GreenRope

Full-featured

Pros:

I love how comprehensive it is and how well it has been thought through.

Cons:

I think it's lagging compared to what is coming out now. They need to look at the feature set as compared to something like High Level and ensure they are on-par.

Best CRM platform on the market

Comments: -Tracking and Ranking
-Customization
-Run multiple businesses
-Different users can have access to all or different contacts

Pros:

-Tracking and Scoring / Ranking Ability -Customization of Home Widgets -You can run multiple businesses out of it -Security and Customization

Cons:

-You can not send emails with attachments. -When you are in the Activity feed it does not show the phone number of the contact..just the contact name and email address...you have to go in to the contact information to retrieve it.

Overall, it's been just OK. It gets the job done but not always a great experience

Comments: The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Pros:

Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.

Cons:

It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.

useful, but clunky

Pros:

Easy to use on a daily basis. functions appropriately. Good tracking features. Easy to add contacts to the general list. I get useful responses and it's easy for contacts to unsubscribe if necessary.

Cons:

extra features beyond the emailing list don't seem to function. Dislike having to check in with customer service every so often to prove i'm a real person. Wish managing the contact list into subgroups was easier and more intuitive.

The software is alright. could use better search and filter function with the mobile app

Pros:

the software works well on a desktop, lets you set up very nice tags to help search, and lets you research contact

Cons:

The search funtionallity would often not work. when looking for contacts, many dont show up. the mobile app couldn't really search by Tags, and wasn't very intuitive on making appointments. there was no "search near me" function. if a user unsubscribed from email, i could no longer find the contact without major digging