such a pretentious git; resumes do not technically NEED to be one-page, in grammatically-correct bulleted format." But consider: I'm hiring for positions where the ideal candidate needs to actually use words (properly, no less!) and needs to present a professional front when dealing with our clients. I simply cannot put my backing to a candidate that can't spell, has no idea what proper grammar might even resemble, and can't follow a simple template to create a resume. That's the nice thing about Zip Recruiter. Unlike other free, online resume-housing platforms, I've found that the applicant using Zip Recruiter is far more likely to have a proper, real resume, and not a loose collection of words masquerading as employment history. Plus, it is extremely easy to post available jobs and their descriptions. I also very much enjoy that we as a company are able to tailor our package to our needs. Do we only need to keep a handful of jobs active at any given time? They have a package for that.

Cons: I'd like to actually continue my thought from the "pros" section because I ran out of space. I really love that they have a tailored package for every conceivable recruitment level. Part of what our FULL-SERVICE agency does for our clients is post job listings. Because we are able to tailor the level of available listing slots we have, it is very easy for us to keep our clients' available positions front and center. Additionally, it is super convenient to be able to assign the clients' email address(es) to individual listings. This means that I don't have to micromanage the incoming resumes; they are automatically sent to the proper person. When you are juggling many things at once, not having to do something as mundane as forwarding incoming resumes out to the proper recipient is refreshing.

Vendor Response

by ZipRecruiter on 21/02/2020

Hi Jamie!

Thank you so much for sharing your valuable feedback and wonderful experience with ZipRecruiter!

Our goal is to bring job seekers and employers, together. Our cutting edge technology is designed to make the hiring process as seamless as possible for our users.

Additionally, our customer care team is dedicated and ready to assist at any time! The team is available 24/7, so please always feel welcome to contact us for questions or concerns.

Thank you for letting us be a part of your hiring journey!

Best,
TC
Customer Experience

ZipRecruiter for finding talent versus finding work

Reviewed on 12/12/2019
Scott S.
Director of Sales and Marketing
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Good as an employer, but not as a candidate. If looking for talent I recommend using them.

Pros: It`s a very good tool for uncovering candidates. Like all others, you take the good with the bad, but when I have used the tool in the past, I have been successful in making hires, some of whom were top-performers.

Cons: For the job seeker, the tool is not intuitive. When I have used it in my personal job searches, I received a lot of irrelevant leads, many of which were too junior or not at all related to my background. I even had a couple of sketchy opportunities come my way, but did not see an easy way to communicate with ZipRecruiter.

Vendor Response

by ZipRecruiter on 21/12/2019

Hello Scott,

Thank you for sharing your review from both perspectives of a job seeker and employer. We value your feedback and offer 24/7 support for employers and job seekers too. We are glad to hear that you have made some great hires for some top performers on ZipRecruiter and we do our best to bring great talent to your job ads. We understand your concern with relevant positions on the job seeker platform and we have an alerts page with job title matching in which you can enter skill words to target the type of job you are seeking and this will send you alerts relevant to your search. Thanks for pointing that out and job seekers are able to email us directly at [email protected] for account support. Thanks for recommending our employer platform for those who are looking to post jobs and get great candidates. If you have any other concerns please reach out to us at 877-252-1062 and we will gladly assist you.

Leticia, Tier III Support
Customer Success Team

Not a big fan

Reviewed on 7/01/2020
Verified Reviewer
vp
Retail, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Not great, it is a great sales organization but there are more effective and cheaper solutions.

Pros: It was extremely user friendly and flashy with it's design and layout. The customer advocates were knowledgeable and very quick to respond.

Cons: It was extremely expensive. Not only did you pay a regular fee you had to boost the posts so much that it was cost prohibitive and each conversation resulted in the advocate telling you to spend more money. When we were paying thousands and not receiving qualified candidates we pulled the plug.

Vendor Response

by ZipRecruiter on 9/01/2020

Hi,

Thanks for taking the time to review ZipRecruiter. We are sorry to hear you did not have a good experience using our service.

The last thing we want is for you to feel pressured into purchasing add-ons such as Traffic boosts in order to have success on our platform. I apologize if this was the experience you had while with us.

You should not need to spend more and more money to have success on ZipRecruiter. However, making sure your ad is optimized and using the tools and features we offer on the website are keys to success.

If you would like to try our service again at any point we would love to take the time to help you optimize your ads. Please reach out to our Customer Success team at 877-252-1062 or [email protected] We are available 24/7 and would be more than happy to assist!

Kind Regards,
Andrew
Tier II Support