--- description: Learn more about Zapier price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapier Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Data Integration Tools](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.co.nz/software/130182/zapier Page: 1 / 124\ Next: [Next page](https://www.capterra.co.nz/software/130182/zapier?page=2) > Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. > > Verdict: Rated **4.7/5** by 3057 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zapier? Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3057 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapier - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29.99 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Business Process Automation - Collaboration Tools - Compliance Management - Dashboard - Data Management - Data Security - Database Support - Deployment Management - Drag & Drop - Integration Management - Integrations Management - Multiple Data Sources - No-Code - Pre-built Connectors - Process Modeling & Designing - Task Management - Templates - Third-Party Integrations - Visual Modeling - Workflow Configuration - Workflow Management ## Integrations (127 total) - 123FormBuilder - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Asana - Basecamp - BigCommerce - Bitbucket - Box - Brevo - Buffer - Calendly ... and 112 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Data Integration Tools](https://www.capterra.co.nz/directory/8/integration/software) ## Related Categories - [Data Integration Tools](https://www.capterra.co.nz/directory/8/integration/software) - [No Code Platforms](https://www.capterra.co.nz/directory/32095/no-code-platform/software) - [Low Code Development Platforms](https://www.capterra.co.nz/directory/31756/low-code-development-platform/software) - [iPaaS Software](https://www.capterra.co.nz/directory/32296/ipaas/software) - [Cloud Integration Software](https://www.capterra.co.nz/directory/30852/cloud-management/software) ## Alternatives 1. 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[Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23558 reviews) ## Reviews ### "Automating Processes Through Zapier" — 5.0/5 > **Josiah** | *22 April 2025* | Recreational Facilities & Services | Recommendation rating: 8.0/10 > > **Pros**: I love that it has so many different software that it integrates with, alongside its built in sorting features which helps when the info you receive from all the different software can be sorted easily to only extract what you are after. > > **Cons**: I think its a shame that the free version doesn't allow multi step "Zaps" as in most cases you wont have one step "Zaps" so therefore you need the paid version even if you have little usage of the software. > > Overall it has been great to use and implement, it has saved myself and the team hours of extra admin and automated processes that were mind-numbing. ----- ### "Child's play once you've read the manual\! ✨" — 5.0/5 > **Ayushi D** | *15 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Zapier feels like child’s play once you go through the walkthrough\! I just make sure to have the details ready for the two apps I want to connect, and voilà—after a few quick steps, my automation is all set up. Have been using it for both personal \& client projects :)✨ > > **Cons**: Cost is an issue sometimes, for a solo entrepreneur/freelancer like me. ----- ### "Save time + automate your manual processes with Zapier\!" — 5.0/5 > **Ali** | *3 June 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Zapier makes it easy to create custom automations that solve complex problems cost effectively\! Their AI helps cut time building automations by 75%\! I also appreciate that their AI helps troubleshoot zaps\! My favorite feature is that you can actually explore your Zap runs and Zapier will show you successful runs or why a Zap failed. This has made troubleshooting so easy for clients\! > > **Cons**: I have had issues with software API blocking Zap's effectiveness. AI did help me create a work around to still create the automation we needed. > > We set up Zapier often for clients to trigger marketing or project management operations. Our clients love how easy it is to connect softwares and it saves them manual entry time\! ----- ### "Poor customer service" — 2.0/5 > **Homan** | *22 May 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **Cons**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- ### "Automation glue that quietly connects our property management tools" — 5.0/5 > **Kartikeya** | *17 April 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows. It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates and then adjust them for our property management use cases. For a lean team, that means we can “hire automation” instead of hiring another admin just to move information between systems. > > **Cons**: On the downside, pricing does ramp up as you add more Zaps and volume, and you have to watch task counts if you’re connecting multiple apps across a growing portfolio. More advanced workflows can also get complex to debug—especially when there are conditional steps or multiple branches—and support/documentation sometimes require a bit of digging when something breaks > > Overall, Zapier has become a quiet but important part of how we run Minikaal—handling the repetitive connective work between our property, accounting, and collaboration tools so the team can focus on higher‑value tasks. I’d recommend it to other small property management and service businesses that juggle several cloud apps and want automation without hiring a developer or maintaining custom scripts. ----- Page: 1 / 124\ Next: [Next page](https://www.capterra.co.nz/software/130182/zapier?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/130182/zapier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data