---
description: Learn more about Zapier price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zapier Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Data Integration Tools](/directory/8/integration/software) > [Zapier](/software/130182/zapier)

# Zapier

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> Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.
> 
> Verdict: Rated **4.7/5** by 3039 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zapier?

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3039 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zapier
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Business Process Automation
- Collaboration Tools
- Compliance Management
- Dashboard
- Data Management
- Data Security
- Database Support
- Deployment Management
- Drag & Drop
- Integration Management
- Integrations Management
- Multiple Data Sources
- No-Code
- Pre-built Connectors
- Process Modeling & Designing
- Task Management
- Templates
- Third-Party Integrations
- Visual Modeling
- Workflow Configuration
- Workflow Management

## Integrations (126 total)

- 123FormBuilder
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Airtable
- Alchemer
- Asana
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brevo
- Buffer
- Calendly

... and 111 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Data Integration Tools](https://www.capterra.co.nz/directory/8/integration/software)

## Related Categories

- [Data Integration Tools](https://www.capterra.co.nz/directory/8/integration/software)
- [No Code Platforms](https://www.capterra.co.nz/directory/32095/no-code-platform/software)
- [Low Code Development Platforms](https://www.capterra.co.nz/directory/31756/low-code-development-platform/software)
- [iPaaS Software](https://www.capterra.co.nz/directory/32296/ipaas/software)
- [Cloud Integration Software](https://www.capterra.co.nz/directory/30852/cloud-management/software)

## Alternatives

1. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5704 reviews)
2. [viaSocket](https://www.capterra.co.nz/software/1066020/viasocket) — 4.8/5 (628 reviews)
3. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15291 reviews)
4. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13536 reviews)
5. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23469 reviews)

## Reviews

### "Automating Processes Through Zapier" — 5.0/5

> **Josiah** | *22 April 2025* | Recreational Facilities & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I love that it has so many different software that it integrates with, alongside its built in sorting features which helps when the info you receive from all the different software can be sorted easily to only extract what you are after.
> 
> **Cons**: I think its a shame that the free version doesn't allow multi step "Zaps" as in most cases you wont have one step "Zaps" so therefore you need the paid version even if you have little usage of the software.
> 
> Overall it has been great to use and implement, it has saved myself and the team hours of extra admin and automated processes that were mind-numbing.

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### "My Automation Helper" — 5.0/5

> **Faiz** | *15 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Zapier is magic for my workflow. It integrates my Jotform with Google Sheets for free. I no longer have to copy and paste information. Saves me hours of boring manual effort each and every week. It is amazing.
> 
> **Cons**: This can get expensive if you have lots of “Zaps” running. One connection fails, and sometimes I don’t know why. Creating complex workflows is a bit tricky and will take some experimentation. The “pro” features are expensive for a student.
> 
> It’s the most powerful thing to connect all sorts of different apps. And it’s worth every penny, expensive as the split second you finally get back to yourself. It automates my research process. I recommend it for automating just about anything digital that you have to do over and over again.

-----

### "In-depth automations at the tip of your finger" — 5.0/5

> **Victor** | *22 September 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It mostly definitely has to be the massive amount of integrations available. Any SaaS you can name is available: CRMs, etc. I am yet to come across a platform we needed to integrate with Zapier that wasn't available, which is amazing\!
> 
> **Cons**: Although it offers a massive array of available platforms as I mentioned earlier, some platforms surely lack certain triggers and options for certain platforms, even a few big ones, such as Google Sheets, doesn't offer a massive gamma of triggers. Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become cumbersome once you have multiple steps and several data flows within a single Zap.
> 
> Overall, I couldn't be happier. I personally have tested most of the competitors, and I am yet to find one that offers as much platform coverage as Zapier does: easy to implement (to a point), easy to deploy, and most importantly, a very reliable and safe platform.

-----

### "Connecting our disjointed hotel systems." — 5.0/5

> **Patricia** | *15 January 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Moving guest data from one system to another is my favorite feature. It allows me to move guest data between our booking engine and PMS automatically without any manual copying.
> 
> **Cons**: The cost can increase if you are going to do complex, multi-step automation. Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies.
> 
> In hospitality we use too many separate apps. This tool acts as the bridge that keeps our data management consistent. It saves us hours of busy work, though the price for higher tier plans feels steep for a small business.

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### "We lost money because of zapier" — 1.0/5

> **Francois** | *22 October 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Cons**: I don't like the support and i can't reply to this question. I'm Writing a bad review about my recent experience.
> 
> We lost revenues because of the 2025-10-20 incident. Zapier was unavailable during all the day and doesn’t want to refund. We are clients since 2020 and this is not acceptable.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/130182/zapier)

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| de-CH | <https://www.capterra.ch/software/130182/zapier> |
| en | <https://www.capterra.com/p/130182/Zapier/> |
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| pt | <https://www.capterra.com.br/software/130182/zapier> |
| pt-PT | <https://www.capterra.pt/software/130182/zapier> |

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